The View On Consumer Spending From The Largest Payments Companies

Mastercard and Visa can feel the pulse of consumer spending – what are they seeing now?

Mastercard (NYSE: MA) and Visa (NYSE: V) are two of the largest payments companies in the world. As a result, they have a great view on consumer spending that’s taking place. With both companies reporting their earnings results for the third quarter of 2025 earlier last week, the bottom line is that consumer spending remains strong in the USA and other parts of the world. Here’s what they are seeing.

*What’s shown in italics between the two horizontal lines below are quotes from Mastercard and Visa’s management teams that I picked up from their earnings conference calls.


From Mastercard

1. Management sees consumer and business spending remaining healthy, supported by steady inflation, a balanced labour market, wage growth, and rising financial markets, although there remains macro uncertainty; management remains positive about Mastercard’s growth outlook

We continue to see healthy consumer and business spending in the quarter with the macroeconomic environment still generally supportive. Inflation levels have remained fairly steady and labor markets remain well balanced. Financial markets were near record highs, further contributing to the wealth effect, which helps stimulate spend. Given this backdrop and our diversified business, we are positioned well for ongoing success…

…The macroeconomic environment is supportive with balanced unemployment rates, wage growth continuing to outpace the rate of inflation for the most part and the wealth effect remaining intact. That said, there continues to be some ongoing geopolitical and economic uncertainty.

2. Worldwide GDV (gross dollar volume) was up 9% year-on-year in constant-currency basis; cross-border volume was up 15% globally in constant-currency, driven by both travel and non-travel cross-border spending (cross-border volume growth was 15% in 2025 Q2); switched transactions was up 10% year-on-year; card growth was 6% in 2025 Q3, with Mastercard ending the quarter with 3.6 billion cards in circulation (there were 3.6 billion cards in 2025 Q2, and year-on-year growth was 6% then); on currency-neutral basis, domestic assessments were up 6%, cross-border assessments were up 16% and transaction processing assessments were up 15%

Let’s first look at some of our key volume drivers for the third quarter on a local currency basis. Worldwide gross dollar volume or GDV increased by 9% year-over-year. In the U.S., GDV increased by 7% with credit growth of 7% and debit growth of 7%. Outside of the U.S., volume increased 10% with credit growth of 10% and debit growth of 9%. Overall, cross-border volume increased 15% globally for the quarter, reflecting continued growth in both travel and non-travel related cross-border spending…

…Switched transactions grew 10% year-over-year in Q3…

…Card growth was 6%. Globally, there are 3.6 billion Mastercard and Maestro-branded cards issued…

…Again, all growth rates are described on a currency-neutral basis, unless otherwise noted. Looking quickly at each key metric. Domestic assessments were up 6%, while worldwide GDV grew 9%. The 3 ppt difference is primarily driven by mix. Cross-border assessments increased 16%, while cross-border volumes increased 15%. The 1 ppt difference is driven by pricing in international markets, partially offset by mix. Transaction processing assessments were up 15%, while switch transactions grew 10%. On an unrounded basis, the 4 ppt difference is primarily due to favorable mix as well as some benefit from pricing and revenue from FX volatility.

3. In 2025 Q3, Mastercard’s operating metrics remained strong; in October 2025 so far, Mastercard’s operating metrics continue to be strong with worldwide switched volume growth of 9% (5% in the USA, and 12% outside of the USA), switched transactions growth of 10%, and cross-border volume growth of 15%; US switched volume had a sequential decline in October 2025 compared to 2025 Q3 and September 2025 (5% versus 8% and 7%) because of the expected migration of debit volume by Capital One; management sees consumer and business spending remaining healthy; management is seeing steady growth across both affluent and mass market consumers, although the composition of the spend between discretionary and non-discretionary is different 

Starting with Q3, all our switch metrics are generally in line with Q2 and remained strong. As we look to the first 4 weeks of October, our metrics continue to remain strong, generally in line with the third quarter. Of note, U.S. switched volumes saw a sequential decline, primarily due to the expected Capital One debit migration as well as some tougher comps related to weather impacts in 2024. Overall, we continue to see healthy consumer and business spending…

…When we do our analysis based on looks of the various products we have out in the market, which serve the affluent population versus the mass market population as well as when we look at the amount of spend which is taking place across different categories of products that we have. What we’re seeing is continued steady growth, both across affluent and mass market, true in the U.S., true across the globe. So overall, the consumer continues to spend…

…You can expect that consumers at different income levels make different decisions on their spend, discretionary versus non-discretionary. What matters for us is, it has to be carded and that plays in, and that adds up to the resilient trends that Sachin just talked about…

…When I was talking about the first 4 weeks of October on U.S. volumes, right? It’s certainly the Capital One piece as well as the lapping effect due to weather impacts we had in 2024. So, it’s a combination of both of those, which reflects on the 8% number that you’re seeing in Q3 going to 5%. But it’s important to also look at what the growth rate in September was, because 8% is the average across all of Q3. So, it’s kind of this step change, which takes place as cards migrate that you’re going to start to see the volume come down.

From Visa

1. US payments volume growth was good at 8% in 2025 Q3 (FY2025 Q4), with e-commerce growing faster than physical spend; credit and debit volume were both up 8%, reflecting a resilient consumer; growth across consumer spend bands remained relatively consistent with Q3 with the highest spend band continuing to grow the fastest

U.S. payments volume was up 8%, slightly above Q3 with e-commerce growing faster than face-to-face spend. Credit and debit were both up 8%, reflecting resilience in consumer spending. When we look at quarterly spend category data in the U.S., we saw broad-based strength, including improvements in retail services and goods, travel and fuel. Both discretionary and nondiscretionary spend were up from Q3. And growth across consumer spend bands remained relatively consistent with Q3 with the highest spend band continuing to grow the fastest.

2. Visa’s cross-border volume growth remained strong in 2025 Q3 (FY2025 Q4) compared to 11% year-on-year growth in 2025 Q2; there was a strong performance from e-commerce and travel

Q4 total cross-border volume was up 11% year-over-year relatively stable to last quarter, with e-commerce up 13%, and travel improving sequentially to 10%. eCommerce remains strong as it has for the last 8 quarters now and still represented about 40% of our total cross-border volume. Travel spend continued to grow above pre-COVID levels. The slight step-up from Q3 was led by a combination of factors, including increased commercial volumes, helped by our efforts in virtual card and some improvement in CEMEA outbound due to holiday timing.

3. Payments volume on Visa’s network continues to grow in October 2025, with US payments volume up 7%, cross-border volume up over 12%, and e-commerce volume up 14%

Moving to Q1. Through October 21, with volume growth in constant dollars, U.S. payments volume was up 7%, with credit and debit both up 7%. Process transactions grew 9% year-over-year. For constant dollar cross-border volume, excluding transactions within Europe, total volume grew 12% year-over-year, with eCommerce up 14% and travel up 11%.


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I currently have a vested interest in Mastercard and Visa. Holdings are subject to change at any time.

What The USA’s Largest Bank Thinks About The State Of The Country’s Economy In Q3 2025

Insights from JPMorgan Chase’s management on the health of American consumers and businesses in the third quarter of 2025.

JPMorgan Chase (NYSE: JPM) is currently the largest bank in the USA by total assets. Because of this status, JPMorgan is naturally able to feel the pulse of the country’s economy. The bank’s latest earnings conference call – for the third quarter of 2025 – was held earlier this week and contained useful insights on the state of American consumers and businesses. The bottom-line is this: the US economy remains resilient, but uncertainty has heightened.

What’s shown between the two horizontal lines below are quotes from JPMorgan’s management team that I picked up from the call.


1. The US economy remained generally resilient in 2025 Q3 but job growth softened and uncertainty heightened; consumers and small businesses remain resilient and credit delinquencies were stable and better than management expected; a deterioration in the labour market is a risk management is watching

While there have been some signs of a softening, particularly in job growth, the U.S. economy generally remained resilient. However, there continues to be a heightened degree of uncertainty stemming from complex geopolitical conditions, tariffs and trade uncertainty, elevated asset prices and the risk of sticky inflation…

…Consumers and small businesses remain resilient based on our data. While we are closely watching the potentially softening labor market, our credit metrics, including early-stage delinquencies remain stable and slightly better than expected…

…Now talking to our economists, I was struck by something that Mike Farley said about thinking about the current labor market in this moment of what people are describing as a low hiring, low firing moment. You can think of that as potentially explained by employers experiencing high uncertainty. and so if you believe that and you think about This moment as a moment of high uncertainty, I think tipping point is a little bit too strong a word. But certainly, as you look ahead, there are risks. We already have slowing growth. There are a variety of challenges and sources of volatility and uncertainty. And so it’s pretty easy to imagine a world where the labor market deteriorates from here.

2. Net charge-offs for the whole bank (effectively bad loans that JPMorgan can’t recover) rose from US$2.1 billion a year ago; the increase is partly related to the case of fraud involving Tricolor

Credit costs were $3.4 billion with net charge-offs of $2.6 billion and a net reserve build of $810 million. In Wholesale, charge-offs were slightly elevated as a result of a couple of instances of apparent fraud in certain secured lending facilities. Otherwise, in both Wholesale and Consumer, credit performance remains in line with our expectations…

…Given the amount of public attention the Tricolor thing has gotten in particular, I think it’s worth just saying that, that’s contributing $170 million of charge-offs in the quarter, which we call out on the wholesale side.

3. JPMorgan’s investment banking fees had good growth in 2025 Q3, with strength in equity underwriting; management sees a robust pipeline for capital markets activities among companies and the outlook continues to be upbeat; management is seeing revived animal spirits among companies for credit

IB fees were up 16% year-on-year, reflecting a pickup in activity across products with particular strength in equity underwriting as the IPO market was active. Our pipeline remains robust and the outlook, along with the market backdrop and client sentiment continues to be upbeat…

…[Question] My question is both of demand and credit fundamentals, what are you seeing in terms of drivers of client demand there on the lending side on the Wholesale front?

[Answer] From the perspective of our franchise, this kind of moment of revived animal spirits, let’s say, is driving demand. We’re seeing very healthy deal flow. We’re seeing acquisition finance come back.

4. Management now expects credit card net charge-offs for 2025 to be 3.3% (was previously expected to be 3.6%) 

On credit, we now expect the 2025 card net charge-off rate to be approximately 3.3% on favorable delinquency trends driven by the continued resilience of the consumer.

5. The savings rate of consumers is currently a little lower than what management expected back in May 2025 because the consumer’s spending is robust even though income is lower

[Question] I wanted to ask about the retail deposit assumptions that were embedded in that. At Investor Day, you discussed an expectation for deposits to grow 3% year-over-year by the fourth quarter and I think accelerating to 6% next year. It looks like they were flat this quarter. So I just wanted to see if you’re still expecting those kind of previously expected growth rates of 3% and 6%.

[Answer] You’re referring specifically to a page that was presented at Investor Day [in May 2025] by Marianne for the CCB with some illustrative scenarios for what we might expect CCB deposit growth to do as a function of some different potential macroeconomic scenarios… So as we sit here right now and we sort of update the macro environment, a few things are true. One is the personal savings rate is a little bit lower than expected. Consumer spending remained robust, while income was a bit lower. So that’s all else equal, decreasing balances per account in CCB.

6. Management thinks subprime auto loans have been very challenging lately for organisations that are lending there

Subprime auto has been a challenging space for people in that industry.

7. The AI theme is overwhelming the US’s financial markets; management thinks the return on investment from AI spending needs to show up in terms of slowing down growth in the bank’s expenses, but it’s hard to measure, and management is seeing some productivity tailwinds

I think the risk is because of how incredibly overwhelming the AI theme is for the whole marketplace right now and all the various effects that it’s having in terms of equity market performance, MAG 7, data center build-out, electricity costs, like it’s an overwhelming thing…

…We’re spending a lot of money on it. We have very deep experts. As Jamie always says, we’ve been doing it for a long time, well before the current generative AI boom. But in the end, the proof is going to be in the pudding in terms of actually slowing the growth of expenses. And so what we’re doing is kind of rather than saying you must prove that you’re generating this much savings from AI, which turns out to be a very hard thing to do, hard to prove and might, at the margin result in people scrambling around to use AI in ways that are actually not efficient and that distract you from doing underlying process reengineering that you need to do. What we’re saying instead is let’s just do old-fashioned expense discipline and constrain people’s growth, constrain people’s headcount growth…

…Even if we can’t always measure it that precisely, there are definitely productivity tailwinds from AI.

8. Management thinks nonbank financial institutions in the USA has higher credit risks than banks

I would just add that it’s a very large category of nonbank financial institutions and probably a number like half of it, we would consider very traditional, not like different. There is a component, which is different today than it was years ago, and there’s a component which isn’t that different. But if you look at like COs, CLOs and lending to leveraged entities that are underwritten with leveraged loans, so there’s kind of a little bit of double leverage in there.

I would say that, yes, there will be additional risk in that category that we will see when we have a downturn. I expect to be a little bit worse than other people expect it to be because we don’t know all the underwriting standards that all of these people did. Jeremy said these are very smart players. They know what they’re doing. They’ve been around a long time but they’re not all very smart. And we don’t even know the standards that other banks underwriting to some of these entities. And I would suspect that some of those standards may not be as good as you think. Hopefully, we are very good, though we make our mistakes, too, obviously.

So yes, I think you’d be a little bit worse. We’ve had a benign credit environment for so long that I think you may see credit in other places deteriorate a little bit more than people think when, in fact, there’s a downturn. And hopefully, it will be a fairly normal credit cycle. What always happens is something is worse than a normal credit cycle than a normal downturn. So we’ll see.


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I don’t have a vested interest in any company mentioned. Holdings are subject to change at any time.

Peter Lynch’s Wisdom

A rare public appearance from an investing legend.

Earlier this month, Peter Lynch was interviewed by Josh Brown, CEO of the US-based Ritholtz Wealth Management. Lynch is one of the all-time greats in the investing world. During his tenure as portfolio manager of the Fidelity Magellan Fund from 1977 to 1990, he produced an annualised return of 29%, nearly double that of the S&P 500 over the same period.

Lynch had written a number of books in the late 1980s and early 1990s (see here and here) in which he generously shared his investing philosophy techniques. But as far as I know, he has rarely given interviews since he retired as the Magellan Fund’s portfolio manager in 1990. So, when Brown’s interview of Lynch popped up on my radar, I took notes that I want to share. What’s shown between the two horizontal lines below in italics are my favourite parts of their conversation.


1. The dotcom bubble in the late 1990s saw nonsensical companies come public

Brown: I wanted to ask you if there were ever moments where you looked at something that was happening in the market, whether it was a bull market or a bear market, and said to yourself, “If I were at Magellan, I know exactly what I would be doing right now with this opportunity.” Have you had those moments?

Lynch: Yeah, I did have that moment when Pets.com came public. I said, “What? This makes no sense at all.” And then went up. I can’t short. But there were so many companies of no value. Fortunately, Fidelity didn’t own those damn things. That was a period to say, “Wow, what’s wrong here?”

2. It’s really important for investors to know the businesses of the stock they own, because the average stock goes up-and-down by 100% a year and it would be easy to be scared out of them without knowing the business

Lynch: The average range for a stock on the New York Stock Exchange, the average high, average low, every year is 100%. The stock might start at $20, sell at $28, finish at $14, finish at $20. There’s a 100% move. 

Brown: It’s 50% up, 50% down-ish. And that’s a 100% swing in the price.

Lynch: That’s the average stock. Most stocks you’re going to buy, they’re probably going to go down. If the story is powerful, like Watsco or Chrysler, you might buy it up. If you don’t know what they do and it goes down… I’ve had people say, “This stock’s gone from $50 to $1. How much can I lose?” And I say, “Wait a second. If somebody put $10,000 in at $50 and you put $50,000 at $1, if it goes to $0, who loses the most? Stocks go to $0. I’ve had them. I wasn’t buying them on the way to $0, but stocks go down. If you don’t understand what they do, if you can’t explain to an 11-year-old in a minute or less why you own it – not this sucker is going up, I’ve heard that one before. What’s the story of this company? They have good business, good balance sheet, they’re fine. That’s why I own it. If you can’t do that, you should buy a fund. 

3. Investors should not put money in the stock market if they need the money in the next few years

Lynch: The point is, if somebody has three children about to start college in two years, they shouldn’t be in the stock market. They should be in the money market fund. But if you got your house, paid down your mortgage, then you can invest and it’s been a great place to be since 1900.

4. Economic forecasts are not useful – current economic facts are

Brown: One of the more timeless things that you’ve said, and it comes off as sarcastic, but I think the last 15 years have really proven the value of this idea. Coming out of the great financial crisis, the most in-vogue style of investing was macroeconomic hedge funds, because there were a small handful of people who determined that the housing crisis would ultimately bring about a recession, and those people were revered for a couple of years. You’ve never really been big on trying to outguess everyone else on the economy. You said, “If you spend more than 13 minutes analyzing economic and market forecasts, you’ve wasted 10 minutes.” I still quote you to this day when clients call up and they want to talk about the latest labor report or what the Fed’s going to do. Tell us how long did it take you to figure that out and how much push back did you get when you said it, from people that were economists or focused on the macro?

Lynch: I don’t remember if Fidelity ever had an economist. We just buy stocks…

Brown: She’s here tonight.

Lynch: Okay. So, I’d love to get next year’s Wall Street Journal. I’d pay at least $5 for next year’s Wall Street Journal. And hands off to the people who did The Big Short. I had no idea how bad the housing market was, how bad people had second mortgages, they had home improvement loans, they were underwater in their house. I had no idea. Hats off to them. But I look at facts, like what’s happened to debt, credit card debt, you can get that now. What’s happened to savings rate? What’s happened to employment? I’d love to know what’s happening in the future. I’ve been hoping I could get that in the last 81 years. It’s not available. So I just deal with what’s now. What’s happened to used car prices? What’s happened to the price of oil? And you look at industries that have gone from miserable to getting better, like Chrysler. I remember people saying, “You were really good on that show but how could you possibly recommend Chrysler? It’s going bankrupt.” They had $2 billion in cash and they had enough money for the next three years. They weren’t going bankrupt. I think the best stocks I had, I think if 100 people did work on it, 99 would say that’s better than I expected. I use this for one of our great fund managers, Joel Tillinghast. I wrote a foreword to his book and I always said, “The person that turns the most rocks wins the game.” I said, “Joel Tillinghast is a great geologist.” Because if you look at 10 stocks, you probably find one that’s mispriced. Look at 20, you’ll find two. Look at 40, you’ll find four. And that’s what we’ve been doing at Fidelity. We look at everything.

Brown: So, you’re not discounting the value of economic data. You’re saying if it’s not from the future, the market already understands this.

Lynch: I mean I just want to know facts right now.

5. The hallmark of a great investor is the ability to change one’s mind

Lynch: So I pick up the phone. “This is Warren Buffet from Omaha, Nebraska. My annual report’s due in two weeks. I love a quote. Can I use it?” This is all in about three seconds. “What’s the quote?” He says, “Getting rid of your winners and holding the losers is like watering the weeds and cutting the flowers.” I said, “It’s yours.” He said, “If you don’t come to Omaha and see me, your name will be mud in Nebraska.” 

Brown: Did you do it?

Lynch: Oh, yeah. Many times. He’s the best. 

Brown: You built a relationship with Warren.

Lynch: Played bridge together. He’s the best. Imagine, he bought Apple like eight years after that iPod story and made fivef-old. And he had a huge position in IBM, it was going down. He says “I love stocks going down. I think IBM’s great.” He totally reversed. He got the hell out of IBM. He’s the best.

6. Investors don’t need to be chasing the fad-of-the-moment

Brown: I wanted to ask you about the modern stock market, specifically the AI boom that’s been for the last 3 years arguably the biggest driving force behind earnings growth, behind revenue growth, excitement about stocks. What do you think about it when you watch it or how involved are you with AI stocks with your own money right now?

Lynch: I have zero AI stocks. I literally couldn’t pronounce NVIDIA until about eight months ago. But we have people that are very tech. I am the lowest tech guy ever. My wife is mechanical, my daughter’s a mechanical engineer, I can’t do anything with computers. I just have yellow pads and a phone.

Brown: From your position as a third party to this, do you think investors have chased these ideas too far? Are there echoes of the 1999, 2000 era to you when you look at it, or are you open-minded about it and you say “Maybe this is not going to end as badly as that instance did?”

Lynch: I have no idea. Don’t have any. I have a lot of stocks I like, but not in that category.

7. The US economy has learnt many lessons over the course of decades and have built multiple buffers against crises, so the probability of another massive economic crash in the future is lower today than it was decades ago

Lynch: Yeah. So, we’ve had an incredible bull market since ‘82. We’ve had 10 or 12 declines, maybe a few more. So, people today, they’re not used to… 

Everybody I knew grew up, they’re warned, the big one’s coming. We’ve had 11 recessions since World War II. We’ve never had a big one. Imagine in the Depression, we didn’t have social security. There wasn’t social security. What a criminal invention. People when they retire, they got older, they moved in with their family. The family had to cut back on their spending. We didn’t have unemployment conversation. We didn’t have the SEC. The SEC did not exist. There’s so many things that are better. And we had a Federal Reserve that was asleep, to Booth. This, 1929, no one jumped out of windows. 

Brown: That was fabricated, you said.

Lynch: 1% of Americans owned stocks in 1929.

Brown: I don’t think a lot of people understand that. The losses were very contained to a small group of people.

Lynch: But we had an incredible depression. 30% of people out of work, not enough food, terrible farming environment. It was awful and people went through that. I’ve read stories about it. It was grim.

Brown: You think we have evolved the economy and the markets to the point where it would be very difficult to repeat the “Big One”.

Lynch: We’ve had 11 tests, 11 recessions since, and no one’s ever got worse than, 5%, 6% decline in GDP. There’s a lot of cushions now. 63% of Americans own their house. That was not true in the 1920s. People have IRAs that if they’re Fidelity, they’re not going to panic. People are careful with their savings. The GI Bill allowed people to buy houses with 5% down and create a lot of people with wealth. Most wealth in America is in their house. That was not true in the 20s. People were renting, rent went up. There’s so many buffers now. It’s incredible how many positives there are. We had a lot of tests. We had many opportunities to have a big one. We’ve had some probably bad presidents, some bad congresses, we’ve had bad economists, and we’ve made it through. It’s a pretty good system.

Brown: I like that message for people who are overdosing on Great Depression content on their social media feeds and constantly being fed that as a realistic possibility.

8. AI may take away some jobs in the US economy, but it’s not taking away the ingenuity of the country’s entrepreneurs, and that has been, and will be, the key driver of the country’s growth

Brown: From your point of view, the people displaced by AI and other innovations to come in the future, they’ll be doing something else. It’s unlikely they’ll be sitting there saying, “I wish I still had my job that AI took away.”

Lynch: I think more importantly, one job is going to go away. These are good paying jobs. The people that drive a truck, a tractor trailer from a manufacturing firm to a distribution center on highways, not through Beacon Hill, they go back that night. That should be automated.

Brown: And likely will be, you would say?

Lynch: I would say in 20 years, we’ll lose 500,000 jobs. And safety will be better, costs go down. That’s more important to me than AI. Those are people, working hard. They don’t need a… 

Brown: Sorry, automation is going to have a bigger impact than AI, you’re saying?

Lynch: Automation has been incredible the last 50 years. We’ve gone from 100 million jobs to 153, and Eastman Kodak’s gone down, [indecipherable] gone down. Sears has gone away. All the growth is new companies and companies with 100 to 200 employees or less. The largest 500 companies have fewer employees than they did 50 years ago. The largest 500 companies have fewer employees than they did 50 years ago. All the growth in this country is entrepreneurs starting a little shop, starting something else. That makes our country great.


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I don’t have a vested interest in any company mentioned. Holdings are subject to change at any time.

A Framework For Investing In Oil & Gas Companies

There’s a way to invest in oil & gas companies without having to make guesses on oil prices.

I have avoided investing in oil and gas companies for years, knowing how closely their stock prices track oil prices, a variable I cannot predict. But I still have a framework for investing in these companies: Buy them really cheaply. This framework is inspired by the successes of investors Bill Browder and the late Charlie Munger.

In Browder’s excellent 2015 book Red Notice, which I had discussed previously in this blog, he shared his experiences investing in two Russian oil & gas companies, Sidanco and Gazprom. These are the instructive excerpts (emphases are mine):

“[On Sidanco] According to his data, Sidanco had six billion barrels of oil reserves. By multiplying the price of the 4 per cent block by twenty-five I got the price of the whole company: $915 million. I divided that by the number of barrels of oil in the ground, which told me that Sidanco was trading at $0.15 per barrel of oil reserves in the ground, which was crazy because at the time the market price for a barrel of oil was $20

I pulled out a piece of paper and drew two columns. I titled the first Sidanco and the second Lukoil, and wrote down every fact about each company that I could find in the magazine. When I was done, I looked over the accumulated information. There was practically no difference between the two companies. Little infrastructure had been developed since the fall of the Soviet Union, and they both had the same rusting oil derricks and used the same leaky pipelines, and they both had the same unproductive workers who were paid the same measly salaries. The only obvious difference between them was that Lukoil was well known and had lots of broker reports written about it, whereas Sidanco had none. When we compiled the information from these reports and compared them to the information on Lukoil from the magazine, they matched up perfectly. This led me to believe that the information on Sidanco was reliable too. 

This was a remarkable discovery. Everyone knew that Lukoil was a steal, since it controlled the same amount of oil and gas as British Petroleum but was ten times cheaper. Now here was Sidanco, sitting on a bit less oil than Lukoil, but not much, only it was six times cheaper than Lukoil. In other words, Sidanco was sixty times cheaper than BP! This was one of the most obvious investment ideas I had ever seen. My fund bought 1.2 per cent of the company starting at $4 per share, spending roughly $11 million. It was the largest single investment decision I had ever been involved with in my life…

Finally, a little more than a year later, something did. On 14 October 1997, BP announced they were buying 10 per cent out of Vladimir Potanin’s 96 per cent block of Sidanco for a 600 per cent premium to the price we had paid a year earlier. It was a home run…

[On Gazprom] In terms of output and strategic significance, Gazprom was one of the world’s most important companies. Yet the entire market value of the company – $12 billion – was smaller than your average mid-size US oil and gas firm. In terms of hydrocarbon reserves, Gazprom was eight times the size of ExxonMobil and twelve times bigger than BP, the largest oil companies in the world – yet it traded at a 99.7 per cent discount to those companies per barrel of reserves

In a world where people fight tooth and nail to make 20 per cent, we’d just found something that might generate 1,000 per cent, or even 5,000 per cent. It was so obvious that the fund increased its investment in Gazprom right up to the 20 per cent limit, the largest percentage for a single stock that the fund allowed…

By 2005, Gazprom was up a hundred times from the price at which the Hermitage Fund had purchased its first shares. Not 100 per cent – one hundred times.

Coming to Munger’s investment, it involved a company called Belridge Oil. In the late 1970s, Munger invested in Belridge Oil at US$115 per share when its market capitalisation was US$110 million. At the time, the land Belridge Oil owned was sitting on 380 million barrels of oil reserves. The company’s market capitalisation meant that its oil reserves were valued at less than US$0.30 per barrel at a time when oil prices were around US$5 to US$6 per barrel. Around two years after Munger invested in Belridge Oil, the company was acquired by Shell for around US$3,700 per share, giving him a spectacular return of more than 3,000% in a short period of time.

To be clear, the Gazprom situation was hairy, and the successful outcome of Munger’s Belridge Oil investment came with a massive dollop of luck. Gazprom’s managers were stealing the company’s assets, and Browder had to rope in Russia’s government to intervene before the company’s stock price could surge. And after Munger invested in Belridge Oil, the price of oil increased to US$30 per barrel by 1980. But the core strategy in both cases was highly rational: Invest in oil & gas companies with oil reserves that are valued at massive discounts to prevailing oil prices.

I will continue to avoid investing in an oil & gas company if the investment thesis requires me to have a view on the future price of oil. But if I can find an oil & gas company with proven oil reserves that are valued at a tiny fraction of the prevailing price of oil, taking cues from Browder and Munger, I would be very interested as the huge discount removes the need for guesswork on oil prices.


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life.  I currently have no vested interest in any company mentioned. Holdings are subject to change at any time.

More Of The Latest Thoughts From American Technology Companies On AI (2025 Q2)

A collection of quotes on artificial intelligence, or AI, from the management teams of US-listed technology companies in the 2025 Q2 earnings season.

Last month, I published The Latest Thoughts From American Technology Companies On AI (2025 Q2). In it, I shared commentary in earnings conference calls for the second quarter of 2025, from the leaders of technology companies that I follow or have a vested interest in, on the topic of AI and how the technology could impact their industry and the business world writ large. 

A few more technology companies I’m watching hosted earnings conference calls for 2025’s second quarter after I prepared the article. The leaders of these companies also had insights on AI that I think would be useful to share. This is an ongoing series. For the older commentary:

Here they are, in no particular order:

Adobe (NASDAQ: ADBE)

Adobe’s management is infusing AI across Adobe’s flagship Creative Cloud applications; there is strong adoption of the Creative Cloud Pro offering, which includes Firefly; recent new AI features in Creative Cloud applications include (1) Harmonize in Photoshop that blends composited objects with the image, and (2) Project Turntable, which rotates 2D artwork to accurately visualize different angles; Creative Cloud had strong new user acquisition, particularly in emerging markets; management will soon be unveiling new AI innovations within Adobe’s Creative Cloud applications

We’re infusing AI across our flagship Creative Cloud applications including Photoshop, Illustrator, Premiere Pro and After Effects and delivering new offerings for next generation creators with Adobe Firefly across web and mobile…

…We’re seeing strong adoption of the Creative Cloud Pro offering which includes Firefly, reflecting the value 5 professionals see in having AI integrated with power and precision creative tools…

… Recent examples include the addition of a new Harmonize feature in Photoshop that blends composited objects with the image by automatically adjusting lighting, colors and shadows. Harmonize has quickly become one of the most used features in Photoshop. We released Project Turntable, a popular sneak from MAX last year, into Illustrator, which helps users rotate their 2D artwork to accurately visualize different angles, eliminating a frequent and time-consuming task. Innovations like these directly translate into measurable value for customers by cutting production times, enabling more content output, and raising the overall quality of creative work and have driven strong migration to our new Creative Cloud Pro offer…

…Continued new user acquisition of Creative Cloud with particular strength in emerging markets like India which grew ending units 50 percent year over year…

…We’re excited to welcome our community at Adobe MAX next month. We’ll showcase incredible innovations that highlight amazing productivity features in our flagship Creative Cloud applications, breakthrough AI capabilities leveraging Firefly and third-party models, new agentic experiences for conversational editing, and significant strides in content production automation for enterprises.

Adobe’s management is making the new Firefly application the single destination for creators’ workflows; the Firefly application includes Adobe’s own AI models as well as 3rd-party models; there is strong adoption of the standalone Firefly subscription; the 3rd-party models in Firefly include Google’s  Gemini, Veo, and Imagen models, along with models from OpenAI and more; new capabilities for Firefly that were added in 2025 Q2 (FY2025 Q3) include avatar generation and sound effects generation; Firefly Services are agentic services that use custom models to automate and personalize image, video, and 3D content for many types of use cases; management recently delivered a no-code interface for Firefly Services; usage of Firefly Services and Custom Models grew 32% and 68% sequentially in 2025 Q2 (FY2025 Q3); the Firefly App for mobile has been downloaded millions of times since launch; the Firefly App’s MAU (monthly active users) was up 30% sequentially in 2025 Q2 (FY2025 Q3); first-time subscribers to Adobe from Firefly app was up 20% sequentially in 2025 Q2 (FY2025 Q3); Firefly has powered 29 billion generations (24 billion in 2025 Q1) since its launch in March 2023, with video generations up 40% sequentially in 2025 Q2 (FY2025 Q3); Nano Banana from Google was integrated with Firefly on the day it was released and the integration of Nano Banana led to an better product than the standalone Nano Banana; management sees the real strength of Adobe in the company’s ability to deeply integrate 3rd-party generative AI models into the workflows of the company’s existing applications; the integration of 3rd-party models into Adobe’s applications is not a trivial project; the majority of AI credit usage in Adobe is being used on the company’s Firefly models, but 3rd-party models are seeing a nice uptick in usage, and management is happy with the current mix

We’re delivering an end-to-end, ideation-to-creation solution in the new Firefly application to make it the single destination for creators’ workflows. It includes our own first-party, commercially safe models and leading third-party models. We are seeing strong adoption of the standalone Firefly subscription offering. We recently added Google Gemini Flash 2.5 alongside Google’s Veo and Imagen models to the roster of partner models from OpenAI, Black Forest Labs, Runway, Pika, Ideogram and others. In the rapidly evolving AI landscape, where each generative AI model has its own aesthetic style, we’re offering customers choice and flexibility to use the right model within Adobe applications, without the friction of switching between workflows and platforms…

…The Firefly app is a powerful, yet accessible AI production studio that helps creators deliver original content faster than ever before. In Q3, we added a slew of new capabilities, including avatar generation, sound effects generation and updates to the growing list of integrated generative models…

…We are delivering incredibly powerful automated content production capabilities through Firefly Services to enterprises of all sizes and across all verticals. These agentic services leverage Custom Models to automate and personalize image, video and 3D content for marketing campaigns, ad creation and postproduction video work, all while maintaining brand consistency. Additionally, we delivered a no-code interface that extends the power of Firefly Services to studio and design teams. Firefly Services are available through GenStudio as well as to individuals through Firefly app subscriptions. Consumption of Firefly Services and Custom Models grew 32 percent and 68 percent quarter over quarter, respectively…

… Millions of downloads of the Firefly App for mobile since launch; Firefly app MAU grew 30 percent quarter over quarter; Firefly app continues to attract next gen creators, with first time Adobe subscribers through the app growing 20 percent quarter over quarter; Generative AI consumption accelerated, with 29 billion generations, and video generations growing nearly 40 percent quarter over quarter…

…[Question] on sort of the demo that you guys gave on that video at the beginning. Really, again, highlighting the Adobe magic with kind of what you’re doing with Nano Banana, and — being able to manipulate images like that.

…Regarding choice, we want to make sure that all third-party models are available, you saw our announcement with Google and Nano Banana, OpenAI, Flux, Runway, Luma, Ideogram, the list continues to grow. And you call out the example of Nano Banana. We actually launched Nano Banana in the first — on the day that it was released as part of the Firefly application, and now we’re integrating it into Integrated Cloud Pro. So the core of the choice of whatever model has the most interesting thing for the thing you want to do, you know you can turn to Adobe, and it will be there.

The second part is the integration as you talked about, right? We have a lot of workflows that we have — that we pulled into the model. You noticed that in the demo you saw, and all the demos that are out there people are using Nano Banana with Photoshop. They’re doing it in a way that they’re blending the precision and the control you get with Photoshop and combining it with the generative capabilities of Nano Banana…

… The magic is clearly in our applications because we can take all of the models that exist and integrate that within our interface. And that’s a completely nontrivial task of what we have done to build. That was actually the rationale for building Firefly because we understand whether they’re diffusion or transformer models better than I think anybody can in the Creative Application. So I wouldn’t underestimate the amount of magic that we have to make it look as seamless as it has…

…[Question] On the mix of AI credit usage between your own Firefly-based solutions and third party, whether you’re seeing any pickup from the third-party models and how users are responding?

[Answer] The majority of generation continues to be Firefly given the commercial safety and the underpinnings of what that is. But we are seeing a nice uptick in usage of the other models. Especially for things like ideation and sort of edit capabilities that are integrated into Firefly. So that mix feels right to us, and we’re going to continue to optimize and drive that discovery in our applications going forward.

Adobe’s management sees Adobe GenStudio as the most comprehensive solution for AI-driven marketing automation; Adobe GenStudio now exceeds $1 billion in ARR, growing 25% year-on-year; there is accelerating adoption and usage of Adobe GenStudio; new capabilities in Adobe GenStudio for Performance Marketing are accelerating video and display ad campaign creation; marketers can produce engaging short-form video ads in Adobe GenStudio with commercially-safe Firefly models; management recently released new capabilities for display ad campaigns for Adobe GenStudio, including on-brand image generation with Firefly

Adobe GenStudio is the most comprehensive solution that brings together workflow and planning, creation and production, asset management, activation and delivery and reporting and insights to enable marketing automation with AI in the enterprise. Our Workfront, Frame, AEM Assets, Firefly Services, and GenStudio for Performance Marketing products – which are key components of the integrated GenStudio solution – now exceed $1 billion in ARR growing over 25 percent year over year…

…We’re seeing accelerating adoption and usage of Adobe GenStudio, the most comprehensive content supply chain solution, as enterprises drive content velocity with AI. New capabilities in Adobe GenStudio for Performance Marketing are accelerating video and display ad campaign creation. Marketers will be able to produce engaging short-form video ads using the commercially safe Firefly Video Model. We released new capabilities for display ad campaigns, including on-brand image generation with Firefly, as well as offerings with Amazon Ads, Google Campaign Manager 360, LinkedIn and Meta to power seamless campaign workflows.

70% of eligible AEP (Adobe Experience Platform) customers are using AEP AI Assistant; management sees AI becoming the new UI (user interface) for brand discovery by consumers; management thinks brands must deliver hyperpersonalized, immersive experiences on owned channels to drive engagement and loyalty, and this is where Adobe shines; management sees new

marketing needs such as LLM (large language model) optimization and LLM advertising as massive opportunities for Adobe; management is infusing agentic capabilities into Adobe Experience Manager; management saw LLM (large language model) traffic grow 4,700% year-on-year in July 2025; management thinks Adobe has AI-first and AI-infused solutions that can orchestrate the customer experience in the era of agentic AI; AEP has agentic capabilities and management launched the 1st phase of the AEP Agent Orchestrator in 2025 Q2 (FY2025 Q3), so that users can build, manage and orchestrate AI agents from Adobe and 3rd parties; Adobe LLM Optimizer is currently available in early access and will be generally available later in 2025 Q3 (FY2025 Q4); Adobe LLM Optimizer help brands shape how they show up in LLM results; subscription revenue for AEP and native apps was up 40% year-on-year in 2025 Q2 (FY2025 Q3)

Customers are leveraging the rich data and customer knowledge in Adobe Experience Platform to enable agentic workflows to scale the capabilities of Adobe’s category-leading customer experience orchestration applications. We’re seeing continued adoption and momentum for Adobe Experience Platform (AEP) AI Assistant with 70 percent of eligible AEP customers leveraging this functionality. 

As AI transforms consumer behavior, it’s reinventing marketing and customer experience. Brand discovery is shifting from primarily search to include generative engine optimization. AI becomes the new UI, guided by conversations rather than menu clicks. Brands must deliver hyperpersonalized, immersive experiences on owned channels to drive engagement and loyalty. In this new reality, Adobe uniquely offers an integrated customer experience platform that delivers automation, agility and scale.

The explosion of content creation and automation in the enterprise and the beginning of new marketing needs such as LLM optimization and LLM advertising are a massive opportunity for Adobe. We’re infusing AI into Adobe Experience Manager with our upcoming LLM Optimizer release, a powerful agentic app to improve brand visibility, drive acquisition and maintain engagement with customers across LLM platforms…

…Our most recent Adobe Digital Index data, which is based on online transactions across over 1 trillion visits to U.S. retail sites, shows that LLM traffic grew 4,700 percent year over year in July 2025…

…Our AI-first and AI-infused solutions spanning GenStudio for content supply chain; AEP and Apps for customer engagement and loyalty; and Adobe Experience Manager and LLM Optimizer for brand visibility and discovery, enable us to power customer experience orchestration in the era of agentic AI… 

…We are innovating on our leading AEP marketing and customer experience platform with built-in agentic functionality, empowering marketers to deliver digital experiences with greater agility and efficiency. Our intelligent agents understand intent, reason and recommend actions to drive outcomes across content, data, and journeys. Purpose-built agents are embedded in our core apps and new AI-first applications, helping brands unlock greater efficiency and precision, automate workflows and personalize experiences at scale. We launched the first phase of AEP Agent Orchestrator in Q3, empowering businesses to build, manage and orchestrate AI agents from Adobe and third parties. These capabilities power the Data Insights Agent and Product Support Agent, which are generally available now and add to our growing portfolio of agents.

Our newest innovation is Adobe LLM Optimizer, available in early access. As customers and prospects increasingly turn to generative AI search and assistants for brand discovery, LLM Optimizer helps shape how brands show up in results which is driving influence, visibility and qualified traffic…

…Strong demand for AEP and native apps with Q3 subscription revenue growing over 40 percent year over year…

…We are excited that the product will be generally available later this quarter.

Adobe’s management recently launched Acrobat Studio, which combines Acrobat and Express; Acrobat Studio has PDF Spaces, which uses AI Assistant to derive insights for users from a collection of PDFs and other content; combined monthly active users of Acrobat and Express are up 25% year-on-year; Acrobat AI Assistant brings a new conversational interface to PDF-consumption; management is seeing accelerated use of AI Assistant across desktop, web and mobile; users can easily create AI agents in PDF Spaces to perform document tasks on their behalf; Acrobat Studio has encouraging early adoption and usage trends; there is rapid adoption of Adobe Express; dentsu is using Adobe Express for its global marketing strategy across its 68,000 employees worldwide, and is seeing measurable impact; there was 40% sequential growth in units for Acrobat AI Assistant in 2025 Q2 (FY2025 Q3), and 50% sequential growth in conversations and summarisations; 14,000 organisations added Adobe Express in 2025 Q2 (FY2025 Q3), up 4x from a year ago; Express usage in Acrobat doubled sequentially; 

We’re integrating creativity with productivity for billions of users with the recent launch of Acrobat Studio, which brings together Acrobat and Express…

… The new Acrobat Studio includes PDF Spaces, which transforms collections of PDFs, web pages and other files into dynamic knowledge hubs that help people work smarter and faster using AI Assistant to derive insights. We’re seeing steady growth across our family of Acrobat and Express products with combined monthly active users growing approximately 25 percent year over year…

…The introduction of Acrobat AI Assistant brought a new conversational interface that enhances the experience of customers consuming PDFs. This unlocks increased comprehension across the trillions of PDFs in the world. We continue to see accelerated use of AI Assistant across desktop, web and mobile…

…Users can leverage PDF Spaces to organize documents and links, discover insights faster through conversational experiences and enable editing and remixing of PDF content into new formats like emails and presentations. I’m particularly excited that anyone can easily create agents to perform document tasks on their behalf. Customers can use PDF Spaces with team members for more impactful knowledge sharing and collaboration. The combination of PDF Spaces, AI Assistant and an integrated Express experience is available through Acrobat Studio, a new, premium offer in our Acrobat line-up. Early reception of Acrobat Studio has been strong, with encouraging adoption and usage trends that highlight the significant customer demand and opportunity ahead…

…We’re seeing rapid adoption of Adobe Express. In the enterprise, Express is helping organizations scale content creation while maintaining brand consistency and quality. A great example is dentsu, which has made Express a core part of its global marketing strategy. Adobe’s platform is being rolled out to all 68,000 employees worldwide and scaled across brands including Carat, iProspect, dentsu X, Dentsu Creative, Tag and Merkle. By enabling creative teams to build content in Creative Cloud and share that content through Express within an overall GenStudio solution, dentsu ensures brand alignment across global teams while empowering marketers to create and remix their own content. This is driving measurable impact at dentsu…

…Ending units for Acrobat AI Assistant grew more than 40 percent quarter over quarter and AI Assistant engagement, with conversations and summarizations grew nearly 50 percent quarter over quarter…

…Over 14,000 organizations added Express in Q3 alone, a 4x increase in the quarter versus a year ago; Express usage within Acrobat nearly doubled quarter over quarter.

Adobe’s AI-influenced ARR is now more than $5 billion (was in the “billions” in 2025 Q1); management expects AI-influenced ARR to continue to rise as a percent of Adobe’s business; Adobe’s AI-first products has already achieved management’s target of $250 million in ending ARR by end-FY2025

Our AI-influenced ARR has now surpassed $5 billion, up from over $3.5 billion exiting fiscal year 2024 and we have already surpassed our full year AIfirst ending ARR target…

…Adobe AI influenced ARR surpassed $5 billion and we expect it to continue to rise as a percent of our business. Notably, ARR from our new AI-first products, including Firefly, Acrobat AI Assistant, and GenStudio for Performance Marketing, has already achieved our end-of-year target of over $250 million.

Adobe’s management thinks that larger advertisers will still prefer to retain control over their advertising campaigns, and not hand nearly all or total control over to digital advertising platforms such as Google and Meta Platforms that are providing near- or fully-automated AI-powered solutions; management sees the large digital advertising platforms as being excited to be supported by Adobe’s performance-marketing solutions

As it relates to how people are going to create and run campaigns and ad placements in all of these different platforms. I think you’re going to see some smaller medium businesses use it. I think all of the larger companies, what we continue to hear in the enterprises, they want the ability to create campaigns, run it across multiple channels, see the attribution, as well as see — what we can do in terms of the analysis.

But in addition to that, I mean, all those advertising channels that you talked about are really excited about Adobe making it seamless which is why you’ve seen in the GenStudio for performance marketing the support third-party channels, whether that’s TikTok, Meta, Google, Amazon, all of that, we’re just going to continue to do.

Adobe’s management created LLM Optimizer after realising that Adobe has a lot of content that matches the questions users were asking AI chatbots regarding PDFs; management thinks LLM Optimizer is a great opportunity for Adobe to drive traffic to itself from AI chatbots, and for other companies to drive traffic to their properties

I was actually working internally with our team, our adobe.com team, which obviously runs a big digital business. That’s how we got going on the LLM Optimizer. We noticed that in terms of some of the traffic, it’s not only the search traffic, but a lot of our customers, our prospects were starting to ask questions within ChatGPT and Perplexity and so on. How do I edit this PDF? I have a large PDF? How do I compress it? Those kinds of questions. And we realized that we had a lot of content available that if we made it available the right channels that will get picked up by the LLMs and that would give us — our Acrobat brand a lot more visibility through the LLMs. So that’s how the idea for the product came about…

…I noticed in a lot of the preview reports folks look at web traffic, and it’s coming from different sources. That’s a really new movement. And so as people about just search traffic and what was happening in search, you really have to start to factor and we’re, I think, one of the leaders in that space, how to really take advantage of what’s happening, not just across search but also what happens across social and now increasingly what happens across LLM. So as Anil mentioned, this is not just an opportunity for us to use ourselves but I think a massive opportunity for us to help every single company deal with this new reality.

Adobe’s management is seeing a new movement of web traffic coming from AI chatbots; management thinks consumers will adopt LLMs for the entire process involving e-commerce transactions

I noticed in a lot of the preview reports folks look at web traffic, and it’s coming from different sources. That’s a really new movement…

…With the LLM, the new LLMs, the discovery to actual consideration, to purchase, maybe even the post purchase, that entire funnel is starting to consolidate and you’re going to be seeing consumers actually adopt LLMs for the entire process.

Even in the AI era, management thinks Creative Cloud has growth opportunities with seat expansion

[Question] There’s a thesis out there for software in general. That AI is the headwind to seats and the seats will need to shift to consumption, the issue is then can capture more consumption revenue than seat. How do you think about the relationship between seats and consumption in the Creative Cloud?

[Answer] On Creative Cloud specifically, we definitely view this as both as seat expansion as well as a marketing automation. And that’s part of the reason, as you know, why we — this customer grouping that we talk about, which is Creative Professional and Marketing Professionals, And in the enterprise that’s playing out exactly the way it is. It is actually still continuing to play out with seat expansion in the enterprise.

Adobe has continued to post healthy margins despite investing in AI capabilities because management has put a lot of effort into controlling training and inferencing costs, and using AI to drive internal productivity

[Question] You’ve been speaking to mid-40s margin profile, you’re still operating a bit above that this quarter. It looks like gross margins are actually up a touch versus last year. Why aren’t you seeing degradation from AI adoption, given some of the metrics you’re providing?

[Answer] I think there’s 2 vectors of productivity that the company is driving to underpin margin delivery. First one, how we drive GPU training fleets to support training, the utilization, the algorithms we use to efficiently get at model construction as well as continually loading that GPU fleet to make sure there’s high utilization over time. The second piece is inferencing. Constantly tuning the algorithms and cost per inference. We watch this maniacally, how we feel these fleets of GPUs to make sure that the reserve instances, which come in at very different price points than on demand that we constantly balance and optimize the cost structure that underpins the usage of that compute power. And then obviously from an internal working standpoint, adoption of these technologies how we drive productivity gains in the company, how we augment individual employees from a productivity standpoint as well as ways of working inside of the company, to continue to drive more and more productivity out of the world’s best employees.

Adobe’s management is seeing users of Adobe’s AI solutions having better retention

The thing that we have seen is a direct correlation between increased use of AI and retention, and we feel very good about that.

Adyen (OTC: ADYEY)

Adyen had been applying AI on payments well before AI became a hot topic; Adyen’s AI-powered Adyen Uplift technology, launched in 2024, improves conversion, strengthens fraud prevention, and reduces payment costs; Adyen Uplift has a full-funnel approach that is superior to legacy systems’ approach; Adyen Uplift uses Adyen’s access to trillions of dollars in global transaction data from 1 billion shoppers to provide the necessary recommendations; Adyen Uplift is modular in design and has 4 components, Optimize, Protect, Tokenize, and Authenticate; Optimize uses Adyen’s IPR (Intelligent Payment Routing) to maximise payment authorisations and reduce transaction costs; each component of Adyen Uplift can be used separately, but work best when used together; merchants have control to test and adjust performance settings within Adyen Uplift; nearly all users of Adyen Uplift are using Optimize, while 68% of Adyen Uplift users are using Protect; in markets such as Australia and the USA where debit cards can route payments through global or domestic networks, IPR uses machine learning to analyze real-time signals to determine the optimal route for each transaction because domestic networks can offer lower fees, but at lower performance; IPR can reduce cost while maintaining or even improving approval rates; adoption of IPR was up 8x in 2025 H1 compared to 2024 H2; US customers of IPR saw average cost reduction of 20% on debit transactions and 89 basis point improvement in authorisations; Australian customers of IPR generated average cost savings of 47%; Adyen Uplift is fully embraced across the Digital pillar; Adyen is only partly charging for Adyen Uplift’s services currently

We’ve been applying machine learning to optimize payment flows well before AI rose to the top of the industry agenda…

…Adyen Uplift was developed around three recurring needs: improving conversion, strengthening fraud prevention, and reducing payment costs…

…While legacy systems often address these issues in isolation, Adyen Uplift takes a full-funnel approach. It uses risk-based intelligence and automation to optimize decisions across the entire payment flow. With access to trillions of dollars in global transaction data from over a billion shoppers across online and in-store channels, we can detect high-risk behavior and reliably recognize trusted shoppers. This combination provides the depth of insight needed to deliver tailored recommendations that customers can test and validate in real-time…

…Adyen Uplift is modular by design so enterprise customers can adopt the capabilities most relevant to their business. Optimize is the decision engine that maximizes payment authorizations and reduces transaction costs. It uses IPR to find the optimal balance between conversion and cost for any transaction with multiple route possibilities. Protect delivers advanced fraud detection, while Tokenize ensures payment credentials remain valid and secure. Authenticate helps businesses meet local compliance requirements without adding unnecessary friction to the shopper experience. Each module can stand alone, but the product suite delivers the most value when its components work together. What seems optimal at one step of the payments flow often isn’t when viewed in full context…

…Merchants now have more control to test and adjust performance settings dynamically. Each recommendation includes clear activation instructions, the ability to test before adoption, and a projected outcome, helping them to assess potential impact and move with confidence. Examples include enabling a local payment method, fine-tuning authentication logic, or activating IPR for US debit payments…

…Optimize is available to all customers, with nearly all utilizing the module. Additionally, 68% of enterprise merchants in our 2025 cohort have adopted the Protect module from day one…

…Intelligent Payment Routing (IPR) within Adyen Uplift is a prime example. This product dynamically selects the optimal route for each transaction based on conversion and cost. We invested in direct connections with local debit networks early on. This enabled us to build a solution that not only ensures compliance but consistently enhances performance. In markets like the U.S. and Australia, dual-branded debit cards can be routed through either global or domestic networks. While local rails often offer lower fees, their performance can vary. IPR uses machine learning to analyze realtime signals, such as scheme performance, issuer behavior, and cost structures, to determine the optimal route for each transaction. The result is a product that reduces cost while maintaining or even improving approval rates.

Adoption grew 8x in H1 2025 compared to the pilot group announced in H2 2024, with major U.S. brands such as Adobe, Microsoft, 24 Hour Fitness, and Indeed using the solution. In the U.S., customers saw an average cost reduction of 20% on debit transactions and a +89 basis point improvement in authorization rates. In Australia, the launch of local routing over Eftpos supported 55 merchants, with average cost savings of 47%…

…Adyen Uplift is now fully embraced across Digital, becoming a core part of how customers optimize for performance, reduce cost, and navigate growing complexity…

…Uplift is a product that we launched in the second half of last year. We are partly charging for it. So it depends a bit on the module that you’re exactly using and some of the parts are free. Of course, ultimately, what we’re building for is that we charge for the products that we offer to our customers. So it’s currently a mix.  

Adyen’s management sees significant potential in agentic commerce and thinks Adyen is well-positioned for the shift; management thinks agentic commerce brings new demands, in particular, a new lens for looking at fraud prevention, because traditional signals used in fraud prevention are absent in agentic transactions; management sees Adyen’s tokenization capabilities as being an important enabler of agentic commerce in being able to improve authorization, reduce fraud, and enable intelligent, context-specific execution; management sees Adyen as being at the leading edge of tokenization in the context of enabling agentic commerce; Adyen’s global risk system, built on nearly €1.3 trillion in annual volume, enables consistent fraud detection in agent-initiated flows; Adyen’s MCP (model context protocol) server enables structured agent-to-business communication; management thinks Adyen’s platform will allow whatever emerges from agentic commerce to work seamlessly with existing global payment methods

One area where we see early momentum and significant long-term potential is agentic commerce: the shift from enhanced search to autonomous, agent-led purchasing. While still emerging, the rapid adoption of large language models signals rising interest and underlying demand. We’re well positioned to support this shift, helping merchants and consumers navigate the next chapter of ecommerce.

Agentic commerce brings new demands: secure information exchange, sandboxed payment permissions, dynamic authorization, and real-time context-awareness. Crucially, it requires rethinking fraud prevention. Traditional signals are often absent when agents transact on behalf of users, making it essential to rely on scalable infrastructure and intelligent risk models that operate without direct human input. Our platform is built for this. Our tokenization suite enables secure, seamless credential sharing between agents, merchants, and shoppers. Agents can initiate payments using standardized tokens that improve authorization, reduce fraud, and enable intelligent, context-specific execution. We’re at the forefront of this space, pushing the boundaries of what tokenization can do. Our recent announcement with JCB highlights how we’re advancing global credential security — Adyen is the first to offer their advanced tokenization to reduce fraud and improve authorization.

Our authentication engine supports adaptive trust models, applying the right protocol based on transaction risk, regulation, and issuer logic. Our global risk system, trained on nearly €1.3 trillion in annual volume, adds consistent fraud detection, even in agent-initiated flows, flagging misuse, and maintaining trust at scale. And with our Model Context Protocol (MCP) server, we’re enabling structured agent-to-business communication, equipping AI agents to securely interpret and act on commerce data…

… Our infrastructure ensures that whatever emerges in this space can work seamlessly with the global payment methods, regions, and consumer journeys our customers rely on today, and in the future.

MongoDB (NASDAQ: MDB)

MongoDB is adding thousands of AI-native customers

We’re adding thousands of AI native customers.

MongoDB Atlas consumption growth in 2025 Q2 (FY2026 Q2) benefitted from a strong start to consumption in May 2025, as well as broad-based strength; Atlas consumption growth in 2025 Q2 (FY2026 Q2) was consistent with 2024 Q2 (FY2025 Q2); Atlas’s growth has been driven partly by an uptick of capabilities such as Search and Vector Search

We had an impressive Atlas growth quarter, which benefited in part from the strong start to consumption in May that we referenced on our last call as well as broad-based strength, especially in larger customers in the U.S…

…In Q2, Atlas consumption growth was strong and relatively consistent with last year’s growth rates. This drove the acceleration in revenue as well as the growth in absolute revenue dollars year-to-date for the first half of fiscal ’26…

…What we’re also seeing is that there’s a great uptick of some of the other capabilities we offer like search and vector search that are also adding to that growth of those workloads.

Many of MongoDB’s recently-added customers are building AI applications and this bolsters management’s confidence that MongoDB is an important part of the AI infrastructure stack; management sees MongoDB emerging as a standard for AI applications

Many of our recently added customers are building AI applications, underscoring how our value proposition is resonating for AI and why MongoDB is emerging as a key component of the AI infrastructure stack…

…MongoDB is emerging as a standard for AI applications.

MongoDB has integrated capabilities such as search, vector search, embeddings and stream processing into its database product; the integrations mean MongoDB has so much more capabilities than competing databases such as Postgres; management thinks AI startups tend to go with Postgres first because the founders are familiar with Postgres and they do not think carefully about their database choices; what the AI startups often realise after choosing Postgres is they run into scaling challenges and then turn to MongoDB; management wants to do more developer education regarding Postgres versus MongoDB

MongoDB has redefined what’s core for the database by natively including capabilities like search, vector search, embeddings and stream processing. Comparing MongoDB to another database like Postgres is not an apples-to-apples comparison. Take a global e-commerce application that manages inventory and order data while enabling product discovery through sophisticated search across millions of SKUs. The choice for this application is not between MongoDB or Postgres, it is between MongoDB or Postgres plus other offerings like Pinecone, Elastic and Cohere for embeddings…

…[Question] Why do we hear so much about Postgres adoption for AI start-ups. You talked about the success you guys are having. But if Postgres has the disadvantages that you’ve talked about multiple times, scalability, JSON support, how come we hear so much about that kind of at least in the early stages of AI?

[Answer] What’s become clear is a lot of these startup founders don’t think that hard about their database choice, they kind of go with what they know. And what we are seeing is that as some of these startups are scaling, they’re running to real scaling challenges with Postgres. And what — and we’ve talked about this in the past, like when you add a JSON — when you use JSONB on Postgres, a 2 kilobyte document or bigger starts really creating performance problems because Postgres has to do something called off-row storage, which creates enormous performance overheads. And so the developers need a platform that can handle structured, semi-structured and unstructured data, they need obviously a platform that performs well, and they need a platform that can scale as they grow. And what we’re hearing clearly from the startup community that Postgres, in many cases, is not scaling for them, and they’re now coming to us…

…We realize we need to do more developer education and do more work. And so we’re investing a lot in the startup community. We’re running a big event in October in San Francisco with a big hackathon, and we’re inviting lots of customers to participate. But that’s just the start of a meaningful investment we’re making in the Bay Area and the AI startup community to rethink their decisions around just going with what they know.

MongoDB’s management is seeing enterprises adopt AI, but the process is still early; most AI use cases for enterprises are related to employee productivity tools and packaged solutions from ISVs (independent software vendors); enterprises are still very early in building custom AI applications; enterprises often fail when attempting to scale vibe-coded software built on relational databases; management is seeing enterprises start deploying AI agents, but it’s still very early; management is hearing from customers that AI is currently providing productivity gains, but it’s not transforming their businesses; management thinks the real value of AI will come when enterprises are able to build custom AI solutions; enterprises are sometimes hesitant to deploy AI for customer-facing applications because it’s not possible currently to guarantee the quality of output of AI models; management thinks there will not be an inflection point in enterprises suddenly adopting AI at a big scale, instead adoption will simply take time to grow

In the enterprise segment, adoption is real but early. Much of the activity today centers on employee productivity tools and packaged ISV solutions. Enterprises are still in the very early stages of building their own custom AI applications that will transform their business. We consistently hear from customers that when teams try to scale from vibe-coded prototypes built on relational back ends to enterprise-grade deployments, these platform quickly hit limits in flexibility, scalability and performance…

…Where it is being deployed is really on end user productivity, whether it’s developers with cogen tools or business users using tools to summarize documents, extract data or things like deflecting tickets from people to systems with like conversational AI. I think you are starting to see the first steps in people deploying agent-based systems, and I can talk a little bit about that, but that’s still very, very early. We’re seeing small ISVs, some of them are taking off, who are really driving most of the impact.

But the real enduring value will come. When you talk to a customer today, most of them when you ask them is AI really transforming a business, they will say no. Yes, we’re seeing some productivity gains here and there, but it’s not really transforming my business. I think the real enduring value will come when they build custom AI solutions that can truly transform the business, whether it’s to drive new revenue opportunities or dramatically reduce their existing cost structure…

…I had 2 meetings today with 2 different leaders of 2 different financial institutions here in New York, and they both talked about what they’re doing in AI. They both admitted that they’ve kind of started with low stakes use cases, but their appetite to start doing more is increasing as they get more and more comfortable with the technology, and they’re quite excited to leverage MongoDB as part of that journey. But again, I think that’s kind of a microcosm into the enterprise market where I think they’re still quite early in their AI journey…

…AI systems are probabilistic in nature, not deterministic in nature. So you can’t always guarantee the output. You can hope that you’ve trained the models well. You’ve hoped that you’ve given it the right information, but you can’t always guarantee the output. So as I mentioned, I had meetings with 2 financial services customers earlier today, and both of them are still hesitant to roll out an end user-facing AI applications for those specific reasons…

…[Question] Some of the comments you were talking about the AI slowdown, and you heard about recent MIT report about 95% AI implementation not getting any kind of return. How do you see — what’s kind of do you think the inflection point?

[Answer] It’s going to take time to be comfortable with technology. It’s going to take time where people start with low stakes use cases and start gravitating to higher state use cases. So I don’t think there’s going to be some seminal inflection point. I think it’s just going to take time. But I think that time is coming.

A leading electric vehicle company chose MongoDB Atlas and Vector Search for its autonomous driving platform; MongoDB Atlas Vector Search had superior performance over Postgres; the electric vehicle company is using MongoDB Atlas to handle over 1 billion vectors and expects 10x growth in data usage in the next 12 months

A leading electric vehicle company chose Atlas and vector search to power its autonomous driving platform. After testing vector search against Postgres PG Vector for their in-vehicle voice assistant, they selected MongoDB for superior performance at scale and stronger ROI. They now rely on Atlas to handle over 1 billion vectors and expect 10x growth in data usage by next year.

AI-native startup DevRev used MongoDB Atlas to build its AgentOS product; AgentOS handles billions of requests per month; MongoDB Atlas helped DevRev speed up product development at lower cost and helped DevRev scale globally; DevRev is using MongoDB Atlas Vector Search

DevRev, a well-funded AI-native platform with proven founders disrupting the help desk market built AgentOS, it’s a complete agentic platform that autonomously handles billions of monthly requests on Atlas. DevRev accelerated development velocity, lower cost and scale globally with low latency by using Atlas. AgentOS also leverages Atlas Vector Search for semantic search enriching its knowledge graph and LLMs with domain-specific content.

MongoDB’s management is very excited about Relational Migrator; Relational Migrator has a new product leader with strong skills around using AI to drive automation in the product; Relational Migrator also has a new go-to-market leader; management does not expect Relational Migrator to contribute much to MongoDB’s business in 2025 (FY2026)

[Question] I know you’ve been investing in Relational Migrator. You’re working with companies like Cognition to accelerate the code migration opportunity. And you’ve seen professional services ramp up a little bit. But where have you started to see sort of the time to migration or replatform improve a bit?

[Answer] we’re super excited about what we call app modernization or legacy app modernization. You’ll hear a lot more about this at Investor Day in September, Tyler. But what I will say you is that the value proposition is very clear. Customers are very, very motivated to try and modernize these legacy systems for a wide variety of reasons. We are seeing a lot of progress. We’ve actually brought in a new leader — new product leader, who brings a lot of depth and scale, especially around AI to help us build the tooling to leverage AI to really drive more automation in terms of how we analyze and refactor the code. We brought in a new leader last quarter to really help drive the delivery and the go-to-market efforts around app mod. So we’re definitely beefing up resources…

…It won’t be as pronounced in terms of this year, but we’re very, very excited about the opportunity.

MongoDB’s management is seeing OLTP (online transaction processing) be the strategic high ground for AI especially in inferencing; many database companies are struggling to develop OLTP platforms and so had to make acquisitions; management thinks MongoDB is positioned really well for the AI opportunity given its strengths as an OLTP platform

What we are seeing is that the strategic high ground for AI, especially when it comes to inference is OLTP. So we talked about this on the last call where some companies that acquired early-stage OLTP start-ups. And what it really spoke to and those companies had spoken about their organic efforts to build an OLTP platform. And I think what it spoke to was the fact that they building an OLTP platform that’s ready and mission-critical and enterprise can serve the most demanding requirements of enterprises is not trivial. And I think they basically threw in the towel and decided to do these acquisitions…

…If now customers are going to be choosing what OLTP platform that they want for AI, just given our architecture, just given the fact that we have a durable architectural advantage in terms of JSON support, which addresses messy, complicated and highly interdependent and constantly changing data structures. The fact that we integrated search and vector search, I think, really helps us position going after AI.

MongoDB’s management thinks real JSON is becoming more important now with AI; management is seeing the hyperscalers hold off on investing in JSON-related capabilities; management thinks JSON is the best way to handle messy and evolving data structures in the real world, and this positions MongoDB well for AI because it is a JSON database

[Question] I’m thinking about Lakebase from Databricks and then DocumentDB in the Linux Foundation. Can you just comment on both those things?

[Answer] Around the Linux Foundation, I think what this really also suggests — shows is that real JSON is much more important now with AI than ever before and the clones and bolt-ons that have traded off features and performance and developer experience have just not met customer expectations. And candidly, what I see this is that the hyperscalers are investing less and really handing off to the open source community to kind of really take on the bulk of the work in terms of product development. Our hyperscaler partnerships remain strong…

…We’re a JSON database. JSON is the best way to express and model the complicated and messy and highly interdependent and constantly evolving data structures that you have to deal with in the real world. So that’s point number one. So it’s much easier to do that in MongoDB than to do that on some kludge kind of set up on top of a relational database.

MongoDB’s management thinks a unique differentiator of MongoDB for AI startups is MongoDB’s database allows sophisticated retrieval of information to be done quickly; another unique differentiator of MongoDB is the presence of Voyage’s embedding models; embeddings act as a bridge between a company’s private data and the AI model, and reduces hallucinations

I would say the AI cohort was not a material driver of the growth. That being said, what we are seeing is a lot of customers very, very interested in our architecture…

…Second is that we integrate search and vector search. You can do very sophisticated things to what people call hybrid search and retrieval, you can do very sophisticated things in finding information quickly, which is a very unique differentiator for us. So what this means that rather than stitching together multiple systems, you can do this all on MongoDB, so it becomes less complexity and lower cost.

The third thing is that we’ve now embedded Voyage models on our platform, right? So the — if you control the embedding layer, you sit at the gateway of needing of AI, right? What the embedding models do is really a bridge between a company’s private data and the LLM. So that becomes really important because the better the quality of the embedding model, the better the quality of the signal of your own data. So that reduces things like hallucinations or just bad outputs. And so customers are now — as people start caring more and more about like higher state use cases, they really want to ensure those outputs are high. And the fact that it’s part of our platform, we can enable you to do auto embeddings. It becomes an incredibly compelling feature.

MongoDB’s management thinks AI agents will be using a company’s systems much more intensely than humans, so it’s important that a company’s systems can massively scale up and down; the need for massive scaling up and down of systems positions MongoDB well; management thinks MongoDB is positioned to win in a world where AI agents dominate because of (1) the strengths of the JSON database, (2) support of vector search, (3) support of memory

Agents require — if you think about — if you’re using agents, agents will use your systems much more intensely than humans will because they can do things much more quickly. So you need platforms that can massively scale up and down, which is, again, a good sign and support indicator for MongoDB…

…[Question] If we were to fast forward 5, 10 years and we start to see a real paradigm shift where instead of agents built on kind of the traditional GUI mobile interface that we’ve been in for the past 30 years, we actually entered kind of a multi-agentic world where maybe the interaction vector may move away from what we’ve been used to into more natural language. Can you talk about why MongoDB still has a strong role and some of the investments that you might be making to position yourself well for the world, understanding that’s at the very least several years away?

[Answer] We believe that agents essentially do 3 things. One, they perceive or understand the state of things. So you need essentially a way to understand the state of what’s happening in your business, then you need to decide what to do or plan. So basically, you have to come up with the plan saying, “I want to take this action or these sets of actions.” And then you have to act. You actually have to go execute those actions, right?

So why is MongoDB good for agents. One, as I said before, the JSON document database is the best of being able to model the real world, the messiness, the complicated nature. The real world does not fit easily in rows and columns. And that’s why our document database, I think, is the best way to do that. Two, we obviously support search and vector search. So you can do very sophisticated hybrid search. So that becomes super important. And then with memory, if agents didn’t have memory, they would act like goldfish. They could only react to the last thing — last piece of information that they saw.

So memory lets agents connect the dots across time and situations. So you have different kinds of memory, things like short-term context, past experiences, knowledge, skills, et cetera, they need to be able to share quickly. You need to be able to orchestrate those agents because you may have multiple agents doing a certain task. You need to register and have governance policies around those agents. We think that the underlying platform needs to be able to support those things while there’s a lot more work needs to be done, the underlying architecture that we have in MongoDB is well suited to address those needs.

Nu Holdings (NYSE: NU)

Nu Holdings’ management has seen significant improvement in its ability to do credit underwriting for credit cards, driven by (1) AI-powered improvements to Nu Holdings’ credit models, and (2) new data acquired by the company; Nu Holdings is now the leader in open finance consent, which helps in Nu Holdings collecting data; the AI-related improvements in credit models comes from Nu Holdings’ 2024 acquisition of Hyperplane; the credit models that were improved by Hyperplane are largely focused on the mass market at the moment, but management expects the AI-enabled architecture from Hyperplane to be applied to more models in the future; management expects to see meaningful changes to Nu Holdings’ models across many different use cases in the future by applying Hyperplane’s technologies 

We have been seeing kind of a fairly material improvements in our ability to do credit underwriting and to continue to expand the credit card portfolio. It has to do with the adoption of new models and technologies to how we do credit underwriting, going all the way to better kind of traditional machine learning models, but also neural networks and predictive AI technologies, but more and more by the adoption of new data that we acquired…

…So the more customers stay with us, the more data we accumulate, we are now the leaders in open finance consent. The combination of better modeling technique with more data has allowed us to consistently increase kind of credit underwriting, credit limits and utilizations…

…[Question] The Hyperplane expansion in the credit limit that you talked about, is there any particular segment of customer base where it is more targeted towards higher income or mass market or your super core segments?

[Answer] So far has been mostly focused on mass market, but we expect that a lot of these new AI enabled architecture will be now applied to a number of different models…

…We expect a number of new models coming in for a number of different segments for the different countries and for different applications, such as collections, fraud, cross-sell. So we’re very excited about this, and it’s early days of applying this new technology to a lot of the decisioning that we have across Nubank. But we expect to see meaningful changes across the board.

NVIDIA (NASDAQ: NVDA)

NVIDIA’s Data Center revenue again had very strong growth in 2025 Q2 (FY2026 Q2), driven by the Blackwell family of chips

Data center revenue grew 56% year-over-year. Data center revenue also grew sequentially despite the $4 billion decline in H20 revenue. NVIDIA’s Blackwell platform reached record levels, growing sequentially by 17%…

…The new Blackwell Ultra platform has also had a strong quarter, generating tens of billions in revenue.

NVIDIA’s management sees $3 trillion to $4 trillion of AI infrastructure by 2030; management sees $600 billion in data center capital expenditures in 2025; management expects AI infrastructure investments to continue growing, driven by (1) agentic AI’s requirement for orders of magnitude more training and inference compute, (2) sovereign AI, (3) enterprise AI adoption, and (4) robotics; NVIDIA’s management sees the market for AI inference expanding rapidly; the capital expenditures from the CSPs (cloud services providers) has doubled over the last few years to $600 billion; management expects enterprises beyond the cloud hyperscalers to contribute to the expected $3 trillion to $4 trillion of AI infrastructure spend by 2030; management sees NVIDIA’s chips accounting for the majority of spend in AI data centers

We see $3 trillion to $4 trillion in AI infrastructure spend in the — by the end of the decade…

…Capital expenditures from the cloud to enterprises, which are on track to invest $600 billion in data center infrastructure and compute this calendar year alone, nearly doubling in 2 years. We expect annual AI infrastructure investments to continue growing, driven by the several factors: reasoning agentic AI requiring orders of magnitude more training and inference compute, global build-outs for sovereign AI, enterprise AI adoption, and the arrival of physical AI and robotics…

…The market for AI inference is expanding rapidly with reasoning and agentic AI gaining traction across industries…

…The last couple of years, you have seen that CapEx has grown in just the top 4 CSPs by — has doubled and grown to about $600 billion…

…The CapEx of just the top 4 hyperscalers has doubled in 2 years. As the AI revolution went into full steam, as the AI race is now on, the CapEx spend has doubled to $600 billion per year. There’s 5 years between now and the end of the decade, and $600 billion only represents the top 4 hyperscalers. We still have the rest of the enterprise companies building on-prem. You have cloud service providers building around the world…

…Out of a gigawatt AI factory, which can go anywhere from $50 billion to plus or minus 10%, let’s say, $50 billion to $60 billion, we represent about $35 billion plus or minus of that and $35 billion out of $50 billion per gigawatt data center.

The Blackwell family of chips is seeing widespread adoption and its users include high-profile model builders; the transition from the GB200 to the GB300 has been seamless, with the current run rate for the GB300 rack at 1,000 racks per week, with acceleration in output expected throughout 2025 Q3 (FY2026 Q3); the GB300 has a 10x higher inference performance on reasoning models compared to H100; GB300 has a 10x improvement in token per watt energy efficiency compared to the previous Hopper family of chips; management thinks Blackwell is the new standard for AI inference performance; the GB300 platform has a 50x increase in energy efficiency per token compared to Hopper; management believes a company investing in GB200 can earn 10x the amount in revenue; the performance of the Blackwell family of chips has already improved by 2x since its launch because of NVIDIA’s software innovations, including a groundbreaking numerical approach to LLM (large language model) pretraining; the new numerical approach means the GB300 can achieve 7x faster training than the H100; the AI industry’s major companies have adopted the new numerical approach

The GB200 NVL system is seeing widespread adoption with deployments at CSPs and consumer Internet companies. Lighthouse model builders, including OpenAI, Meta and Mistral are using the GB200 NVL72 at data center scale for both training, next-generation models and serving inference models in production…

…The transition to the GB300 has been seamless for major cloud service providers due to its shared architecture, software and physical footprint with the GB200, enabling them to build and deploy GB300 racks with ease. The transition to the new GB300 rack-based architecture has been seamless. Factory builds in late July and early August were successfully converted to support the GB300 ramp, and today, full production is underway. The current run rate is back at full speed, producing approximately 1,000 racks per week. This output is expected to accelerate even further throughout the third quarter as additional capacity comes online.

We expect widespread market availability in the second half of the year as CoreWeave prepares to bring their GB300 instance to market as they are already seeing 10x more inference performance on reasoning models compared to H100. Compared to the previous Hopper generation, GB300 NVL72 AI factories promise a 10x improvement in token per watt energy efficiency, which translates to revenues as data centers are power limited…

…Blackwell has set the benchmark as it is the new standard for AI inference performance…

…New NVFP4 4-bit precision and NVLink 72 on the GB300 platform delivers a 50x increase in energy efficiency per token compared to Hopper, enabling companies to monetize their compute at unprecedented scale. For instance, a $3 million investment in GB200 infrastructure can generate $30 million in token revenue, a 10x return…

…NVIDIA software innovation, combined with the strength of our developer ecosystem, has already improved Blackwell’s performance by more than 2x since its launch. Advances in CUDA, TensorRT-LLM and Dynamo are unlocking maximum efficiency. CUDA library contributions from the open source community, along with NVIDIA’s open libraries and frameworks are now integrated into millions of workflows. This powerful flywheel of collaborative innovation between NVIDIA and global community contribution strengthens NVIDIA’s performance leadership. NVIDIA is a top contributor to OpenAI models, data and software.

Blackwell has introduced a groundbreaking numerical approach to large language model pretraining. Using NVFP4 computations on the GB300 can now achieve 7x faster training than the H100, which uses FP8. This innovation delivers the accuracy of 16-bit precision with the speed and efficiency of 4 bit, setting a new standard for AI factor efficiency and scalability. The AI industry is quickly adopting this revolutionary technology with major players such as AWS, Google Cloud, Microsoft Azure and OpenAI as well as Cohere, Mistral, Kimi AI, Perplexity, Reflection and Runway already embracing it. NVIDIA’s performance leadership was further validated in the latest MLPerf Training benchmarks, where the GB200 delivered a clean sweep. Be on the lookout for the upcoming MLPerf Inference results in September, which will include benchmarks based on the Blackwell Ultra.

NVIDIA’s next generation of chips, the Rubin family, are in fab now and remains on schedule for volume production in 2026; 6 different chips go into a Rubin AI supercomputer

The chips of the Rubin platform are in fab, the Vera CPU, Rubin GPU, CX9 SuperNIC, NVLink 144 scale up switch, Spectrum-X scale out and scale across switch, and the silicon photonics processor. Rubin remains on schedule for volume production next year. Rubin will be our third-generation NVLink rack scale AI supercomputer with a mature and full-scale supply chain…

…It takes 6 chips just to build — 6 different types of chips just to build a Rubin AI supercomputer.

The US government recently started reviewing licenses for sales of NVIDIA’s H20 chips to China customers; some of NVIDIA’s China customers have received licenses for H20 chips, but NVIDIA has yet to make any shipments; management sees the US government as expecting a 15% revenue-share from the sales of H20 chips to China customers, but the US government has yet to publish regulations on this; management has not included H20 sales in its 2025 Q3 (FY2026 Q3) guidance; management expects revenue of $2 billion to $5 billion in 2025 Q3 from H20 chips if they can be shipped once geopolitical uncertainty subsides; NVIDIA has capacity to fulfill more orders for H20 beyond the $5 billion expectation; management continues to advocate for the sale of Blackwell chips to China as they believe the sales will benefit the US economy; management sees the sales of Blackwell chips to China as being for commercial uses only; China revenue declined sequentially; management thinks China represents a $50 billion revenue opportunity for NVIDIA in 2025, with growth of 50% annually, if the company is able to sell chips there; management sees China as the home of AI researchers with about 50% of AI researchers being in the country; management sees China as the home of the leading open-sourced AI models, and that it’s important for American AI companies to be able to serve China because of the country’s lead in open source

In late July, the U.S. government began reviewing licenses for sales of H20 to China customers. While a select number of our China-based customers have received licenses over the past few weeks, we have not shipped any H20 based on those licenses. USG officials have expressed an expectation that the USG will receive 15% of the revenue generated from licensed H20 sales, but to date, the USG has not published a regulation codifying such requirement.

We have not included H20 in our Q3 outlook as we continue to work through geopolitical issues. If geopolitical issues reside, we should ship $2 billion to $5 billion in H20 revenue in Q3. And if we had more orders, we can bill more.

We continue to advocate for the U.S. government to approve Blackwell for China. Our products are designed and sold for beneficial commercial use, and every license sale we make will benefit the U.S. economy, the U.S. leadership. In highly competitive markets, we want to win the support of every developer. America’s AI technology stack can be the world’s standard if we race and compete globally…

…China declined on a sequential basis to low single-digit percentage of data center revenue…

…The China market, I’ve estimated to be about $50 billion of opportunity for us this year if we were able to address it with competitive products. And if it’s $50 billion this year, you would expect it to grow, say, 50% per year…

…It is the second largest computing market in the world, and it is also the home of AI researchers. About 50% of the world’s AI researchers are in China.

The vast majority of the leading open source models are created in China. And so it’s fairly important, I think, for the American technology companies to be able to address that market. And open source, as you know, is created in one country, but it’s used all over the world. The open source models that have come out of China are really excellent. DeepSeek, of course, gained global notoriety. Qwen is excellent. Kimi’s excellent. There’s a whole bunch of new models that are coming out. They’re multimodal. They’re great language models. And it’s really fueled the adoption of AI in enterprises around the world because enterprises want to build their own custom proprietary software stacks. And so open source model’s really important for enterprise. It’s really important for SaaS who also would like to build proprietary systems. It has been really incredible for robotics around the world. And so open source is really important, and it’s important that the American companies are able to address it. This is — it’s going to be a very large market. We’re talking to the administration about the importance of American companies to be able to address the Chinese market.

NVIDIA saw an increase in shipments of Hopper 100 and H200 chips in 2025 Q2 (FY2026 Q2), which indicates the breath of AI workloads that run on NVIDIA’s hardware

In the quarter was an increase in Hopper 100 and H200 shipments. We also sold approximately $650 million of H20 in Q2 to an unrestricted customer outside of China. The sequential increase in Hopper demand indicates the breadth of data center workloads that run on accelerated computing and the power of CUDA libraries and full stack optimizations, which continuously enhance the performance and economic value of our platform. 

NVIDIA’s RTX Pro servers, for world models, are now in full production; nearly 90 companies are already adopting the RTX Pro servers, including Hitachi for digital twins, Eli Lilly for drug discovery, Hyundai for factory design, and Disney for immersive story telling; management believes RTX Pro can become a multi-billion business 

NVIDIA RTX PRO servers are in full production for the world system makers. These are air-cooled PCIe-based systems integrated seamlessly into standard IT environments and run traditional enterprise IT applications as well as the most advanced agentic and physical AI applications. Nearly 90 companies including many global leaders are already adopting RTX PRO servers. Hitachi uses them for real-time simulation and digital twins, Lilly for drug discovery, Hyundai for factory design and AV validation, and Disney for immersive storytelling. As enterprises modernize data centers, RTX PRO servers are poised to become a multibillion-dollar product line.

NVIDIA’s management sees sovereign AI continuing to grow; NVIDIA is involved with Europe’s landmark AI initiatives; the European Union has plans to invest €20 billion to build 20 AI data centers; management sees NVIDIA being on track to earn $20 billion in sovereign AI revenue in 2025 (FY2026), up more than 100% from a year ago

Sovereign AI is one on the rise as the nation’s ability to develop its own AI using domestic infrastructure, data and talent presents a significant opportunity for NVIDIA. NVIDIA is at the forefront of landmark initiatives across the U.K. and Europe. The European Union plans to invest EUR 20 billion to establish 20 AI factories across France, Germany, Italy and Spain, including 5 gigafactories to increase its AI compute infrastructure by tenfold. In the U.K., the Isambard-AI supercomputer powered by NVIDIA was unveiled at the country’s most powerful AI system, delivering 21 exaflops of AI performance to accelerate breakthroughs in fields of drug discovery and climate modeling. We are on track to achieve over [ 20 billion ] in Sovereign AI revenue this year, more than double than that last year.

NVIDIA’s networking revenue had very strong sequential as well as year-on-year growth in 2025 Q2 (FY2026 Q2), driven by strong demand across Spectrum-X Ethernet, InfiniBand and NVLink; management thinks Spectrum-X Ethernet has the highest throughput and lowest latency network for Ethernet AI workloads; Spectrum-X grew double-digits sequentially and year-on-year in 2025 Q2 and has more than $10 billion in annualised revenue; management recently introduced Spectrum-XGS Ethernet technology that can double GPU-to-GPU communication speed; CoreWeave will be an initial adopter of Spectrum-XGS Ethernet technology; Infiniband’s revenue was up nearly 100% sequentially, driven by XDR technology; XDR technology has nearly 100% higher bandwidth improvement over the previous generation; management sees NVLink as the world’s fastest data switch; NVLink Fusion, which allows semi-custom AI infrastructure, has received widespread positive reception; NVLink Fusion will be used by Japan’s quantum computing research center, FugakuNEXT; the difference between NVLink 8 and NVLink 72 is that NVLink 8 makes each node a computer, whereas NVLink 72 makes each rack a computer; NVIDIA has 3 networking technologies that addresses scale up (NVLink), scale out (Inifiband), and scale across (Spectrum Ethernet); management sees NVLink 72 as being excellent at amplifying memory bandwidth

Networking delivered record revenue of $7.3 billion, and escalating demands of AI compute clusters necessitate high efficiency and low latency networking. This represents a 46% sequential and 98% year-on-year increase with strong demand across Spectrum-X Ethernet, InfiniBand and NVLink.

Our Spectrum-X enhanced Ethernet solutions provide the highest throughput and lowest latency network for Ethernet AI workloads. Spectrum-X Ethernet delivered double-digit sequential and year-over-year growth with annualized revenue exceeding $10 billion. At Hot Chips, we introduced Spectrum-XGS Ethernet, a technology design to unify disparate data centers into giga-scale AI super factories. [ CoreWeave ] is an initial adopter of the solution, which is projected to double GPU-to-GPU communication speed.

InfiniBand revenue nearly doubled sequentially, fueled by the adoption of XDR technology, which provides double the bandwidth improvement over its predecessor, especially valuable for the model builders.

The world’s fastest switch, NVLink, with 14x the bandwidth of PCIe Gen 5 delivered strong growth as customers deployed Grace Blackwell NVLink rack scale systems. The positive reception to NVLink Fusion, which allows semi-custom AI infrastructure, has been widespread. Japan’s upcoming FugakuNEXT will integrate Fujitsu’s CPUs with our architecture via NVLink Fusion. It will run a range of workloads, including AI, supercomputing and quantum computing. FugakuNEXT joins a rapidly expanding list of leading quantum supercomputing and research centers running on NVIDIA’s CUDA-Q quantum platform, including [ ULIC ], AIST, [ NNF ] and NERSC, supported by over 300 ecosystem partners, including AWS, Google Quantum AI, Quantinuum, QuEra and PsiQuantum…

…This last year, we transitioned from NVLink 8, which is a node scale computing, each node is a computer, to now NVLink 72, where each rack is a computer…

…We now offer 3 networking technologies. One is for scale up. One is for scale out and one for scale across. Scale up is so that we could build the largest possible virtual GPU, the virtual compute node. NVLink is revolutionary. NVLink 72 is what made it possible for Blackwell to deliver such an extraordinary generational jump over Hopper’s NVLink 8. At a time when we have long thinking models, agentic AI reasoning systems, the NVLink basically amplifies the memory bandwidth, which is really critical for reasoning systems. And so NVLink 72 is fantastic.

We then scale out with networking, which we have 2. We have InfiniBand, which is unquestionably the lowest latency, the lowest jitter, the best scale-out network. It does require more expertise in managing those networks…

…For those who would like to use Ethernet because their whole data center is built with Ethernet, we have a new type of Ethernet called Spectrum Ethernet. Spectrum Ethernet is not off the shelf. It has a whole bunch of new technologies designed for low latency and low jitter and congestion control. And it has the ability to come closer, much, much closer to InfiniBand than anything that’s out there. And that is — we call that Spectrum-X Ethernet.

NVIDIA’s new robotics computing platform, Jetson Thor is now available, and it delivers an order of magnitude higher AI performance and energy efficiency than its predecessor; NVIDIA’s full stack robotics platform is growing rapidly with more than 2 million developers and 1,000-plus hardware-software applications; leading enterprises involved with robotics, including Amazon Robotics and Boston Dynamics, have adopted Jetson Thor

Jetson Thor, our new robotics computing platform, is now available. Thor delivers an order of magnitude greater AI performance and energy efficiency than NVIDIA AGX Orin. It runs the latest generative and reasoning AI models at the edge in real time, enabling state-of-the-art robotics.

Adoption of NVIDIA’s robotics full stack platform is growing at rapid rate, over 2 million developers and 1,000-plus hardware software applications and sensor partners taking our platform to market. Leading enterprises across industries have adopted Thor, including Agility Robotics, Amazon Robotics, Boston Dynamics, Caterpillar, Figure, Hexagon, Medtronic and Meta.

Robotic applications require exponentially more compute on the device and in infrastructure, representing a significant long-term demand driver for our data center platform. NVIDIA Omniverse with Cosmos is our data center physical AI digital twin platform built for development of robot and robotic systems. This quarter, we announced a major expansion of our partnership with Siemens to enable AI automatic factories. Leading European robotics companies, including Agile Robots, NEURA Robotics and Universal Robots are building their latest innovations with the Omniverse platform.

Singapore was 22% of NVIDIA’s 2025 Q2 (FY2026 Q2) revenue; Singapore is an important geography for NVIDIA because its US customers use Singapore

Singapore revenue represented 22% of second quarter’s billed revenue as customers have centralized their invoicing in Singapore. Over 99% of data center compute revenue billed to Singapore was for U.S.-based customers.

Management shipped GeForce RTX 5060 desktop GPUs in 2025 Q2 (FY2026 Q2); the RTX 5060 desktop GPU has double the performance of the previous generation; management will soon bring Blackwell to the GeForce NOW; management thinks RTX GPUs brings the best on-device AI performance; NVIDIA has partnered with OpenAI to optimise their GPT models for inference on RTX-powered Window devices

This quarter, we shipped GeForce RTX 5060 desktop GPU. It brings double the performance along with advanced ray tracing, neural rendering and AI-powered DLSS 4 gameplay to millions of gamers worldwide. Blackwell is coming to GeForce NOW in September… 

…For AI enthusiasts, on-device AI performs the best RTX GPUs. We partnered with OpenAI to optimize their open source GPT models for high-quality, fast and efficient inference on millions of RTX-enabled Window devices. With the RTX platform stack, Window developers can create AI applications designed to run on the world’s largest AI PC user base.

AI workloads on NVIDIA’s chips have now transitioned strongly to inference; NVIDIA’s management is seeing a huge jump in inference demand; major NVIDIA customers, such as OpenAI, Microsoft, and Google, are seeing huge leaps in AI token generation; Microsoft processed 100 trillion tokens in 2025 Q1, up 5x year-on-year; inference-serving startups have tripled their token generation rate and revenues

AI workloads have transitioned strongly to inference…

…We are witnessing a sharp jump in inference demand. OpenAI, Microsoft and Google are seeing a step-function leap in token generation. Microsoft processed over 100 trillion tokens in Q1, a fivefold increase on a year-over-year basis…

…Inference serving startups are now serving models using B200, tripling their token generation rate and corresponding revenues for high-value reasoning models such as DeepSeek-R1 as reported by artificial analysis.

NVIDIA’s automotive revenue had strong growth in 2025 Q2, driven by self-driving technologies; NVIDIA has started shipping Thor SoC (system on a chip); management sees the self-driving automotive market shifting towards a vision language model architecture, generative AI, and higher levels of autonomy; NVIDIA’s full stack Drive AV software platform is now in production and management thinks it can produce billions in new revenue opportunities for NVIDIA

Automotive revenue, which includes only in-car compute revenue, was $586 million, up 69% year-on-year, primarily driven by self-driving solutions. We have begun shipments of NVIDIA Thor SoC, the successor to Orin. Thor’s arrival coincides with the industry’s accelerating shift to vision language model architecture, generative AI and higher levels of autonomy. Thor is the most successful robotics and AV computer we’ve ever created. Thor will power. Our full stack Drive AV software platform is now in production, opening up billions to new revenue opportunities for NVIDIA while improving vehicle safety and autonomy.

NVIDIA’s management sees agentic AI requiring 100-1,000x the amount of computation compared to 1-shot AI models; agentic AI is driving tremendous growth in the amount of computation; management thinks agentic AI has reduced hallucination significantly; management thinks agentic AI has helped deliver breakthroughs in robotics 

Where chatbots used to be one shot, you give it a prompt and it would generate the answer, now the AI does research. It thinks and does a plan, and it might use tools. And so it’s called long thinking; and the longer it thinks, oftentimes, it produces better answers. And the amount of computation necessary for 1 shot versus reasoning agentic AI models could be 100x, 1,000x and potentially even more as the amount of research and basically reading and comprehension that it goes off to do. And so the amount of computation that has resulted in agentic AI has grown tremendously…

…Because of agentic AI, the amount of hallucination has dropped significantly. You can now use tools and perform tasks. Enterprises have been opened up. As a result of agentic AI and vision language models, we now are seeing a breakthrough in physical AI, in robotics, autonomous systems.

NVIDIA’s management sees NVIDIA’s chips as having plenty of advantages over ASICs (application-specific integrated chips); management thinks very few ASICs go into production because the problem set of delivering an accelerated computing platform, which is a full-stack design, is really complicated; management thinks building a data center with NVIDIA brings the best utility as compared to ASICs; management sees NVIDIA’s platform has the most energy efficient, with the best performance per watt; management thinks a world where data centers are limited by power is one where performance per watt is incredibly important

NVIDIA builds very different things in ASICs. So let’s talk about ASICs first. A lot of projects are started. Many start-up companies are created. Very few products go into production. And the reason for that is it’s really hard. Accelerated computing is unlike general-purpose computing. You don’t write software and just compile it into a processor. Accelerated computing is a full-stack co-design problem. And AI factories in the last several years have become so much more complex because of the scale of the problems have grown so significantly…

…The models are changing incredibly fast from generative based on auto regressive to degenerative based on diffusion to mixed models to multi-modality. The number of different models that are coming out that are either derivatives of transformers or evolutions of transformers is just daunting…

…The diversity of our platform, both in the ability to evolve into any architecture, the fact that we’re everywhere, and also, we accelerate the entire pipeline, everything from data processing to pretraining to post training with reinforcement learning, all the way out to inference. And so when you build a data center with NVIDIA platform in it, the utility of it is best. The lifetime usefulness is much, much longer…

…People talk about the chip itself. There’s one ASIC, the GPU that many people talk about. But in order to build Blackwell the platform and Rubin the platform, we had to build CPUs that connect fast memory, low — extremely energy-efficient memory for large KB caching necessary for agentic AI to the GPU to a SuperNIC to a scale up switch, we call NVLink, completely revolutionary, we’re in our fifth generation now, to a scale out switch, whether it’s Quantum or Spectrum-X Ethernet, to now scale across switches so that we could prepare for these AI super factories with multiple gigawatts of computing all connected together…

…We’re in every cloud for a good reason. Not only are we the most energy efficient, our perf per watt is the best of any computing platform. And in a world of power-limited data centers, perf per watt drives directly to revenues.

The US currently represents 60% of the world’s compute

United States represents about 60% of the world’s compute.

NVIDIA’s management thinks AI will accelerate global GDP growth

You would think that artificial intelligence would reflect GDP scale and growth and so — and would be, of course, accelerating GDP growth.

NVIDIA’s management is seeing year-to-date AI startup funding at already $180 billion and this compares with $100 billion for the whole of 2024; AI startups’ revenues are expected to increase by 10x to $20 billion in 2025; management thinks it’s reasonable that AI startups’ revenues could 10x again in 2026

Native-AI start-ups was $100 billion was funded last year. This year, the year is not even over yet, it’s $180 billion funded. If you look at AI native, the top AI-native start-ups that are generating revenues last year was $2 billion. This year, it’s $20 billion. Next year be 10x higher than this year is not inconceivable.

NVIDIA’s AI products are sold out

The buzz is everything sold out. H100 sold out. H200s are sold out. Large CSPs are coming out renting capacity from other CSPs.

Okta (NASDAQ: OKTA)

Okta’s management’s approach to securing nonhuman identities (NHIs), which are effectively AI agents, is to give them the same level of visibility, access control, governance and remediation as human identities; management believes no other company can deliver the level of sophistication Okta can to secure AI agents; the Auth0 for AI Agents product from Okta’s Auth0 platform enables developers to build AI agents that are secure by design; management thinks AI agents will significantly amplify the identity-security problems related to machine identities that are currently faced by enterprises; management is hearing from the leaders of the largest companies in the world that they will not be able to get projects involving AI agents to work if their identity-security problems are not addressed; management is building a new product that will model the identity of an AI agent so users can have even more control in managing the security of the AI agent; the new product is still in its very early days because management is seeing very few companies putting AI agents into production despite many companies testing out these agents; management wants to eventually have Okta be the system of record for AI agents so the AI agents can choose what technologies they want to work with

Take our approach to securing nonhuman identities, or NHIs. Okta’s unified platform helps ensure they receive the same level of visibility, access control, governance and remediation as human identities. This includes the ability to detect and discover NHIs wherever they exist, provision and register them properly, authorize and protect them with appropriate policies and govern and monitor their behavior continuously. That’s the power of an identity security fabric enabled with Okta’s unparalleled breadth of modern identity security products. No other company can deliver that level of sophistication.

With our Auth0 platform, we’re enabling developers to build agents that are secure by design and identity security fabric-ready from day 1. Auth0 for AI Agents, formerly known as Auth for GenAI, delivers user authentication that works seamlessly with AI workflows, token vaults that securely manage credentials, async authorization that lets agents work autonomously while maintaining user control and fine grained authorization that permits AI agents to only access authorized data…

…Our perspective is quite simple. It’s that you have many problems today in your enterprise that are clear and present and you can get a lot of security benefit by addressing these problems. These are the problems that we talk about a lot. These are service accounts. These are machine identities. These are putting the right vaulting and governance workflows around all of these things. These are like the bread and butter of our identity platform across Governance and Privileged Access and Identity Threat Protection with Okta AI and the bread and butter of what we’re talking about. These are clear and present things today. In addition to that, every company is going to make a huge investment in AI agents. And what that’s going to do, first and foremost, is it’s going to make that problem I just described 5x worse because every agent wants to connect to 10 service accounts and is going to have its own tokens…

…The last week, I’ve had conversations with CIOs of massive companies that everyone’s heard of that say, there’s no way we’re going to be able to do this AI stuff if we don’t get our identity foundation in order…

…There are investments we are making in innovation we’re building that is going to even take it a step further, which is actually modeling the identity of an agent and giving more power to the customer to manage and secure these things because it’s a native thing inside of Okta, which is also very exciting. 

But that’s very early because the amount of companies that are actually playing with AI agents is 100%. The ones that are actually putting them in production at scale is very small. So the timing is right here to solve this problem they all have today, the surface accounts and token vaulting, et cetera. 

And then over time, be the system of record for the AI agents themselves, and give them choice and flexibility on if they want to use Salesforce or what they want to use Salesforce for, agents, or ServiceNow agents or build their own agents and give them the fundamentals across all of that, which are security, control and governance.

Okta’s management recently introduced a new open standard, Cross App Access, that helps with securing AI; Cross App Access enables AI agents to safely connect with other technologies; management is seeing strong interest from Okta’s partners and ISVs (independent software vendors) for Cross App Access; management has been working on Cross App Access for 3 years; Cross App Access is an industry-wide effort that started with other SaaS companies wanting to have the ability to connect their products with their customers’ other products; management sees the emergence of AI as aggravating the problem of product-to-product connections

Securing AI is the next frontier, and our introduction of a new open standard called Cross App Access is a key part of the solution. This is an important innovation that helps control what AI agents can access, allowing us to help make our customers and ISVs more secure and providing better end-user experience. In short, Cross App Access allows for support of AI agents within the identity security fabric and the flexibility to safely connect to other technologies. Already, there is strong interest in Cross App Access from partners and ISVs, including AWS, Boomi, Box, Ryder and Zoom, and we had over 1,100 attendees at our Identity Summit on the topic earlier this month…

…Cross App Access is an industry-wide effort. It’s actually 3 years old. We’ve been working on this for 3 years. And it came out of Mike from Atlassian and Eric from Zoom and many other SaaS leaders wanted a way to standardize how when they sold their products into companies, how those products were then hooked up to everything else in the company. So Zoom wants to connect to your calendar, wants to connect to a note taking. Atlassian wants to connect to all of your other software development tools. So we invented this protocol and this concept and have published this open standard to solve a very important problem. How do you give your IT teams and your security teams visibility into all these application connections that happen between apps. Now guess what? That’s a problem that’s existed for a long time. And guess what’s happening with AI. AI is supercharging this problem. Now every agent gets what it wants to do. It wants to connect to 15 applications and guess what you need. You need an open protocol for all of those applications that are letting those agents connect, publish and share that information with the security team so they can have visibility and control and audit that. So that’s why Cross App Access is so important.

Okta’s management is not seeing any difference in terms of the Okta products that AI native companies are choosing compared to other types of customers; AI native companies are aware that they are very attractive targets for hackers, so they are really investing in identity security; management thinks Okta can help with AI native companies’ identity security needs

[Question] When we look at the AI native cohort, are there any interesting adoption trends that you’re seeing there in terms of what products they’re taking, how they’re using the platform?

[Answer] It doesn’t seem dramatically different than other cohorts in terms of the adopting workforce solutions or Auth0. It looks pretty much the same, except they’re growing very fast. I guess that’s a difference, especially, actually, the revenue metrics. It’s growing very fast, and we think we’re well positioned in that cohort. And I think similar to every company, they’re trying to figure out how they can be secure internally as they’re growing very fast. They know from a workforce identity and identity security perspective for their internal operations, they’re sitting on a lot of very valuable data and definitely hackers want to attack them like they want to attack every important company. So they’re really investing in identity security, and Okta helps them with that.

Okta’s management thinks that Okta’s 2 open standards, IPSIE and Cross App Access, will help the entire identity market become valuable; management thinks about the monetisation of the open standards from the perspective of the open standards making machine and AI agent identities more widely accepted and thus making Okta’s products more important for customers

These are 2 open standards we’re pushing out there with the ecosystem. And the effect of both of these things for Okta is going to be basically identity providers are going to be more valuable tools to the customers. So they’re going to have better control, fine-grained control, into resources, better policies, more value. So the whole identity market gets more valuable and bigger…

…The clear and present issue today, which is service accounts, nonhuman identities. We monetize that through Okta Privileged Access and Identity Security Posture Management. So Identity Security Posture Management detects the nonhuman identities and the risks in a proactive way that’s comprehensive across all platforms. And Okta Privileged Access and Okta Identity Governance can vault the credentials and rotate the credentials and have the right governance workflows…

…In a world of AI agents, our belief is strong that you are going to manage AI agents with your identity system. And so that’s how we’re going to monetize that. You’re going to — when you put a bunch of AI agents inside Okta, that’s going to be more valuable from an identity security perspective and we’re going to be able to have — we’re going to be able to charge for that with our customers…

…But it all is kind of predicated on a vibrant, healthy growing AI agent ecosystem, which I think there’s a lot of different thoughts on how that exactly play out, but who’s the vendor going to be, who’s the platform, SaaS vendors versus custom development, whatever. I think whatever happens, you’re going to need to manage this stuff.

Salesforce (NYSE: CRM)

Salesforce has won 12,500 AgentForce deals since it was launched 3 quarters ago, of which, 6,000 are paid; 40% of new AgentForce bookings in 2025 Q2 (FY2026 Q2) came from existing Salesforce customers; AgentForce had 60% sequential increase in customers going from pilot to production in 2025 Q2; AgentForce now can support the public sector and has FedRAMP High certification, so Salesforce can now sell more to the US government than before; management thinks Salesforce’s consumption model is showing strong early success; management recently announced new flexible payment options for AgentForce, with Flex Credits accounting for 80% of AgentForce new bookings in 2025 Q2 (FY2026 Q2); DIRECTV is one of Salesforce’s biggest Flex Credits customers; Falabella refilled the Flex Credits tank 3 times in a quarter

In the 3 quarters since we launched Agent Force, we have now won more than 6,000 paid deals and more than 12,500 overall…

…40% of our Agent Force new bookings this quarter came from existing customers extending their investment with Salesforce. And it’s demonstrating the value that they’re getting and how the flywheel is really working. We’ve seen a 60% increase quarter-over-quarter in customers who’ve gone from pilot to production and they’re expanding use cases and scaling consumption…

…Now with Agent Force for public sector and FedRAMP High certification, we’re able to sell more to the government than ever before because we’re bringing the power of the agentic enterprise directly to the government…

…Our consumption model is showing strong early success…

…Last month, we announced new flexible payment options for Agent Force, including pay-as-you-go, to lower the barrier to adoption and encourage experimentation. And following their launch last quarter, Flex Credits now account for 80% of Agent Force Q2 new bookings…

…Marc alluded to DIRECTV. Incredible business value. This is one of the biggest flex credit customers that we have globally…

…There is a customer that in just 3 or 4 months, they refilled the tank 3 times. I gave you the example of Falabella.

Salesforce’s management sees all of Salesforce’s customers becoming agentic enterprises; management sees AI agents represent a complete transformation for Salesforce and its customers; management sees the end goal of agentic AI as humans and AI agents working together with trusted data; management is adding native agentic capabilities into all of Salesforce’s products; Salesforce is pairing every salesperson with an AI agent and is using AI agents in Sales Cloud to call every single person back; in customer service, agents are handling millions of conversations, with AI agents handling 1.5 million conversations in 9 months within Salesforce’s help site; in field service, AI agents are helping technicians orchestrate scheduling and logistics, and helping technicians solve problems; the new version of Salesforce’s Tableau has AI agents that surface insights and recommendations instantly; Salesforce’s marketing product will soon have AI agents that can turn every one-way email to customers into 2-way conversations; Salesforce employees are using Slack as the interface for communicating with AI agents built with AgentForce; management thinks Salesforce will lead the way in this agentic enterprise wave because it has (1) the software infrastructure, and (2) the metadata platform; management will soon unveil all of Salesforce’s agentic products at Dreamforce; management is seeing very healthy growth in the pipeline for agentic transformation among enterprises

One thing is extremely clear to me, every single one of our customers is becoming an agentic enterprise…

…This isn’t simply just some automating some existing business process these agentic enterprises. Well, for Salesforce, it’s certainly true. It’s a complete transformation. And for our customers, the agentic enterprise is a complete reinvention in many cases of who they are and what their potential is. It’s a shift from traditional hierarchies to reshaping the entire company from busy work to orchestrating workflows, from siloed teams to seamless collaboration, from clicking and routing to natural conversations…

…But ultimately, it’s about this. It’s about humans and agents working together with every decision grounded in trusted data…

…Across our portfolio, we are adding these native agentic capabilities into every single one of our products…

…Our Sales Cloud for years has been an app that thousands or millions of salespeople use to manage their sales every single day. But now riding alongside every salesperson is an agentic salesperson. And that agentic salesperson is calling every single person back. And how that relates to Salesforce, well, let me tell you that, well, maybe somewhere between 20 million and 100 million people who have contacted Salesforce in the last 26 years, they haven’t been called back. It’s just because we didn’t have enough people. But now with our new agentic sales, everybody is getting called back…

…In service, we’ve been talking about that now for months, you can see our agents are handling millions of conversations while humans are delivering the empathy and expertise. Well, it’s a bigger story than that, where you know that we have delivered in the last 9 months about 1.5 million conversations just for our own company on help.salesforce.com

…In field service, agents orchestrate scheduling and logistics so technicians can focus on solutions. I saw it myself at my home. I have this incredible device from Eaton, one of our large customers using our field service product. And it actually connects my air stream trailer to my house. And when the technician comes out to work on it, well, they’re able to use the agentic capability to learn as much as possible about the product that I’m using and how to fix it and how to repair it, while also managing the traditional system of record that’s on the field service capability, managing all the field service and service operations through the field service capability…

…We’ve been showing now for a few months, starting at our Tableau conference, the new version of Tableau, where agents surface insights and make recommendations instantly and where agents and humans are working together to make smarter, faster decisions…

…We’re demonstrating to our customers and about to release our new e-mail platform that provides every one-way conversation into a 2-way conversation. And agents are going to turn these one-way e-mails into 2-way conversations…

…If you’ve seen anyone from Salesforce recently, have them show you how we’re using Slack as our interface to our own agentic enterprise where we have dozens of agents with people and apps and LMs, all in one conversational agentic workspace. It’s pretty cool. And these agents are operating across apps, departments, silos, all running off of our data cloud, all running off of AgentForce…

…Salesforce is going to lead the way. There’s no question about that. We’ve built the software infrastructure for the agentic enterprise, we have our metadata platform unifying our apps, our data and agents into one powerful agentic operating system. We are rebuilding every single 1 of our products to be agentic. We’re delivering almost every single one of those products at Dreamforce. And at Dreamforce, you’re going to see all of these products…

…I see the pipeline into H2. Pipeline is growing in the high teens. And for big deals, it’s actually approaching 20% growth. That’s a really good sign. We haven’t seen that kind of pipeline in a long time. The agentic enterprise is really the next incredible investment cycle.

Data Cloud is a critical foundation for Salesforce’s agentic ambition because it provides the data and metadata for accurate output by AI agents; management believes Data Cloud enables Salesforce to have the most accurate AI agents in the industry, with about 90%-ish accuracy; management thinks Data Cloud will be the most strategic and important business for Salesforce; Data Cloud is now a $7 billion business; Data Cloud had 140% year-on-year growth in customers, and usage numbers are growing rapidly; more than half of Fortune 500 companies are on Data Cloud; FedEx is using Data Cloud to save a lot of costs and grow the percentage of customers who signed a contract and proceed to start shipping by double-digits; Salesforce’s Data Cloud and AI ARR (annual recurring revenue) reached $1.2 billion in 2025 Q2, or FY2026 Q2 (was $1 billion in 2025 Q1, up 120% year-on-year), up 120% year-on-year; Salesforce closed 60 deals in 2025 Q2 (FY2026 Q2) exceeding $1 million that included Data Cloud and AI; management sees Informatica, together with Data Cloud and Mulesoft, as the 3 components for every company’s AI foundation

Data Cloud is the heart and soul of the success of these agents because it is providing the data and the metadata that you need and the context to get the accuracy. We probably have the highest accurate agents in the industry, and the way that we’re achieving that is through our data cloud. It’s this Data Cloud as well as Tableau and MuleSoft and soon Informatica, all working together to really helping our customers to clean and harmonize their data and provide it in a way that can be consumed by our Agent Force platform to provide this level of accuracy.

I think the data business is probably the most strategic and most important business for Salesforce going forward. And already, it’s a $7 billion business. And Data Cloud is having a great year. It had 140% year-over-year growth in customers and 326% growth in row access by zero-copy integration. The usage numbers are really just off the charts. But over half of the Fortune 500 are already on Data Cloud, but it’s really just the very, very beginning…

…FedEx, and you’re going to see them at Dreamforce, their Chief Operating Officer, Richard Smith, is coming to be part of my keynote. Well, let me tell you that they’ve got unified data across all their platforms now with Data Cloud, and the numbers that they’re telling us that they’re saving, well, I’m not going to — I’m not going to take away Richard’s punchline from the Dreamforce keynote, it’s like numbers I’ve never heard in terms of what the amount that can be saved by technology. And now if a business customer [ isn’t ] actively shipping, our own marketing cloud campaign is automatically triggered and sales reps are alerted and it’s all happening through our Data Cloud. And this idea that FedEx has seen a double-digit increase in the percentage of customers who signed the contract and proceeded to start shipping, it’s dramatically surprised them what has been possible in such a short period of time…

…Data Cloud and AI ARR continues to scale, reaching $1.2 billion in Q2, growing 120% year-on-year…

…Data and AI products were in 60 deals greater than $1 million…

…Because AI, as we all know, these large language models only have a certain level of accuracy and it’s not 100%. It’s probably about in the 90s when it really gets well-architected with our data cloud and with all the different kind of capabilities and kind of really advanced techniques that we’ve come up with to make our AI as accurate as it can…

…We think that every customer is going to need an Informatica, every customer is going to need a MuleSoft and every customer is going to need a Data Cloud. And together, we think that’s called the AI foundation. And that AI foundation is the Data Cloud plus MuleSoft plus Informatica. And if you’re going to roll out Agent Force, you’re going to need an AI foundation made up of those 3 things.

DIRECTV used AgentForce to (1) save billing reps 300 hours of inquiry-handling and (2) execute 50,000 actions in a week with Employee AI Agent; enGen expects to save millions of dollars annually by cutting call times with AgentForce; PenFed expects to save millions of dollars annually by using AgentForce for loan underwriting; Under Armor used AgentForce to double its case deflection rate and increase its customer satisfaction rate by double digits, all in less than 60 days; Reddit used AgentForce to reduce average resolution times from 8.9 minutes to 1.4 minutes; Telepass used AgentForce to power 275,000 agentic conversations over 5 months, and has become one of the fastest-growing AgentForce customers; Pandora has scaled from 1 agent to 3 agents with AgentForce in a single quarter; Indeed has doubled the number of actions taken by its customer-facing agents and has added another agent for internal productivity; Williams Sonoma has deployed AgentForce for only a few weeks, but has expanded from the initial use case of customer support for 1 brand, to customer support for 8 brands and other use cases; the US army is planning to use AgentForce to support its Human Resource Command; Salesforce has expanded 24/7 instant support to 6 new languages and agents now cover 94% of its global case volume; Salesforce recently launched many new agents for internal use cases; management is aware of the recent MIT study showing that 94% of AI projects in enterprises have failed, but Salesforce’s customers are getting great results; Falabella is using Salesforce’s AI agents to track its order locations and has seen its NPS (net promoter score) increase, its call volume drop by 25%, and 70% of its conversations shift to WhatsApp

DIRECTV save billing reps nearly 300 hours of inquiry handling with Agent Force. And Employee AI Agent executed 50,000 actions in a week…

…enGen, an incredible company, projecting millions in annual savings by cutting call times.

PenFed, we talked about, many scripts that we’ve had, already projecting millions in annual savings by using Agent Force in its loan underwriting…

…Under Armour and Kevin Plank, well, he more than doubled his case deflection rate and boosted customer satisfaction by double digits. And they did it in under 60 days…

…A lot of our employees are excited about Reddit because they’ve reduced average resolution times from 8.9 minutes to 1.4 minutes…

…Telepass, well, they’ve powered more than 275,000 agentic conversations over 5 months. And the way they got it in the script is “We can’t believe the speed and growth of these conversations just in the last few weeks,” a conversation with the management level that they’ve become one of our fastest-growing AgentForce customers…

…Pandora, the amazing jewelry retailer, Alex’s entire team scaled from 1 agent to 3 in a single quarter…

…Indeed have more than doubled the number of actions taken by their customer-facing agents and added another agent in Slack to drive internal productivity…

…Williams Sonoma, and we’ve only been live for a few weeks, started with Agent Force powering customer support for just one of their brands. I think you know they have like quite a few amazing brands like Pottery Barn and West Elm and others. Well, now it’s rolled out along 8 of their brands and as well as agents for other use cases, including a sous chef agent, that is helping customers choose cookware and guiding them step-by-step through recipes. They are finding incredible new ways to use the Agent Force platform. And they’re doing it side by side across their entire sales force deployment…

…The Army is already planning to launch a digital front door for its Human Resource Command, providing 24/7 powered service and support to all soldiers and personnel and millions of veterans…

…In Q2, we expanded 24/7 instant support to 6 new languages, which combined with English now cover over 94% of our global case volume. Earlier this year, we launched our IT and HR agents in Slack to support our employees. And in July, we launched dozens more specialized agents in Slack…

…Over the weekend, I read that MIT study that’s becoming very popular, which really goes to show that a lot of companies have thought they were on the right path with generative AI, building their own models, doing it themselves, hooking it all up. And now they’re claiming about 94% of those projects have failed. But we’ve been saying that was going to happen for the last several years, as you know. But that’s not what our customers are saying. Our customers are saying that they’re getting phenomenal results and that they have humans and agents working together to create a new level of customer success, or we say it at Salesforce as an agentic enterprise…

…Falabella, is the largest retailer in Latin America. Their main use case, they have several, but their main use case is: Where is my order? And they solved that question to the customers across the web, in-app and WhatsApp. The pilot took 2 months from idea to production. They access their OMS system. They leverage the CRM data in Salesforce, knowledge articles that we put in Data Cloud. They connect Data Cloud to GCP. And the value is extraordinary. The NPS has increased by 10%, 10 points, from 70% to 70%. All the digital interactions, most of them, 70% of them have shifted to WhatsApp, and the call volume has dropped by 25%.

Salesforce will soon launch its agentic IT service platform; many Salesforce customers have been asking for IT services from Salesforce; the agentic IT service platform will be integrated with Slack; the agentic IT service platform will see every IT request become a conversation; management thinks the agentic IT service platform will be a huge growth driver for Salesforce; management thinks traditional ITSM (IT service management) products have served only the very high-end market, but Salesforce’s agentic IT service platform can serve a much wider demographic of customers; Salesforce itself is the first customer of its agentic IT service platform 

The world of ITSM and IT service. It’s an application area that we just haven’t gone to before. But I’m very excited that next month, and you’re going to see this at Dreamforce as well, that we’re launching our own agentic IT service platform. A lot of our existing customers have been asking for this. We’re bringing a whole new level of capability. It’s agent-first and it’s Slack-first, that is right inside Slack, you’re going to be using our agentic IT service capability. It’s natively embedded where employees already work with 0 learning curve…

…With agentic IT service, well, every request is becoming a conversation where agents work hand-in-hand with IT teams proactively fixing their problems. It’s going to be an incredible growth driver for the company…

…It’s a very democratic platform. A lot of the ITSM products have only served the very highest end of the market with maybe 1,000 customers here or 1,000 customers there. But the thing about Slack is that it’s used by about 1 million customers worldwide. And I think all of them are going to be able to be able to benefit from this IT service platform. No one else is delivering this level of agenda capability and digital labor at scale. Now we know how to do this because our own first customer for this, well, it’s us. We are Customer 0.

Salesforce’s management thinks being agent-first will expand Salesforce’s margins in the long run; Salesforce has cut its customer support workforce by 40% because of the efficiency of AI agents

We believe that being agent-first is a key driver of our own long-term margin expansion…

…[Question] We’ve heard software companies say that they have held their head count flat in their support organizations. We haven’t heard anyone saying that they reduced head count by close to 40% there like you have.

Salesforce’s management thinks AI is an extension of SaaS, and not an eliminator of SaaS, because there are still problems that AI cannot solve

There’s a lot that we can resolve automatically through these agents with the customers, but there’s also a lot that cannot be resolved. And that has to be escalated to the humans. And so it’s humans and agents working together to satisfy customer success. And this is what has been extremely important…

…So it’s not about the fundamental, I would say, elimination of SaaS. What I would say, it’s the fundamental extension of SaaS…

…Nothing lasts forever, okay? But I just look at how I’m running my own business and the business of our customers, I don’t understand what the replacement is. So I just look at this incredible next-generation transformational capability, and I’m going to lay it all out at Dreamforce. And by the way, my keynote, I kind of threw away all my slides and I said, let’s just have 12 CEOs of the largest companies on the planet just show you exactly what they’re doing with this technology, because it’s crystal clear what the value proposition is. But to hear some of this nonsense that’s out there in social media or in other places, people say the craziest things, but it’s not grounded in any customer truth.

Salesforce’s management sees Salesforce as being the only company that can bring together deterministic workflows and agentic reasoning

We are the only platform, the only software infrastructure that can bring the deterministic workflows, the data and the agentic reasoning and actioning on the same platform.

Salesforce’s management thinks AGI (artificial general intelligence) will not be coming any time soon

The idea that there is, I’ll just say, again, an AGI, that seems like a fantastical term. I know it’s coming in the next week or 2 evidently. But this idea that there’s some kind of AGI that’s about to take over the whole world. Well, let me just help everybody understand that’s not exactly what’s about to happen.

Salesforce’s management thinks Salesforce is going to see incredible growth in the next 2 years because of AI

We think we’re going to see some incredible growth over the next 6 to 8 quarters…

…My focus is accelerating bookings. I’m very happy with the execution of my team. I’m very positive about what is coming ahead, not just in H2, but also what is coming in the next fiscal year. We’re already thinking about the next fiscal year. We wouldn’t be investing at the rate that we are investing with very — a lot of intentionality in the areas that are growing, in the areas that have higher margin if we didn’t see a great opportunity.

Sea Ltd (NYSE: SE)

Sea’s management is using AI to improve Shopee’s advertising business; sellers who used Shopee’s advertising products rose 20% in 2025 Q2, and sellers who used Shopee’s advertising products grew their ad spend by more than 40% from a year ago

Since early last year, our dedicated ad-tech team has worked hard to improve algorithms, enhance traffic allocation efficiency, and deploy AI technologies to better serve our ad-paying sellers. And we have seen very encouraging results. During the second quarter, the number of sellers using our ad products

rose by around 20%, and ad-paying sellers’ average quarterly ad-spend grew by more than 40% year-on-year. Our tech enhancements have allowed us to more effectively optimize Shopee’s GMV and advertising revenue at the same time. We saw an 8% uplift in Shopee purchase conversion rates and improved our ad take rate by almost 70 basis points this quarter, year-on-year.

Sea’s management has provided AI tools for Shopee sellers to produce high-quality video content; livestreaming and short-form video orders in Southeast Asia accounted for more than 20% of Shopee’s physical goods order volume from the region; there are now 7 million Youtube videos with Shopee product links embedded, up 60% sequentially (was 4 million in 2025 Q1)

Our AI tools empower Shopee sellers to produce high-quality video content, helping them improve user conversion and make more money without having to invest in their own studio set-up. In Southeast Asia, orders from livestreaming and short-form videos accounted for more than 20% of our total physical goods order volume in the second quarter. Our collaboration with YouTube has also continued its strong momentum. As of June, more than seven million YouTube videos featured Shopee product links across our Southeast Asian markets, an increase of more than 60% quarter-on-quarter. 

Sea’s management sees Monee has having 3 unique advantages, namely, (1) integration with Shopee, (2) a large user base who are growing their credit records with Monee, and (3) use of AI to improve credit models; 

…Three unique advantages that Monee has. First, deep and seamless integration with our Shopee ecosystem. Second, a very large base of users who are growing their credit track records with us over the years. Third, our increasing use of AI to improve our credit models. Together, these advantages uniquely enhance our underwriting capabilities in each market, enabling us to very effectively push for growth across our three credit product lines: on-Shopee SPayLater, offShopee SPayLater, and cash loan products.  

Sea’s management has been using AI a lot in general recommendations, leading to improvement in conversion rates as the system can better understand user intention

We also use AI a lot our general recommendations, and this improved our conversion rate quite a lot by understanding user intention better, by understanding the buyer’s query better.

Sea’s management is using AI to generate images for product descriptions

We also spent a lot of effort on the AIGC initiatives that we can generate a lot more attractive pictures for the product descriptions.

Shopee’s customer service chatbot is 80% managed by an AI agent; the use of AI in Shopee’s chatbot helps sellers both reduce cost and increase the potential for upselling when interacting with consumers

On the customer interaction side, we — our customer service chatbot is 80% managed by AI agent. We’re also helping the seller to interact with the buyers through the CS chat by agent as well, not only reducing the cost for the sellers, but also improve the upselling potential for the sellers while talking to the buyers.

Sea’s management is actively using AI to improve Sea’s internal operations

The second type is to improve our internal operations. For example, obviously, the product development side, but also many of our daily operations like, for example, if you look at the way we run our marketing campaigns, a lot of my campaign are very automated right now through AI tools. Many of the process to process the payment are AI-enabled through the agent, et cetera.

Sea’s management is very excited about the use of AI in the gaming industry; management thinks the gaming industry will be among the first batch of industries to benefit from advancements in AI; management has seen AI improve productivity in game development by generating art work; management thinks AI agents can improve the gaming experience for players who prefer to play solo games; management wants to explore the use of AI to generate content and have personalised gaming experiences instead of the current format where the gaming experience is preset

We are very, very excited about the AI perspective in the game industry. And personally, I believe game industry will be among the first batch of industries largely benefited by the AI advancements and the technologies.

And so far, like we have seen a lot of kind of upside on the — actually on the development and the production side. And say, for example, like for — to develop any new content new map, we need to generate a lot of original arts. And now a lot of like very, very basic arts can be generated by AI. So it’s — the quality is very, very decent in terms of the efficiency, the volumes are generated and the varieties are generated is I mean, you can imagine it’s much, much better than what human can do. So this has largely improved our productivity, and it’s really, really exciting.

And like on the — as you mentioned from the gamers like engagement perspective, like — so there is a very, very clear opportunity we have seen in the use cases like we do believe like, say, for example, Free Fire is a very, very social game. It’s designed for team play. So it’s like there’s much, much more fun if you play with other players, and there’s a much more combination of the strategy, the technique you can use than you play as a solo gamer. But we observed in Free Fire, we still have a very, very sizable gamers like only play solo games. I mean they enjoyed, but I think they haven’t really fully experienced the amazing part of the game. And maybe because of they’re shy, they don’t know how to reach out to other players. So as we think like the AI-enabled bots, it’s kind of like their — it’s an AI game agent like as their teammates as peers for them to play the game together kind of play a brother’s roles, sister’s roles and coach roles in the game and give them a little bit flavor of how this interaction will kind of feel and taste in the game play and as an encouragement for them to reach out to play as a team rather than individuals. I think that largely helped on the retention.

And furthermore, I think we are very actively experiencing and trying to figure out how to kind of leverage the generative AI to let gamers and to generate the content rather than, okay, so now all today’s game experience are preset and how the experience will look like. And I think with the AI tools, actually, this experience can be much more immersive and much more interactive and much more individualized.

Tencent (OTC: TCEHY)

Tencent’s management added AI-powered citation to content on Weixin; management is using LLMs (large language models) to help merchants with customer inquiries and personalized product recommendations; Yuanbao, Tencent’s AI chatbot, can now be added as a Weixin contact for users to interact with; management is enhancing the Yuanbao app and is pushing for growth in DAUs (daily active users)

On the AI front, we added AI-powered citation to content so that users reading official accounts articles or video accounts comments can activate contextual AI commentary on related information. We upgraded Mini Shops customer service with large language model capabilities to provide merchants with more intelligent responses to customer inquiries and personalized product recommendations. We enabled Yuanbao as a Weixin contact to interpret and summarize video accounts content. Meanwhile, we are rapidly enhancing the functionalities of our AI native app Yuanbao, and we’ll share more details about how we are growing the DAU later this year.

Tencent’s management is seeing AI becoming an increasingly important driver of growth in Tencent’s Domestic Games and International Games businesses; management is applying more AI tools to increase the speed and scale of content production in Tencent’s games; AI allows Tencent to provide more human-like virtual teammates to solo-gamers and more realistic non-player characters in games; management is using AI in marketing activities for its games for more efficient targeting

Reviewing the progress of our game business domestically and internationally in recent months, AI has become an increasingly important driver of its growth in terms of game content, game engagement and game monetization. We’re increasingly applying AI tools to boost the speed and scale of content production across our major games. AI allows us to provide more human-like virtual teammates in our competitive PvP games and to power more realistic nonplayer characters in our story-driven PvE games. And we’re using AI in our game marketing activities to more efficiently target marketing spending towards the users most likely to activate and remain in each game.

The Marketing Services segment’s revenue was up 20% year-on-year in 2025 Q2 because of AI upgrades in its advertising platform, and more closed-loop advertising involving Weixin’s ecosystem; the AI upgrades included better AI capabilities in ad creation, placement, recommendation and performance analysis; the AI upgrades led to higher click-through rates, conversions and ROI for advertisers; Video Accounts’ Marketing Services revenue grew 50% year-on-year in 2025 Q2; Mini Programs’ Marketing Service revenue grew 50% year-on-year in 2025 Q2; Weixin Search revenue grew 60% year-on-year in 2025 Q2, driven by the use of Tencent’s LLM (large language model) to deepen understanding of merchandise and of user consumption intent; most of the advertising revenue growth in 2025 Q2 came from higher revenue per impression partly because of AI-driven increases in the click-through rate

For Marketing Services, revenue grew 20% year-on-year to RMB 36 billion in the quarter, benefiting from AI-powered adtech upgrades and from increased closed-loop advertising arising from Weixin’s transactional ecosystem. We expanded AI capabilities in areas including ad creation, placement, recommendation and performance analysis, which had the effect of boosting click-through rates, conversions and ROI for advertisers. Specifically, we upgraded our ad platform architecture by deploying a scaled-up foundation model, which analyzes advertisement click-through rates and transactions across multiple apps and services as well as user interactions across text, image and video to determine user interest and optimize ad performance in real time.

By property, Video Accounts marketing services revenue rose approximately 50% year-on-year due to more traffic and more transactional activity within Video Accounts. Mini Programs marketing services revenue also increased about 50% year-on-year. Activity within Mini Games and Mini Dramas created a flywheel effect, which drives more developers to use our closed-loop marketing solutions to promote their services. And Weixin Search revenue grew around 60% year-on-year due to more consumer and advertiser interest in Mini Program search results and to enhance ad relevance as we leverage our large language model to deepen understanding of merchandise and of user consumption intent…

…In the second quarter, the majority of the advertising revenue growth of 20% year-on-year arose from higher revenue per impression. And that, in turn, was primarily due to a higher click-through rate arising from deploying AI, although also to higher revenue per click arising from more closed-loop activity with mini shops and mini games.

Within the Fintech and Business services segment, Business Services revenue grew in the teens year-on-year in 2025 Q2; Cloud Services revenue accelerated in 2025 Q2 from increased revenue from providing GPUs and API tokens for customers’ AI needs; management is focused on growing Business Services at an accelerated rate without being hampered by fluctuations in GPU supply Business services revenue grew at a teens rate year-on-year. Cloud services revenue growth accelerated versus recent quarters, benefiting from increased revenue from providing GPUs and API tokens for customers’ AI needs. Fees collected on Mini Shops transactions continue to grow at a rapid rate and business services gross margin rose year-on-year due to improved efficiency and positive mix shifts…

…We’ve put our cloud business onto a more sustainable base as well as improve the cost competitiveness of the supply chain for our cloud business, we can — we are refocusing on growing revenue at an accelerated rate versus the prior rate without depending too much on the vagaries of the GPU supply situation. So if we do have sufficient GPUs that we can rent out more in the cloud, then we’ll do so. But our cloud strategy is not dependent on the GPUs. We’re also growing in CPU, in storage, in database, in CDN and so forth. So that’s on the cloud side.

Tencent’s management has enhanced the data quality and diversity of Hunyuan, Tencent’s proprietary foundation model; Hunyuan 3D model has become the No.1 3D generative model on Hugging Face; game developers, 3D-printing companies and designers are increasingly using Hunyuan 3D; management wants to continue improving Hunyuan, and sees many dimensions for doing so; when Hunyuan improves, all of Tencent’s AI services also improve

For HunYuan, we enhanced our data quality and diversity through data augmentation and synthesis and implemented more effective pretraining and post-training scaling. HunYuan 3D model has become the top ranked 3D generative model on Hugging Face due to its geometric precision, texture fidelity and prompt 3D alignment capabilities. Game developers, 3D printing enterprises and design professionals are increasingly using the HunYuan 3D model for their digital asset generation needs…

…In terms of the model, I would say there’s actually a lot to be done, right? And I would say sort of in the broad bucket, there is the large language model itself, and we want to keep improving the LLM itself. And that actually involves improvement along a number of different dimensions, including making sort of the data sort of higher quality and more comprehensive. That includes making the pretraining more efficient and more effective and improving the pretraining model that includes improving the post-training and reinforced learning processes in basically extracting the capability of the pretrained model and that includes improving our infrastructure so that we can actually train more efficiently as well as inference more efficiently, right?…

…When we have an improved LLM, it’s actually sort of the foundation for all our AI services. And in particular, it would improve our search and productivity-related services…

…We also want to improve the multimodal capability of our model so that we can actually provide more customized functions for the users in Yuanbao, right? Within Yuanbao, it’s not — people are not just using it for search and productivity-related activities. They are using it for all kinds of different multimodal activities. They may want to speak, they may want to turn text into pictures, turning pictures into text and there are a lot of multimodal conversions within Yuanbao, which we actually need to have very strong capability for…

…I think the third broad category is actually coding and agents, right? So that if we can sort of keep improving, then basically, we can provide much better coding environment for both ourselves as well as our enterprise customers. And at the same time, that would enable a better agent and instruction follow capability for our agent. I think that’s particularly important for Weixin going forward and as we build an agent for Weixin that can be personalized assistant to the Weixin users in a personalized way.

Tencent’s management thinks Tencent’s advertising revenue growth can grow at a healthy rate for a long time; the drivers of future growth for the advertising revenue come from (1) higher click-through rate, where AI delivers better targeting and thus more clicks, (2) more traffic, including traffic within Tencent’s AI-native experiences, (3) higher revenue per click, as generative AI used for creating the ads results in more ad demand, (4) closed-loop e-commerce transactions driving higher advertising demand, and (5) higher advertising load; management does not expect any meaningful impact to Tencent’s advertising business from the new advertising law for gaming company sales and marketing because the advertising business has ample diversification, and the AI-related improvements management is making is a far more important variable; management could crank the lever for advertising-growth if the cost of deploying AI throughout Tencent suddenly spikes

On the advertising and the potential, we continue to believe that we enjoy a long and lengthening runway for continuing to grow our advertising revenue at a reasonably healthy rate. And that length of the runway reflects upside in a number of the key variables that determine our marketing services revenue, including the click-through rate where AI delivers better targeting and thus more clicks, including traffic where we see growth in video accounts traffic and search traffic over time, in traffic within our AI native experiences, including revenue per click as generative AI used for creating the ads results in more ad demand as well as e-commerce closed-loop transactions resulting in more ad demand. And then finally, in ad load, where, as you know, for short video, our ad load is currently in the low to mid-single digits versus our peers who are in the low to mid-teens…

…[Question] About the impact on the new advertising law for gaming company sales and marketing. Under the new ad regulation effective in July, sales and marketing spending in excess of 15% of revenue will need to pay an additional 25% tax. So how do you expect this to affect our advertising income, especially for mini games, which heavily rely on traffic acquisitions, i.e., the sales and marketing could easily surpass this 15% revenue threshold?

[Answer] We don’t expect a meaningful impact. Our advertising business has become quite broad-based over time. And if you look at the second quarter, there was an adverse impact from the food delivery companies and some of the e-commerce companies ramping up in food delivery, reducing their advertising spend as they invested more in subsidies. But despite that, our advertising revenue grew 20% year-on-year. So in our view, there’s always going to be individual blips up and down in terms of individual categories. But what we’re doing in terms of deploying AI within advertising is a much more important variable…

…Now of course, if the cost of deploying AI, including GPU depreciation was suddenly to step up and become very burdensome, we could accelerate the advertising monetization, but we don’t see the need to do that right now.

There are 4 broad categories of AI features across Tencent’s ecosystem, namely (1) the AI-native app Yuanbao, (2) AI-enabled search, (3) features within games, and (4) features within productivity tools; management thinks it’s still early in observing user behaviour 

In terms of the AI features, right, I think there is sort of broadly speaking, a number of these features. One is obviously our Yuanbao, which is an AI native app. And then I would say it’s related to search, AI-enabled search. So that lands on our browser that also lands on WeChat search. And then there’s a whole host of different features within even games, right, when we have AI-enabled players or in our productivity tool, for example, summary of meetings in our Tencent Meeting and assistance within our Tencent docs, right, to help people to write. I would say we’re still at an early stage in observing the user behavior.

Tencent’s management has so far not seen any major negative impact on Search from the use of AI to produce search results

The one sort of negative impact that you are pointing to is when there is AI-assisted search, whether it would just show the content rather than leading people to the pages. We have not seen a very big impact on that. I think overall, people tend to be more satisfied in getting the answer directly. And if they want to explore the topic more, they would click on the different links and articles. So I think overall, it’s actually not that much of an impact.

Tencent’s management is currently providing a lot of AI features for free and they are managing the AI-related costs of these features in a granular way such as using smaller models when applicable and improving the efficiency of inference with software; management wants to eventually monetise these AI features, but they think it is really hard for the user-paid model – popular in the US now for monetising AI models – to work in China; management currently prefers monetisation through advertising; management is seeing AI being monetised in Tencent by contributing to the growth of the overall business

[Question] You guys continue to offer increasingly more AI features to consumer free of charge, the delivery of these AI features is a lot more expensive than mobile Internet services, which will potentially hurt Tencent’s cost structure. Will management consider to start directly monetizing these consumer-facing AI features in the next 1 or 2 years?

[Answer] We are actually managing the cost in a relatively granular way, right? I think there are a lot of places in which if we can use smaller models, we’ll be using smaller models and the cost will be sort of much lower than using the flagship model. And so in a lot of these use cases, the cost is manageable if we can use smaller models. And at the same time, if we continue to improve the efficiency of inference through software upgrades.

And as it relates to whether we would be monetizing eventually — I think eventually, there should be some monetization. I think in China, in reality, it’s actually very hard to use the user paid model, which now populates the U.S. AI tools. And I think over time, we’ll try to figure out whether there will be some ad-supported way of monetizing. But at the same time, I want to point out that AI is already contributing to the growth and monetization of our existing businesses in different ways, right? So somehow we could also fund part of this “subsidy” for AI usage by the users through the growth in our other businesses.

Tencent’s management does not have a definitive answer on the import of US chips for AI but Tencent has sufficient chips for model training; management thinks Tencent has many options for chip-providers for AI inference; management is using software to drive inference efficiencies

With respect to the acquisition of chips, especially the U.S. chips, right, the answer is that we don’t really have a definitive answer on the import situation yet. I think there’s a lot of discussion between the 2 governments, right, and waiting to see what exactly come out of that.

But from our own perspective, we do have enough chips for training and continuous upgrade of our existing models. And we also have many options for inference chips. And we are also executing a lot of software improvement and upgrade in order to drive efficiency gain in inference so that we can actually put more workload on the same number of chips.

Tencent’s management sees higher depreciation expenses in the future because of AI-related investments but Tencent’s business is also growing because of the use of AI; the increase in expenses and revenue may not always match up, but both are definitely growing

I would say the depreciation cost related to AI will definitely continue to go up. But at the same time, we also see that we continue to reap the benefits of AI. And the issue is that these 2 may not match each other completely, but I think both of them will be moving in the same general direction.

Tencent’s management is tracking Tencent’s progress in AI in a number of ways, namely, (1) how AI is helping Tencent’s existing businesses, (2) performance and quality of Hunyuan, (3) usage of the Yuanbao app, (4) progress in AI products within the entire Tencent ecosystem 

We do track our AI development progress very closely. And I think there are a number of indicators that we use right in tracking the progress.

And the first one is that we focus on tracking how AI is actually helping our existing businesses such as ads, such as games, such as FinTech. And I think that’s one area. And when we see that AI is actually being applied in driving the efficiency gain as well as the growth of these businesses, then that’s good. 

Secondly, we focus on tracking the performance and quality of our large language model, HunYuan. And I think there’s a lot of metrics that we actually have to use in order to track the capability as well as the quality of the model.

The third one is we do track how our AI app is actually growing. How many users are using our AI app. And that would include users of our Yuanbao and users of our browser and user of our AI-powered search.

And finally, I would say we do track what’s the progress in the design of other AI-related innovative products within our entire ecosystem. And that would include, for example, the AI agent for WeChat that would include agents within our productivity tools. And these are the metrics that I think we will use in terms of tracking the progress of our AI development.

Veeva Systems (NYSE: VEEV)

Veeva’s management has made great progress with Veeva AI, an initiative launched in April 2025 that will see the company build industry-specific AI agents within its applications; the first AI agents under Veeva AI, for Vault CRM and commercial content, is on track for a December 2025 launch; management plans to release new AI agents and improve existing AI agents 3 times a year; management plans to deliver a host of new AI agents in 2026 and will launch Clinical data agents in 2027; management sees Veeva Business Consulting as an important part of Veeva AI because AI enables new ways of working for Veeva’s customers; Veeva is already working on its first AI-related Business Consulting project; management thinks Veeva AI will increase the value of integration between clinical data management and clinical operations for customers; management thinks Veeva will lead in industry-specific AI agents in Life Sciences because of the deep data that resides in Veeva’s software products; management will will allow customers to create their own AI agents with Veeva AI; management thinks Veeva AI will create billions of dollars of value in the Life Sciences industry and Veeva will be able to capture its fair share of value creation; management does not expect any material revenue contribution from Veeva AI in 2026 or 2027; management thinks it’s still early for customers to all-in on AI with Veeva because the company has not released any AI agents yet; management will enable Veeva’s AI agents to communicate with AI agents from other software platforms because that is of great benefit to customers

We are making great progress on Veeva AI which adds agentic AI to the Vault Platform and industry-specific AI agents in all Veeva applications. With agentic AI in the Vault Platform, we have an integrated platform that manages data, content, and agents together in a secure and maintainable way. Customers can use and extend our application agents and create custom agents of their own. This is a very fundamental change in the Vault Platform…

…Our first agents are on track for December release in CRM and commercial content. We will release new agents and improve existing agents with our releases three times a year. In 2026 we plan to deliver agents for clinical operations, regulatory, safety, quality, medical, and commercial. Clinical data agents are planned for 2027.

Veeva Business Consulting is a critical part of Veeva AI, helping customers with change management because AI enables new ways of working. We are already working on our first Business Consulting project for AI in the commercial content area…

…We continue to see customers looking for an integrated clinical platform across clinical data management and clinical operations. The value of integration is compelling and will only increase with Veeva AI…

… Veeva Vault platform, we started that in 2010, actually, late 2010. It was around this. They had content and it had data and they could do both. And that was very unique and users work with content and data and so we were able to make integrated suites in clinical and quality and regulatory and safety. And that’s what we’ve been doing for the last 15 years and working very hard at it and making these deep industry applications, the business rules around all the data and the content. Now this is the next phase where we’re going to have agents. We still have our data, we have our content. We have our agents and the users are going to interact with all and the agents also interact with the content of the data. So it’s a fundamental new thing. And what we — we’ve led really and are leading in this industry cloud area, industry-specific cloud applications. I think we’re going to lead in industry-specific agents and certainly inside life sciences…

…Customers can create their own custom agents, but mainly our industry-specific agents that they’ll get when they buy Veeva AI. With the model, MCP model context protocol, agent-to-agent, interoperability is really easy and also vault-to-vault interoperability. We will — in terms of monetizing that, we will create billions of dollars of value for the industry. No doubt about that. No doubt about that. Sometimes making humans much more efficient, sometimes reducing the need for certain people doing certain types of tasks. So there’s a tremendous amount of value to be captured by the industry, and we’ll get our fair share of that for sure…

…I don’t expect any material revenue contribution for ’26 or ’27, for example, but I expect it’s a significant increase in our market size. And that will play out over many years…

…I think it’s early for customers to be going all in on AI with EVA because we haven’t even released any agents yet, so we’ve got to work with our first early adopters and work that out…

…We’re architecting in that way that if you have an agent inside a Veeva, it can talk to an agent that might be inside of SAP or Workday or a different sales force one and vice versa. That’s I think that’s going to be one of the unheralded people don’t realize how much of a benefit that is when you have agents that can talk to agents across systems because they’re all following a common protocol much less brittle than you’re wiring things up with a mule soft and transferring data back and forth. I’m really excited about that potential, and it can expose from system to system communication but also for a user. I might be in my Microsoft Office, and I might say, “File this document in TMF.” Well, the Microsoft Office copilot may have that agent, the TMF filing agent from Veeva registered with it. So it says, “Any of the agents know how to do this? The TMF agent with AI sure do.” Okay. I’ll hand the document over to you and the way it goes.

Veeva’s management thinks Veeva has a structural advantage in AI in the Life Sciences industry because the company’s products are a system of record for customers, and the company has deep applications

[Question] Going back to the idea around the opportunity with AI, how you’re kind of thinking about Veeva’s platform approach, the network you’ve built, the scale you’ve built, giving you kind of that right to win as you embed more NII functionality across the platform?

[Answer] We refer to that as a structural advantage. When you have an application that’s a system of record, be it the e-mail system or the supply chain system or all the 50 sort of applications of Veeva has that are deep in life sciences and the CRM system to the drug safety system to the clinical trial management system. When you have that system of record with the users in there, you have the right to win the deep industry-specific agents because it’s in the user’s workflow. Think about it, if you use Google for your e-mail and your calendar, you would love an agent from Google that works seamlessly with that, if you could get it. So we have a right to win there. You called it right to win, I call it a structural advantage. We can knit that technology together so that it’s a seamless platform that handles the agents, the content the data. Another thing that Veeva has is we have a platform that’s broad. We make about 50 applications with our platform. So we can touch a lot of things with our platform. We put it in the Vault platform once, and it can extend area everywhere. So we have a structural advantage…

…[Question] Around AI and agents. Could you just sort of articulate what you view as the unique differentiator from an architecture perspective of Vault versus agent force or even the back end of IQVIA? Like what do you think puts you at an advantage?

[Answer] Our main advantage is that we have the deep applications. So if we just take a clinical example, again, we have the clinical trial management application. So that houses all the people that deal with clinical and all the data about clinical and all the business rules and all the content and all the security about clinical trials. So with Veeva AI, when we build an application agent, that’s built inside of the Vault platform. So it inherently knows all the security rules and have to deal with that. and it is running in the Vault application server. So it also has transaction control. So we can update the data in the content. It can act on behalf of the user inside of a workflow in a transactionally sound way. So that’s a structural advantage if you have the application.

Veeva’s management thinks AI agents will be doing some of the things humans will do, which will either free up productive-time for humans, or reduce the need for humans; 

If you look at areas within safety and clinical, there’s some areas where there’s a lot of outsourced hundreds of millions of dollars of outsourced labor used to do processing type things. I think agentic AI can maybe remove the need for half of that. If you look at a clinical trial master file, agent is going to be pretty good at putting a document where it should go and telling you if you have all the documentation you need for that trial based on the protocol. And is any document blurry, is there any document eligible, et cetera, it’s going to be really darn good at that stuff. So it will be different by each area, but agentic AI is going to do things — some of the things that humans can do, agentic AI is going to be able to do that. That either frees up more human time for humans to be more productive on what they need to do or reduces the need for humans.

Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I have a vested interest in Adobe, Adyen, Alphabet, Amazon, Meta Platforms, Microsoft, MongoDB, Nu Holdings, Okta, Salesforce, Sea Ltd, Tencent, and Veeva Systems. Holdings are subject to change at any time.

Problems With Oracle’s AI Growth?

Oracle’s management is projecting a 14x increase in AI revenue over the next five years. But the picture is not as rosy as it seems.

Oracle Corporation’s (NYSE: ORCL) management stunned stock market participants earlier this week during the company’s conference call for the release of its first-quarter earnings for FY2026 (fiscal year ending 31 May 2026). Management announced stupendous future growth for Oracle’s Cloud Infrastructure business, driven by an enormous increase in RPO (remaining performance obligations) because of AI-related demand:

“We have signed significant cloud contracts with the who’s who of AI, including OpenAI, xAI, Meta, NVIDIA, AMD and many others. At the end of Q1, remaining performance obligations, or RPO, now to [US]$455 billion. This is up 359% from last year and up [US]$317 billion from the end of Q4. Our cloud RPO grew nearly 500% on top of 83% growth last year…

…The enormity of this RPO growth enables us to make a large upward revision to the Cloud Infrastructure portion of our financial plan. We now expect Oracle Cloud Infrastructure will grow 77% to [US]$18 billion this fiscal year and then increase to [US]$32 billion, [US]$73 billion, [US]$114 billion and [US]$144 billion over the following 4 years. Much of this revenue is already booked in our [US]$455 billion RPO number, and we are off to a fantastic start this year.”

For context, Oracle ended FY2025 with total revenue of US$57.4 billion, and Cloud Infrastructure revenue of merely US$10.2 billion. The newly expected windfall for Cloud Infrastructure drove Oracle’s stock price 36% higher the day after its FY2026 first-quarter earnings.

But when I looked at the details of Oracle’s RPO and financials, I found potentially serious problems with the company’s AI-growth story. 

Problem 1: Risky customer?

During the earnings conference call, Oracle’s management did not name the customers responsible for the massive increase in the company’s RPO. But a subsequent article from the Wall Street Journal revealed that OpenAI had recently signed a US$300 billion, five-year deal with Oracle – in other words, nearly 95% of Oracle’s sequential US$317 billion increase in RPO in the first quarter of FY2026 came from just OpenAI.

Intense customer-concentration alone can be a headache for any company. But when the customer is itself burning lots of cash, it can be a thunderclap headache. OpenAI’s leaders expect the company to earn around US$13 billion in revenue this year, but its deal with Oracle works out to an annual average spend of US$60 billion. Moreover, The Information reported earlier this month that OpenAI’s leaders are now forecasting significantly higher cash burn over the next few years than recently expected:

“OpenAI projected its cash burn this year through 2029 will rise even higher than previously thought, to a total of [US]$115 billion. That’s about [US]$80 billion higher than the company previously expected…

…The company projected it will burn more than [US]$8 billion this year, or roughly [US]$1.5 billion higher than its prior projection from earlier this year. Cash burn will more than double to more than $17 billion next year—[US]$10 billion higher than what the company earlier projected.

And in 2027 and 2028, the company projects to burn roughly [US]$35 billion and [US]$45 billion, respectively. In the prior projection, the company said its 2028 cash burn would be [US]$11 billion, meaning the new estimate is more than four times higher.”

OpenAI’s spending plans with Oracle will have to depend on the largesse of would-be investors and lenders, so there’s no guarantee that OpenAI will have access to funding in the future. In the meantime, Oracle will have to procure the AI hardware (mostly AI chips) ahead of time. This brings me to the second potential problem.

Problem 2: Risky finances? 

Purchasing AI hardware requires capital. Lots of capital. And Oracle’s not in the best financial shape for this

As of 31 August 2025, Oracle had US$11.0 in cash and marketable securities, but a staggering US$91.3 billion in debt, giving a high net-debt position of US$80.3 billion. If Oracle’s operating lease liabilities are included, the net-debt position rises further to US$94.4 billion. Oracle’s trailing operating cash flow and net income are US$21.5 billion and US$12.4 billion, respectively. Using the lower net-debt figure gives Oracle net-debt-to-operating-cash-flow and net-debt-to-net-income ratios of 3.7 and 6.5. These ratios suggest Oracle is unable to increase its debt significantly without risking its financial health. To be clear, the ratios are high not because Oracle’s trailing operating cash flow and net income are temporarily compressed; Table 1 below shows Oracle’s operating cash flows and net incomes for FY2021-FY2025.

Table 1; Source: Oracle earnings releases

Oracle’s management was asked during the FY2026 first-quarter earnings conference call about the capital expenditures needed to fulfill the company’s RPO. Management was coy and suggested that Cloud Infrastructure’s projected growth would happen in an asset-light way: 

As I mentioned in the prepared remarks, and as I’ve said very clearly beforehand, we do not own the property. We do not own the buildings. What we do own and what we engineer is the equipment. And that’s equipment that is optimized for the Oracle Cloud. It has extremely special networking capabilities. It has technical capabilities from Larry and his team that allows us to run these workloads much, much faster. And as a result, it’s much cheaper than our competitors. and depending on the workload.

Now because of that, what we do is we put in that equipment only when it’s time and usually very quickly, assuming that our customer accepts it, we’re already generating revenue right away. The faster they accept the system and that it meets their needs, the faster they start using it, the sooner we have revenue. This is, in some ways, I don’t want to call it asset-light from the finance world, but it’s asset pretty light.”

I disagree with management’s “asset pretty light” characterisation. Earlier, I mentioned that Cloud Infrastructure’s revenue was expected to increase from US$10.2 billion in FY2025 to US$18 billion in FY2026. During the earnings conference call, management projected US$35 billion in capital expenditure in FY2026, up 65% from US$21.2 billion in FY2025. I think it’s reasonable to assume that most of the US$35 billion in expected capital expenditure for FY2026 will be for the Cloud Infrastructure business, so we’re looking at a capital-expenditure-to-revenue-ratio of nearly 2 (US$35 billion over US$18 billion). That’s hardly “asset pretty light”

Exacerbating the problem for Oracle is that its operating cash flow in FY2025 was just US$20.8 billion, meaning it had negative free cash flow during the year. Unless Oracle’s operating cash flow increases by nearly 70% in FY2026, the company will have to raise capital externally for its projected capital expenditures. I already mentioned that Oracle’s heavy net-debt position is an obstacle to any large future increases in debt. This said, issuing shares could work, given Oracle’s current market capitalisation of US$922 billion. Oracle’s high price-to-earnings (P/E) ratio of 76 also makes issuing shares a palatable option. Nonetheless, there could still be material dilution given the potentially significant capital expenditures needed to support Oracle’s RPO. Coming back to the possibility of Oracle’s operating cash flow increasing by nearly 70% in FY2026, I think it’s very, very unlikely because of the lower margin of Cloud Infrastructure, which brings me to the third potential problem. 

Problem 3: Margin pressure?

Cloud Infrastructure has been Oracle’s fastest-growing business in the past few years. Table 2 shows the changes in Cloud Infrastructure revenue and  Oracle’s total revenue for FY2023-FY2025. 

Table 2; Source: Oracle earnings releases

Cloud Infrastructure revenue is likely all reported under Oracle’s Cloud services and license support segment. What has happened over the same period shown in Table 2 is that the Cloud services and license support segment’s operating expense has grown much faster than its revenue, as illustrated in Table 3, suggesting that Cloud Infrastructure is a lower-margin business for Oracle.  

Table 3; Source: Oracle earnings releases

This brings into question how much Oracle’s net income and cash flow can benefit from the rapid projected-growth in Cloud Infrastructure revenue. If Cloud Infrastructure’s revenue indeed grows as management expects, there’s no doubt that Oracle’s net income will grow – but to what extent remains to be seen. It’s worth noting that with Oracle’s shares carrying a P/E ratio of 76 at the moment, the market is expecting stellar net income growth. 

Conclusion

Larry Ellison, Oracle’s founder, chairman, and chief technology officer, once said

 “Why do we do these things? George Mallory said the reason he wanted to climb Everest was because it’s there. I don’t think so. I think Mallory was wrong. It’s not because it’s there. It’s because we’re there, and we wonder if we can do it…

…So how do I get off this merry-go-round? How do I stop when I’m winning? It’s hard for me to quit when I’m losing, and it’s hard for me to quit when I’m winning. It’s just hard for me to quit. I’m addicted to competing.” 

I wouldn’t count out any business leader with such a ferocious competitive spirit. But there are potential problems with Oracle’s AI-growth story, namely, (1) high revenue-concentration from a risky customer in OpenAI, (2) having a debt-laden balance sheet while having to invest heavily in AI chips, and (3) margin-compression from lower-margin AI-related services. I wonder how this will all work out. 


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. We currently have a vested interest in Meta Platforms. Holdings are subject to change at any time.

Market View: Looking ahead to Nvidia’s earnings; Asian markets up on Powell’s speech at Jackson Hole, rate cut hopes; Oil prices edge higher after Ukraine attacks hit Russian energy sites, and more

Yesterday, I was invited for a short interview on Money FM 89.3, Singapore’s first business and personal finance radio station, by Chua Tian Tian, the co-host of the station’s Money Matters show. We discussed a number of topics, which include:

  • The highlights of Federal Reserve Chair Jerome Powell’s latest speech at the Jackson Hole Economic Symposium (Hints: I don’t have much highlights because I do not watch the Federal Reserve’s actions in my investing activities, but I noticed that some market participants have the mistaken notion that the Federal Reserve has completely stopped looking at inflation levels when making its monetary policy decisions when in reality, it continues to see inflation of 2% as the appropriate level to meet its dual-mandate)
  • Singapore’s latest inflation readings, which slowed, contrary to economists’ expectations (Hints: I don’t watch macro numbers and I also think inflation numbers are not that important for long-term investing in stocks because inflation has historically not had a significant influence on stock market valuations)
  • The movement of oil prices after Ukraine stepped up attacks on Russia (Hints: Oil prices are very important for investors in companies related to the oil & gas industry because the movement of oil prices can have a significant impact on their long-term business results, but I’m not one of those investors because I’m very aware that I do not have any ability to predict the movement of oil prices, and thus I’m unable to form any judgement on the long-term trajectory of their businesses)
  • What to watch regarding NVIDIA’s upcoming earnings and whether it would include China-revenues in its guidance (Hints: The Trump administration’s latest stance is that NVIDIA can sell certain AI chips to Chinese customers if it pays 15% of its China chip revenues to the US government, but given the Trump administration’s mercurial nature, who knows what’s going to happen in the near future; it will be interesting to hear about the status of NVIDIA’s next generation GPU platform, Rubin, in the upcoming earnings) 

You can check out the recording of our conversation below!


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I do not have a vested interest in any companies mentioned. Holdings are subject to change at any time.

An Investing Legend’s Thoughts on Investing in Thrift Conversions

Notes from an investing legend’s book on how we can research and invest in thrift conversions 

Earlier this year, I had written a number of articles on The Good Investors on investing in thrift conversions (see here, here, and here). An important part of my learning process on thrifts came from investing legend Peter Lynch, who is revered for his track record when managing the Fidelity Magellan Fund. From 1977 to 1990, Lynch generated an annualised return of 29%, nearly double that of the S&P 500 over the same period.

Although his investing book One Up on Wall Street is well-known and highly popular, Lynch actually wrote a few other lesser-known books on investing including Beating The Street. The latter is the source of what I learnt about investing in thrift conversions from Lynch. 

Because Beating The Street is not widely known, and because I find studying thrift conversions as potential investments to be a fascinating activity, I thought it would be useful to share my notes from Beating The Street on how Lynch thought about investing in thrift conversions. 

What’s shown between the two horizontal lines below, besides the section-headers, are direct quotes from Lynch’s book. Do note that the emphases are mine.


On investing in S&Ls (Savings & Loans institutions)

Prior to the 1980s, Golden West was one of the few S&Ls that was a public company.  Then in a rash of stock offerings in meid-defcaded, hundreds of the formerly private thrifts, operating as “mutual savings banks,” went public more or less simultaneously. I acquired many of these for the Magellan Fund. I was so selective in my purchases during this period that anything that had the word  “first” or “trust” in it, I bought. Once, I confessed to the Barron’s panel that I’d invested in 135 of the 145 thrifts whose prospectuses had landed on my desk. The response from Abelson was typical: “What happened to the others?”

There are two explanations for my indiscriminate and sometimes fatal attraction for S&Ls. The first is that my fund was so big and they were so small that to get enough nourishment out of them I had to consume large quantities, like the whales who are forced to survive on plankton. The second is the unique way that S&Ls came public, which made them an automatic bargain from the tart. (To learn how you, too, can get something for nothing, turn to page 215.)

On acquisition statistics for S&Ls

The experts at SNL Securities in Charlottesville, Virginia, who keep tabs on all the thrifts in existence, recently provided me with an update on what happened to the 464 S&Ls that came public after 1982. Ninety-nine of these were subsequently taken over by bigger banks and S&Ls, usually at a large profit to the shareholders. (The watershed example is the Morris County [New Jersey] Savings Bank. The initial offering price in 1983 was $10.75 a share, and Morris was bought out three years later for $65.) Sixty-five of the public traded S&Ls have failed, usually at a total loss to the shareholders. (I know this from personal experience because I owned several in this category.) That leaves 300 still in business.

On how to study an S&L

If you decide to pursue the subject of undervalued S&Ls – which to me is much more exciting than any trip to Hawaii – you’d be well advised to seek out the latest copy of The Thrift Digest at the local library or to borrow one from your broker. I borrowed mine from Fidelity. 

I spent so much time with my nose in this book before dinner, during dinner, and after dinner that Carolyn began to refer to it as the Old Testament. The Old Testament in hand, I devised my own S&L scorecard, listing 145 of the strongest institutions by state and jotting down the following key details. This, in a nutshell, is everything you need to know about an S&L:

Current price

Self explanatory.

Initial offering price

When an S&L is selling below the price at which it came public, it’s a sign that the stock may be undervalued. Other factors, of course, must be considered.

Equity-to-assets ratio 

The most important number of all. Measures financial strength and “survivability.” The higher the E/A, the better. E/As have an incredible range, from as low as 1 or 2 (candidates for the scrap heap) to as high as 20 (four times stronger than J.P. Morgan). An E/A of 5.5 to 6 is average, but below 5, you’re in the danger zone of ailing thrifts. 

Before I invest in any S&L, I like to see that its E/A ratio is at least 7.5. This is not only for disaster protection, but also because an S&L with a high E/A ratio makes an attractive takeover candidate. This excess equity gives it excess lending capacity that a larger bank or S&L might want to put to use.

Dividend

Many S&Ls pay better-than-average dividends. When one of them meets all the other criteria and also has a high yield, it’s a plus.

Book Value

Most of the assets of a bank or an S&L are in its loans. Once you assure yourself that an S&L has avoided high-risk lending (see below), you can begin to have confidence that its book value, as reported in the financial statements, is an accurate reflection of the institution’s true worth. A lot of the most profitable Jimmy Stewarts are selling at well below book value today.

Price-Earnings ratio

As with any stock, the lower this number, the better. Some S&Ls with annual growth rates of 15 percent a year have p/e ratios of 7 or 8, based on the prior 12 months’ earnings. This is very promising, especially in the light of the fact that overall p/e of the S&P500 was 23 when I did this research. 

High-Risk Real-Estate Assets

These are the common problem areas, especially commercial loans and construction loans, that have been the ruination of so many S&Ls. When high-risk assets exceed 5-10 percent, I begin to get nervous. All else being equal, I prefer to invest in an S&L that has a small percentage of its assets in the high-risk category. Since it’s impossible for the casual investor to analyse a commercial lending portfolio from afar, the safest course is to avoid investing in S&Ls that made such loans.

Even without The Thrift Digest, it’s possible to do your own calculation of high-risk assets. Check the annual report of the dollar value of all construction and commercial real estate lending, listed under “assets.” Then find the dollar value of all outstanding loans. Divide the latter into the former, and you’ll arrive at a good approximation of the high-risk percentage.

90-Day Non-performing assets

These are the loans that have already defaulted. What you want to see here is a very low number, preferably less than 2 percent of the S&L’s total assets. Also you’d like this number to be falling and not rising. An extra couple of percentage points’ worth of bad loans can wipe out an S&L’s entire equity.

Real Estate Owned

This is property on which the S&L has already foreclosed. The REO category, as it’s called, is an index of yesterday’s problems, because whatever shows up here has been written off as a loss on the books. 

Since this financial “hit” has already been taken, a high percentage of real estate owned isn’t as worrisome as a high percentage of non-performing assets. But it’s worrisome when REO is on the rise. 

S&Ls aren’t in the real-estate business, and the last thing they want is to repossess more condos or office parks that are expensive to maintain and hard to sell. In fact, where there’s a lot of ROE, you have to assume that the S&L is having trouble getting rid of it. 

Why larger banks want to acquire S&Ls

An S&L with excess equity, excess lending capacity, and a loyal depositor base is a prize that commercial banks covet. Commercial banks can take in deposits only in their home states (this rule is changing, to some degree), but they can lend money anywhere. This is what makes taking over an S&L a very tempting proposition.

If I were the Bank of Boston, for instance, I’d be sending love notes to Home Port Bancorp of Nantucket, Massachusetts. Home Port has a 20 percent equity-to-assets ratio, making it perhaps the strongest financial institution in the modern world. It also has a captive island market with crusty New England depositors, who aren’t about to change their banking habits and run off to a new-fangled money-market fund. 

Maybe the Bank of Boston doesn’t want to make loans on Nantucket, but once it acquires Home Port’s equity and its deposit base, it can use the excess lending capacity to make loans in Boston, or anywhere else around the country.

During 1987-90, a terrible period for S&Ls, more than 100 were acquired by larger institutions that saw the same sort of the potential the Bank of Boston ought to see in Home port. Banks and thrifts will continue to consolidate at a rapid rate, and with good reason. Currently , the U.S. has more than 7,000 banks, thrifts, and other assorted deposit takers – which is about 6,500 too many. 

How an S&L’s business model works

An S&L needs loyal depositors to keep money in their savings and checking accounts. It needs to make money on that money by lending it out – but not to borrowers who default. And it needs low operating expenses in order to maximise its profits. Bankers like to live on threes and sixes: borrow money at 3, lend money at 6, play golf at 3.

Examples of S&Ls that Lynch recommended

GLACIER BANCORP

I’d opened my Glacier Bancorp file. The stock was selling for $12 a share, a 60 percent gain over the year before. This was a 12-15 percent grower selling at 10 times earnings – not a spectacular bargain, but there wasn’t much risk in it either.

Glacier Bancorp used to be called the First Federal Savings and Loan of Kalispell, and I wish they’d kept the old name. It sounded antiquated and parochial, which to me is always reassuring. I’d rather have antiquated and parochial than trendy and sophisticated, which usually means a company is desperate to improve its image.

I like companies that stick to business and let the images take care of themselves. There is this unfortunate tendency among financial institutions to take the “bank” out of their names and replace it with “bancorp.” I know what a bank is, but “bancorp” makes me nervous.

Anyway, whoever answered the phone at Glacier Bancorp in Kalispell told me they were having a retirement party for one of the officers, but they’d inform chairman Charles Mercord that I called. They must have dragged him out of the party, because a few minutes later Mercord called me back.

Asking a president or a CEO about a company’s earnings is a ticklish proposition. You’re not going to get anywhere by blurting out, “ What are you going to earn next year?” First you have to establish rapport. We chatted about the mountains. I said that the entire Lynch family had been to all the Western states to see the national parks, and that we loved Montana…

…Then I begin to slip in more serious investment-type questions, such as “What’s the population out there?” and “what’s the elevation of the town?,” leading up to the more substantive “Are you adding any new branches or standing pat with what you’ve got?” I was trying to get a sense of the mood at Glacier.

“Anything unusual in the third quarter?” I continued. “You made thirty-eight cents, I see.” It’s best to pepper these inquiries with bits of information, so that your source thinks you’ve done your homework. 

The mood at Glacier Bancorp was upbeat. Non-performing loans were almost nonexistent. In all of 1991, this bancorp had had to write off only $16,000 in bad loans. It had raised its dividend for the 15th year in a row. It had just bought out two other thrifts with wonderful names: the First National Banks of Whitefish and Eureka, respectively

This is how many of the stronger S&Ls are going to speed up growth in the next few years. They are acquiring the valuable deposits of troubled and defunct S&Ls. Glacier can fold the First National of Whitefish into its own system and make more loans with the additional Whitefish deposits. It can also do more administrative cost-cutting, since two S&Ls together can live more cheaply than one. 

“You’re building up a nice asset here,” I said, introducing the Whitefish subject. “I’m sure it’s a good move, accountingwise.” My only worry was that Glacier may have overpaid for its acquisition, a topic I approached obliquely. “I assume you had to pay way over book value for this,” I said, inviting Glacier’s president to admit the worst. But no, Glacier hadn’t overpaid.

We talked about Glacier’s 9.2 percent of commercial loans, the sole troubling statistic I’d gleaned from The Thrift Digest. If this had been a New England thrift, that high number would have scared me away, but Montana wasn’t Massachusetts. The Glacier president assured me that his S&L wasn’t loaning money to developers of empty office towers or unsalable vacation condos. Glacier’s commercial loans were mostly in multifamily housing, which was in great demand. Montana’s population was growing. Every year, thousands of escapees from California smog and taxes were taking up residence in the Big Sky, small government state.

SOVEREIGN BANCORP 

In the November 25, 1991, issue of Barron’s, I came across an article entitled “Hometown Lender to the Well-Heeled.” It described how Sovereign Bancorp serves a wealthy element in southeastern Pennsylvania from its headquarters in Reading. I liked the part about how a bell goes off in a Sovereign branch every time a mortgage loan is approved.

This was not the only time in my career I was introduced to a stock by a weekly magazine. I checked the annual and the quarterlies. In every important category, Sovereign got good marks. Nonperforming loans were 1 percent of assets. Commercial and construction lending was 4 percent. Sovereign had set aside sufficient reserves to cover 100 percent of its nonperformers.

Sovereign had acquired two New Jersey thrifts from the Resolution Trust Corporation, which boosted its deposits and eventually would boost its earnings. To review some of the details, I called Jay Sidhu, Sovereign’s Indian-born president. We chatted about Bombay and Madras, which I’d visited the year before on a charity trip.

When we got around to serious subjects, Mr. Sidhu said that management was determined to “grow” the business by at least 12 percent a year. Meanwhile, based on the latest analysts’ estimates for 1992, the stock was selling at a p/e ratio of 8. 

The only negative detail was that Sovereign had sold an additional 2.5 million shares in 1991. We’ve already discussed how it’s usually a good thing when a company buys back its shares, as long as it can afford to do so. Conversely, it’s a bad thing when a company increases the number of shares. This has the same result as a government printing more money: it cheapens the currency.

At least Sovereign wasn’t squandering the proceeds from its stock sale. It was using the proceeds to buy more troubled thrifts from the Resolution Trust.

Mr. Sidhu’s model for success, I was pleased to discover, was Golden West. Basically, he wanted to copy the penurious Sandlers by increasing loan originations and cutting expenses. With the payroll that Sovereign inherited from its recent acquisitions, the overhead was 2.25 percent, much higher than Golden West’s 1 percent, but Mr. Sidhu seemed devoted to bringing that down. The fact that he owned 4 percent of the stock gave him a considerable incentive to carry out this plan.

Instead of holding on to the mortgages as many thrifts do, Sovereign had decided to specialize in making loans and then selling them to packagers such as Fannie Mae or Freddie Mac. This strategy enabled Sovereign to get its money back quickly and plow it into new mortgages, profiting from the points and other upfront fees. The risk of owning the mortgages was transferred to others.

Even so, Sovereign was being very conservative in the kinds of loans it would approve. It was devoted to residential mortgages. It hadn’t made a single commercial loan since 1989. Its average residential loan didn’t exceed 69 percent of the value of the property on which the loan was made. The few bad loans were thoroughly investigated so that Sovereign could learn who or what went wrong and not repeat its mistakes.

As often happens in my conversations with companies, I learned something new from Sidhu. He described a sneaky method by which unscrupulous banks and S&Ls camouflage their problem loans. If a developer, say, asks to borrow $1 million for a commercial project, the bank offers him $1.2 million on the basis of an inflated appraisal. The extra $200,000 is held in reserve by the bank. If the developer defaults on the loan, the bank can use this extra money to cover the developer’s payments. That way, what has turned into a bad loan can still be carried on the books as a good loan—at least temporarily.

I don’t know how widespread this practice has become, but if Sidhu is right, it’s another reason to avoid investing in banks and S&Ls with large portfolios of commercial real estate

Why thrift conversions are such good bargains

Imagine buying a house and then discovering that the former owners have cashed your check for the down payment and left the money in an envelope in a kitchen drawer, along with a note that reads: “Keep this, it belonged to you in the first place.” You’ve got the house and it hasn’t cost you a thing. 

This is the sort of pleasant surprise that awaits investors who buy shares in any S&L that goes public for the first time. And since 1,178 S&Ls have yet to take this step, there will be many more chances for investors to be surprised.

I learned about the hidden cash-in-the-drawer rebate early in my career at Magellan. This explains why I bought shares in almost every S&L and mutual savings bank (another name for the same sort of institution) that appeared on my Quotron.

Traditionally, the local S&L or mutual savings bank has no shareholders. It is owned cooperatively by all the depositors, in the same way that rural electric utilities are organized as co-ops and owned by all the customers. The net worth of a mutual savings bank, which may have been built up over 100 years, belongs to everyone who has a savings account or a checking account in one of the branches. 

As long as the mutual form of ownership is maintained, the thousands of depositors get nothing for their stake in the enterprise. That and $1.50 will get them a glass of mineral water

When the mutual savings bank comes to Wall Street and sells stock in a public offering, a fascinating thing happens. First of all, the S&L directors who put the deal together and the buyers of the stock are on the same side of the table. The directors themselves will buy shares. You can find out how many in the offering circular that accompanies the deal. 

How do directors price a stock that they themselves are going to buy? Low. 

Depositors as well as directors will be given the opportunity to buy shares at the initial offering price. The interesting thing about this is that every dollar that’s raised in the offering, minus the underwriting fees, will end up back in the S&L’s vault. 

This is not what happens when other kinds of companies go public. In those cases, a sizable chunk of the money is carted away by the founders and original shareholders, who then become millionaires and buy palazzi in Italy or castles in Spain. But in this case, since the mutual savings bank is owned by the depositors, it would be inconvenient to divvy up the proceeds from a stock sale to thousands of sellers who also happen to be buyers. Instead, the money is returned to the institution, in total, to become part of the S&L’s equity. 

Say your local thrift had $10 million in book value before it went public. Then it sold $10 million worth of stock in the offering—1 million shares at $10 apiece. When this $10 million from the stock sale returns to the vault, the book value of this company has just doubled. A company with a $20 book value is now selling for $10 a share.

This doesn’t guarantee that what you’re getting for free will necessarily turn out to be a good thing. You could be getting a Jimmy Stewart S&L, or it could be a lemon S&L with inept management that’s losing money and eventually will lose all its equity and go bankrupt. Even in this can’t-lose situation, you ought to investigate the S&L before you invest in it.

The next time you pass a mutual savings bank or an S&L that’s still cooperatively owned, think about stopping in and establishing an account. That way, you’ll be guaranteed a chance to buy shares at the initial offering price. Of course, you can always wait until after the offering to buy your shares on the open market, and you’ll still be getting a bargain. 

But don’t wait too long. Wall Street seems to be catching on to the cash-in-thedrawer trick, and the increase in stock prices of mutual savings banks and savings and loans that have converted to public ownership since 1991 is nothing short of remarkable. It’s been a bonanza almost anywhere you look, from one end of the country to the other.

In 1991, 16 mutual thrifts and savings banks came public. Two were taken over at more than four times the offering price, and of the remaining 14, the worst is up 87 percent in value. All the rest have doubled or better, and there are four triples, one 7-bagger, and one 10-bagger. Imagine making 10 times your money in 32 months by investing in Magna Bancorp, Inc., of Hattiesburg, Mississippi. 

In 1992, another 42 mutual thrifts came public. The only loser in this group has been First FS&LA of San Bernardino, and it’s down a modest 7.5 percent. All the rest have advanced—38 of them by 50 percent or more, and 23 by 100 percent or more. These gains have come in 20 months! 

Table 13-1. MUTUAL THRIFT AND SAVINGS BANK IPOs COMPLETED IN 1991†

Table 13-2. THE 10 BEST AND 10 WORST RESULTS: MUTUAL THRIFT AND SAVINGS BANK IPOs COMPLETED IN 1992 

Table 13-3. THE 10 BEST AND 10 WORST PERFORMING MUTUAL THRIFT AND SAVINGS BANK IPOs COMPLETED IN 1993 THROUGH 9/30/93

There are two quadruples in the group—Mutual Savings Bank of Bay City, Michigan, and United Postal Bancorp in St. Louis. A portfolio of the five top performers taken together has produced a 285 percent return. Even a person who was unlucky enough to have chosen the five worst-performing thrifts that came public in 1992 has made 31 percent on his money through September 1993. Investing in the five worst has beaten the S&P 500 and most of the equity mutual funds. 

Through the first nine months of 1993, another 34 mutual thrifts have come public, and in this shorter period the worst is up 5 percent, 26 are up 30 percent or better, 20 are up 40 percent or better, and 9 are up 50 percent or better. (All the above numbers were provided by the skillful crunchers at SNL Securities.) 

From Asheboro, North Carolina, to Ipswich, Massachusetts, on the East Coast; from Pasadena, California, to Everett, Washington, on the West; from Stillwater, Oklahoma, to Kankakee, Illinois, to Rosenberg, Texas, in the middle, neighborhood S&Ls have been the best investments that hundreds of thousands of people have ever made. This is the ultimate example of how individual investors can succeed by ignoring companies that are widely held by institutions and by investigating what’s close to home. What could be closer to home than the local thrift where you keep your safety deposit box and your checking account? 

An account in any one of these thrifts or savings banks entitles you to participate in the IPO if and when it happens, but you certainly aren’t required to do so. You can go to the meeting where the deal is explained to potential shareholders, see whether the insiders are buying the shares, read the prospectus to find out the book value, the p/e ratio, what the earnings are, the percentage of nonperforming assets, the quality of the loan portfolio, etc., and thus get all the information you need to make an informed decision. It’s an opportunity to take a close look at a local company—and it’s free. If you don’t like the deal, the organization, or the management, you simply don’t invest.

There are still 1,372 mutual savings banks that have not yet come public. Check to see whether any of these are located in your area. By opening a savings account in any of them, you’ll have the right to participate in the IPO when it happens. Sit back and await developments. 


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I don’t have a vested interest in any company mentioned. Holdings are subject to change at any time.

The Latest Thoughts From American Technology Companies On AI (2025 Q2)

A collection of quotes on artificial intelligence, or AI, from the management teams of US-listed technology companies in the 2025 Q2 earnings season.

The way I see it, artificial intelligence (or AI), really leapt into the zeitgeist in late-2022 or early-2023 with the public introduction of DALL-E2 and ChatGPT. Both are provided by OpenAI and are software products that use AI to generate art and writing, respectively (and often at astounding quality). Since then, developments in AI have progressed at a breathtaking pace.

We’re thick in the action of the latest earnings season for the US stock market – for the second quarter of 2025 – and I thought it would be useful to collate some of the interesting commentary I’ve come across in earnings conference calls, from the leaders of technology companies that I follow or have a vested interest in, on the topic of AI and how the technology could impact their industry and the business world writ large. This is an ongoing series. For the older commentary:

With that, here are the latest commentary, in no particular order:

Airbnb (NASDAQ: ABNB)

Airbnb’s management sees AI as being a critical part of Airbnb’s long-term product vision; management thinks travel planning in the future cannot be done without AI

We couldn’t talk about long-term product vision without talking about AI…

…I think you can’t do travel planning without AI going forward.

Airbnb’s management thinks they have chosen the hardest part to start with AI in the travel industry, which is customer service; customer service is the hardest part because the stakes are high; management has built a custom AI agent for Airbnb based on 13 different models; the custom AI agent has been rolled out in the US in English and it has reduced the need for human contact by 15%; management will roll out the custom AI agent in more languages in 2025 H2; the custom AI agent will become more personalised and agentic in 2026

We’ve chosen a very specific way to approach AI. A lot of companies have chosen what I would say is the lower stakes part of travel, which is travel planning and inspiration. For AI, we actually start with the hardest problem, which is customer service. Customer service is the hardest problem because the stakes are high, you need to answer this quickly and the risk of hallucination is very, very high, and you cannot have a high hallucination rate. And when people are locked out, they want to cancel reservation, they need help, you need to be accurate. And so what we’ve done is we built a custom model or we’ve built a custom agent built on 13 different models that have been tuned from tens of thousands of conversations. 

We rolled this out throughout the United States in English. And this has reduced, as I mentioned in the opening remarks, 15% of people needing to contact a human agent when they interact instead with this AI agent. We’re going to now, over the course of this year, bring this to more languages.

And throughout next year, it’s going to become more personalized and more agentic. So what this means is that when you reach out to an agent, the AI agent, it will not only tell you how to cancel your reservation, it will know which reservation you want to cancel, it cancel it for you, and it can be agentic as in it can start to search and help you plan and book your next trip.

Airbnb’s management will introduce AI into travel search in 2026

Next year, we’re going to bring AI into travel search.

Airbnb’s management sees the company becoming an AI-first application over the next few years; management is seeing that in the 2-3 years since ChatGPT’s introduction, there have been no other top apps in app stores that can be considered as AI-native, Airbnb included; management thinks that in the next few years, the top apps in app stores will mostly be AI-native

Over the next couple of years, I think what you’re going to see is Airbnb becoming an AI-first application. And this leads to the bigger question around AI. Over the last almost 3 years since ChatGPT spun out, if you look at the top 50 apps in the App Store, almost none of them are AI apps. The #1 app in the App Store, I think, as we speak, is ChatGPT. And if you go through 2 through 50, maybe only 1 or 2 others are AI-native applications. So you’ve got basically AI apps and kind of non-AI native apps. And Airbnb would be a non-AI native application. Over the next couple of years, I believe that every one of those top 50 slots will be AI apps. either start-ups or incumbents that transform into being AI native apps. And I think at Airbnb, we are going through that process right now of transitioning from a pre-generative AI app to an AI native app. We’re starting to customer service. We’re bringing into travel planning. So it’s really setting the stage.

Airbnb’s management is open to the idea of opening Airbnb to 3rd-party AI agents, but it appears their preference is to be the leading destination for people to come and book travel

[Question] On the AI side, do you anticipate — there’s — it seems like there’s going to need to be a choice made whether to be open to agents and kind of agent agentic traffic and who will own that relationship versus being more of a closed platform. And given that you have much of your traffic today is direct and that you have a lot of exclusive supply, you probably have your choice in the matter.

[Answer] As far as whether or not we integrate with AI agents, I think that’s something that we’re certainly open to. Remember that to book an Airbnb, you need to have an account, you need to have a verified identity. Almost everyone who books uses our messaging platform. So I don’t think that we’re going to be the kind of thing where you just have an agent or operator book your Airbnb for you because we’re not a commodity. But I do think it could potentially be a very interesting lead generation for Airbnb. So I think it could be really interesting, but I don’t think it’s like a commodity like booking a flight.

Alphabet (NASDAQ: GOOG)

AI Mode for Search has launched in US and India and is going well; AI Overviews now has more than 2 billion monthly users; overall queries and commercial queries on Search continue to grow year-on-year, driven by AI features within Search; AI features within Search are leading users to search more, especially among younger users; AI Overviews are leading to 10% more queries globally, with the growth increasing over time; AI Overviews are now powered by Gemini 2.5, with the fastest Search response times; management is seeing strong growth in multimodal Search, especially with younger users; AI Mode now has more than 100 million monthly active users in the USA and India; management will soon introduce Deep Search into AI Mode; Search users in the USA can now access agentic AI-powered calling to local businesses; SearchLabs users can now try on clothes virtually and early results are promising, especially among Gen Z users, and management will soon roll out this feature to all US users; management does not manage Google Search based on paid clicks and CPC targets; paid clicks on Google Search was up 4% year-on-year in 2025 Q2; management continues to see monetisation of AI Overviews being similar to traditional Search

AI Mode has launched in the US and India and is going well, while AI Overviews now have over two billion monthly users across more than two hundred countries and territories and forty languages…

…Overall queries and commercial queries on Search continue to grow year over year, and our new AI experiences significantly contributed to this increase in usage. We are also seeing that our AI features cause users to search more as they learn that Search can meet more of their needs. That’s especially true for younger users…

…We know how popular AI Overviews are because they are now driving over ten percent more queries globally for the types of queries that show them, and this growth continues to increase over time. AI overviews are now powered by Gemini 2.5, delivering the fastest AI responses in the industry. We also saw strong growth in the use of multimodal search, particularly the combination of Lens or Circle to Search, together with AI overviews. This growth was most pronounced among younger users.We also saw strong growth in the use of multimodal search, particularly the combination of Lens or Circle to Search, together with AI overviews. This growth was most pronounced among younger users.

Our new end-to-end AI search experience, AI Mode, continues to receive very positive feedback, particularly for longer and more complex questions. It’s still rolling out but already has over one hundred million monthly active users in the US and India. We plan to keep enhancing the AI Mode experience for users by shipping great features fast. That includes our advanced research tool, Deep Search, and more personalized responses…

…Just last week, we brought a new agentic capability directly into Search for all US users with AI-powered calling to local businesses. Finally, shopping. In Q2, we introduced a virtual try-on experience for SearchLabs users in the US. Now people can try billions of clothing products on themselves virtually. Early results and engagement have been extremely positive, particularly with Gen Z users, and we’ll be bringing this functionality to all US users imminently…

…We actually don’t manage to pay clicks and CPC targets. Some of the product and policy changes we make actually drive better monetization at the expense of paid clicks. You will actually see in the 10-Q paid clicks were up 4% year on year, but a number of factors affect these metrics from quarter to quarter, such as a few examples, advertiser spending, product changes, policy changes, user engagement, and so on…

…You’re referring to the AI overview… When it comes specifically to the monetization of it, we talked about it before. We see monetization at approximately the same rate, which gives us actually a really strong base on which we can then innovate and drive actually more innovative and new and next-generation ad formats.

Alphabet’s management is using AI to improve Youtube Shorts’ content recommendation and dubbing and this helps to widen the audience-reach of creators; management is rolling out new AI tools for creators on Youtube Shorts; management is seeing the price and volume of advertising in Shorts increase, driven partly by AI-powered ad creative resizing tools, better advertising targeting, and higher viewer engagement

We now average over 200 million daily views on YouTube Shorts. AI is helping improve our recommendations and auto-dubbing, which translates to better returns for creators and brands by dramatically increasing the potential audiences they can reach. And today, we began rolling out a whole draft of new AI tools for creators on YouTube Shorts…

…We introduced Veo3, photo-to-video, and generative effects to Shorts, making content creation easier and offering unexplored avenues for creativity.

We’re seeing both the volume and the price of ads in Shorts increase, particularly in developed markets. The feed-based nature of the product allows for more ad opportunities on average, and this growth is further supported by ad formats native to Shorts, AI-powered ad creative resizing tools, improved ad targeting, and the rise in viewer engagement.

Google Cloud revenue run rate is now more than $50 billion; nearly all generative AI unicorns use Google Cloud, with some high-profile startups using TPUs specifically; Google Cloud saw strong customer demand, driven partly by its AI products; management has integrated AI agents into Google Cloud’s products and technology and traditional enterprises are using these agents; management has introduced an open-source AI agent development kit; the kit has 1 million downloads in less than 4 months; Google Cloud is now partnering with OpenAI; AI features have helped accelerate Google Cloud subscriptions

Cloud had another great quarter of strong growth in revenues, backlog, and profitability. Annual revenue run rate is now more than $50 billion…

…Nearly all Gen AI unicorns use Google Cloud, and it’s why a growing number, including leading AI research labs like SAFE Superintelligence and Physical Intelligence, use TPU specifically…

…Next, Google Cloud. We see strong customer demand driven by our product differentiation and our comprehensive AI product portfolio. Four stats show this. One, the number of deals over $250 million doubling year over year. Two, in the first half of 2025, we signed the same number of deals over $1 million that we did in all of 2024. Three, the number of new GCP customers increased by nearly 28% quarter over quarter. More than eighty-five thousand enterprises, including LVMH, Salesforce, and Singapore’s DBS Bank, now build with Gemini, driving a 35x growth in Gemini usage year over year…

…We’ve also integrated AI agents deeply into each of our cloud products. Wayfair is leveraging our databases integrated with AI to streamline data pipelines and deliver more personalized customer experiences. Mattel is leveraging our Gemini-powered data agents and BigQuery to review and act on product feedback more quickly. Target is using our Gemini-powered threat intelligence and security operations agents to improve cybersecurity. Capgemini is utilizing our AI software engineering agents to deliver higher quality software faster by automating tasks from code generation to testing. And BBVA says Gemini and Google Workspace are saving employees nearly three hours per week by automating repetitive tasks. It’s now rolling it out to one hundred thousand employees globally.

We are also focused on building a flourishing AI agent ecosystem. We introduced an open-source agent development kit, which now has over a million downloads in less than four months. We also introduced AgentSpace, an open and interoperable enterprise chat, search, and agent platform. Gordon Foodservice is bringing AgentSpace to its US employees, which is enabling better, more efficient decision-making. And over one million subscriptions have been booked for AgentSpace ahead of its general availability…

…On the second part with respect to OpenAI, we are very excited to be partnering with them on Google Cloud…

…On the first thing on subscriptions, you know, we’ve definitely, yeah. Google One has been an attractive value proposition powered by storage. But with now, our AI plans, including both Pro and Ultra, and particularly with the 2.5 series of models, they’ve definitely seen accelerated transactions.

Alphabet is expanding its Gemini 2.5 family of hybrid reasoning models; Gemini 2.5 models have industry-leading performance in nearly all major benchmarks; Alphabet recently debuted the extremely fast Flash Lite model; Gemini recently achieved a gold-medal-level performance in the International Math Olympiad; Alphabet has the best models today at every price point; 9 million developers have now built for Gemini; over 70 million videos have been generated with Veo3 since May 2025; the Gemini app has a new feature that turns photos into videos, and users love it; the photo-to-video feature on the Gemini app is now in Google Photos too; the number of tokens per month processed by Alphabet has doubled since May 2025 to 980 trillion; the Gemini app now has 450 million monthly active users (MAUs), and daily requests are up 50% from 2025 Q1; more than 50 million people used AI meeting notes in June 2025 alone in Google Meets; Google Workspace’s new video product, Google Vids, has reached nearly 1 million MAUs; AI Overviews are now powered by Gemini 2.5, with the fastest Search response times; Gemini usage in Google Cloud grew 35x year-on-year in 2025 Q2; Alphabet’s infrastructure provides the best performance and cost for both training and inference when the Gemini models are used

We continue to expand our Gemini 2.5 family of hybrid reasoning models, which provide industry-leading performance in nearly every major benchmark. In addition to improving our popular workhorse model, Flash, we debuted an extremely fast Flash Lite version. We achieved gold medal level performance in the International Math Olympiad using an advanced version of Gemini with DeepThink. We can’t wait to bring DeepThink to users soon. We have some of the best models available today at every price point. Our 2.5 models have been a catalyst for growth, and nine million developers have now built for Gemini.

I also want to mention Veo3, our state-of-the-art video generation model. It’s been a viral hit with people sharing clips created in the Gemini app and with our new AI filmmaking tool, Flow. Since May, over seventy million videos have been generated using Veo3, and we recently introduced a feature in the Gemini app to turn photos into videos, which people absolutely love. It’s also rolling out to Google Photos users starting today…

…At I/O in May, we announced that we processed four hundred and eighty trillion monthly tokens across our surfaces. Since then, we have doubled that number, now processing over nine hundred and eighty trillion monthly tokens—a remarkable increase.

The Gemini app now has more than four hundred and fifty million monthly active users, and we continue to see strong growth in engagement, with daily requests growing over fifty percent from Q1.

In June alone, over fifty million people used AI-powered meeting notes in Google Meet. And powered by Veo3, our new short video product in Workspace called Google Vids reached nearly one million monthly active users…

…AI overviews are now powered by Gemini 2.5, delivering the fastest AI responses in the industry…

…More than eighty-five thousand enterprises, including LVMH, Salesforce, and Singapore’s DBS Bank, now build with Gemini, driving a 35x growth in Gemini usage year over year. Our models are served on our AI infrastructure, which offers industry-leading performance and cost efficiency for both training and inference.

Waymo recently launched in Atlanta, doubled its Austin footprint, and expanded its Los Angeles and San Francisco Bay Area footprints by 50%; Waymo now has teen accounts in Phoenix for riders aged 14-17; Waymo has now autonomously driven more than 100 million miles on public roads

Last month, Waymo launched in Atlanta, more than doubled its Austin service territory, and expanded its Los Angeles and San Francisco Bay Area territories by approximately fifty percent. Waymo also launched teen accounts, starting with riders aged fourteen to seventeen in Phoenix…

…The Waymo driver has now autonomously driven over 100 million miles on public roads, and the team is testing across more than ten cities this year, including New York and Philadelphia.

Google Lens searches grew 70% year-on-year in 2025 Q2; most of Google Lens’ searches are incremental, and there’s healthy growth in shopping searches; Circle to Search is now on more than 300 million Android devices; gamers can now use Circle to Search while playing games

Google Lens searches are one of the fastest-growing query types on search and grew 70% since this time last year. The majority of Lens searches are incremental, and we’re seeing healthy growth in shopping queries using Lens. And you can obviously take this to the next level by moving from image to video-based capabilities like SearchLive.

Then there’s Circle to Search, which is now on over 300 million Android devices. We’ve been adding capabilities to help people explore complex topics and ask follow-up questions without switching apps. For example, gamers can now use Circle to Search while playing mobile games to see an AI Overview or answers.

Advertisers that use AI Max in Search campaigns typically see 14% more conversions; Alphabet’s latest Smart Bidding Exploration update allows advertisers to bid more often for less obvious but higher value queries; campaigns with Smart Bidding Exploration typically see 19% more conversions; Depop used DemandGen on Youtube Shorts to drive 80% brand lift and double its click-through rates; management has launched AssetStudio to help advertisers generate creatives; more than 2 million advertisers now use Alphabet’s AI-powered asset generation tools, up 50% from a year ago

Last quarter, we introduced AI Max in Search, a new suite of AI-powered features and existing search campaigns. Advertisers that activate AI Max in Search campaigns typically see 14% more conversions. On media buying, Smart Bidding Exploration, the biggest update to bidding strategy in a decade, brings better performance to advertisers by allowing them to bid on less obvious but potentially higher value queries more often. Campaigns using Smart Bidding Exploration see a 19% increase in conversions on average.

DemandGen continues to drive revenue growth and deliver measurable impact for our customers. As an example, Depop, Etsy’s resale clothing marketplace, used the Shorts-only DemandGen campaign to drive new customers to the site. Shorts drove 80% brand lift and double click-through rates versus benchmarks.

On creatives, we launched AssetStudio using our latest models to help businesses large and small generate creative assets. Small businesses benefit from top-quality assets and deployment scaling capabilities, but larger businesses can go faster from proof of concept to launch and resize at lower costs. Over two million advertisers now use Google’s AI-powered asset generation tools to run ads, a 50% increase on this time last year.

Google Cloud had 32% revenue growth in 2025 Q2 (was 28% in 2025 Q1) driven by growth in core GCP products and AI products; AI products revenue growth was at a much higher rate than Google Cloud’s overall revenue growth; Google Cloud operating margin was 20.7% (was 17.8% in 2025 Q1 and was 11.3% in 2024 Q2); even as Google Cloud’s capex ramps up, management continue to drive productivity and efficiency improvements; Google Cloud’s backlog was up 18% sequentially in 2025 Q2, and up 38% year-on-year, to $106 billion; Google Cloud still has more AI demand than capacity in 2025 Q2 (as it did in 2025 Q1)

Turning to the Google Cloud segment, which delivered very strong results this quarter. Revenues increased by 32% to $13.6 billion in the second quarter, reflecting growth in GCP across core and AI products at a rate that was much higher than cloud’s overall revenue growth, and growth in Google Workspace driven by an increase in average revenue per seat and the number of seats. Google Cloud operating income increased to $2.8 billion, and operating margin increased from 11.3% to 20.7%. 

The expansion in cloud operating margin was driven by strong revenue performance and continued efficiencies in our expense base, partially offset by higher technical infrastructure usage costs, which includes the associated depreciation. As we ramp our AI investments, we continue to focus on driving improvements in productivity and efficiency to offset growth in technical infrastructure-related expenses, particularly from higher depreciation.

Google Cloud backlog increased 18% sequentially in Q2 and 38% year over year, reaching $106 billion at the end of the quarter. This growth was driven by strong demand for our products and services from both new and existing customers…

…We have been working hard to increase capacity and have improved the pace of server deployment. We expect to remain in a tight demand-supply environment going into 2026.

Alphabet’s management thinks that AI agents are currently too slow, costly, and brittle, but Alphabet is making progress on those fronts; management thinks AI agents will be used more broadly in 2026; management has rolled out agent coding journeys for internal use and Alphabet’s software engineers are doing more agentic workflows in software engineering

The forward-looking trajectory, I think, will really unlock these agentic experiences. We see the potential. We’re able to do them, but they’re a bit slow and costly and take time and sometimes are brittle. But we’re making progress on all of that. And I think that’s what will really unlock. And I expect 2026 to be the year in which people kind of use agent experiences more broadly…

…We are now beginning to roll out agent coding journeys for our software engineers within the company. And it’s been exciting to see just over the last few months, particularly over the last few weeks, people are definitely doing more agentic workflows in software engineering as well internally.

Alphabet’s management is very excited about the potential of smart glasses as the next-generation device for AI experiences, but they think smartphones will still be central for a few more years at least

We are super excited about our investment in glasses, and found experiences have taken a dramatic step up compared to the last iteration. So I think it’ll be an exciting new emerging category. But I still expect phones to be at the center of the experience for the next two to three years at least.

Alphabet’s management sees some overlap in use cases between AI Mode and Gemini app, but there are also unique use cases to each product; for AI Mode, people are using it for searching, whereas in the Gemini app, people are using it for long conversations, sometimes in almost therapy-like sessions; management thinks of AI Overviews as more for information-retrieval and Gemini app as more of a personal assistant; management is open to the possibility of merging AI Overviews with the Gemini app in the future, but for now, they want to meet users where there are

On AI mode versus Gemini standalone app, broadly, there are some use cases where you can get a great experience in both places. But there are use cases that are very specific. I think where the queries are information-oriented, but people really wanted to rely on the information, but have the full power of AI. I think AI mode really shines in that. You can go there and you know it’s backed up. The Gemini models are using Search deeply as a tool. And so it’s on-ground and in that Search experience, and I think users are responding very positively to it. Whereas in the Gemini standalone app, you see everything from people can have a long conversation or chat just kind of pass time, in the Gemini app. You’ve seen early cases where people may get into it in a therapy-like experience…

…Search is more information-focused. And we think of the Gemini app as more your assistant, more personal, proactive, and powerful assistant for every aspect of your daily life. And so you can imagine wanting to call deeply or create a long video, etc. Like, you know, those things can be done by the Gemini app today better. Over time, like we’ve always done, we’ve gone through these evolutions before, like, as you point out. You know, we can understand user intent better and abstract some of the complexity for our users. At one point, people used to go to, you know, query separately for text differently from images, differently from videos, etc. And we kind of made it all seamless with universal search. So we have the experience of being able to bring together experiences in a way that makes sense for users. And do the heavy lifting for them. But I think, you know, when you’re in this early stage of new emerging paradigms, I think we want to make sure we can meet them where they are expecting today.

Amazon (NASDAQ: AMZN)

Amazon’s management has rolled out Deep Fleet, an AI that improves robot travel efficiency by 10%; Deep Fleet helps improve delivery times for customers while saving costs, and improves workplace safety for employees; management will be introducing a lot more in the area of robotics and generative AI in the coming years

We deployed our 1 millionth robot across our global fulfillment network and unveiled innovations in our last-mile innovation center, such as automated package sorting and a transformative technology that brings packages directly to employees in an ergonomic height. We rolled out Deep Fleet, our AI that improves robot travel efficiency by 10%. At our scale, it’s a big deal. Deep Fleet acts like a traffic management system to coordinate robots’ movements to find optimal paths and reduce bottlenecks. For customers, it means faster delivery times and lower costs. For our team members, our robots handle more of the physically demanding tasks, making our operations network even safer. This combination of robotics and generative AI is just getting started. And while we’ve made significant progress, it’s still early with respect to what will roll out in the next few years

AWS grew 17.5% year-on-year in 2025 Q2, and is now at a $123 billion annualised revenue run rate (was $117 billion in 2025 Q1); AWS continues to help organisations of all sizes transition to the cloud; AWS’s AI business continues to have a multi-billion annual revenue run rate and growth rate of triple-digits year-on-year; AWS’s AI business currently has more demand than supply; AWS has launched EC2 instances that are powered by NVIDIA’s latest chip architecture, the Grace Blackwell; AWS is starting to release powerful applications at the top layer of the AI stack; management still sees 85% of global IT spend being on-premises and that the spend will flip to the cloud over the next 10-15 years, with acceleration for the flip coming from companies’ excitement over AI; management is confident that AWS is well-positioned to capture the flip from on-premises to the cloud; AWS saw growth in both generative AI business and non-generative AI offerings in 2025 Q2; management will continue to invest more capital in compute capacity for AWS as they see an unusually large opportunity in generative AI; management thinks AWS is growing slower than Azure and GCP because AWS is much larger; the supply constraints AWS is facing are mostly in power, but also in chips and components; management thinks the supply constraint will get better each quarter, but will take a few quarters to fully resolve

In Q2, AWS grew 17.5% year-over-year and now has over $123 billion annualized revenue run rate. We continue to help organizations of all sizes accelerate their transition to the cloud, signing new agreements with companies, including PepsiCo, Airbnb, Peloton, NASDAQ, London Stock Exchange, Nissan Motor, GitLab, SAP, Warner Bros. Discovery, 12 Labs, FICO, Iberia Airlines, SK Telecom and NatWest. In the rapidly evolving world of generative AI, AWS continues to build a large, fast-growing triple-digit year-over-year percentage multibillion-dollar business with more demand than we have supplied for at the moment…

…We’ve also launched Amazon EC2 instances powered by NVIDIA Grace Blackwell Super chips, AWS’ most powerful NVIDIA GPU accelerated instance…

…You’re starting to see AWS release more powerful applications at the top layer of the AI stack…

…Remember that 85% to 90% of worldwide IT spend is still on-premises versus in the cloud. In the next 10 to 15 years, that equation is going to flip, further accelerated by companies’ excitement for leveraging AI. So AWS’s significantly broader functionality, stronger security and operational performance, a much deeper experience helping enterprises modernize their infrastructure bodes well for the AWS business moving forward…

…During the second quarter, we continue to see growth in both our generative AI and non-generative AI businesses as companies turn their attention to newer initiatives bring more workloads to the cloud, restart or accelerate existing migrations from on-premise to the cloud and tap into the power of generative AI…

…We will continue to invest more capital in chips, data centers and power to pursue this unusually large opportunity that we have in generative AI…

…[Question] On AWS, we’re seeing significantly faster cloud growth among the #2 and #3 players in the space. I totally appreciate that AWS is coming off of a bigger base. But beyond that, do you think the output gap is due more to customer demand or infrastructure supply for both?

[Answer] Year-over-year percentages and growth rates are always a function of the base in which you operate. And we have a meaningfully larger business in the AWS segment than others. I think the second player is about 65% of the size of AWS. And we — when we look at the results over the last number of quarters, there are sometimes where — as far as we can tell, we’re growing faster than others and sometimes others are growing faster than us. But it’s still like if you look at second place player you’re talking about, it’s a — it’s still a pretty significant segment market segment leadership position that we have…

…Some of the constraints and they kind of exist in multiple places, the single biggest constraint power. But you also see constraints off and on with chips and then some of the components that — once you have the chips to actually make the servers, the sometimes you have new generations of chips that are a little bit later than they’re supposed to be and sometimes you get the chips and the yield you get in making servers isn’t what you expect when you get to ramp…

…I don’t believe that we will have fully resolved the amount of capacity we need for the amount of demand that we have in a couple of quarters. I think it will take several quarters. But I do expect that it’s going to get better each quarter, and I’m optimistic about that.

AWS’s in-house AI chip, Trainium 2, is landing capacity in larger quantities; Trainium 2 is the backbone for Anthropic’s newest generation Claude models and other Amazon offerings such as Amazon Bedrock; management thinks the real costs for AI in the future will be for inference, which will take up 80%-90% of AI costs at scale, and Trainium 2 has 30%-40% better price performance than GPUs for inference; management is already working on Trainium 3; management thinks a lot of AI compute and inference will ultimately run on Trainium 2, using the historical analogy of developments in CPUs, where customers want better price performance than Intel’s leading x86 CPUs and where AWS met the demand through its Graviton chips; management thinks that price performance is going to matter to companies as they scale their AI applications

 Our custom AI chip, Trainium2 is landing capacity in larger quantities and has impressively emerged as the backbone for Anthropic’s newest generation Claude models and many of our most essential offerings like Amazon Bedrock…

…If you look at where the real costs are, they’re going to ultimately be an inference today, so much of the cost in training because customers are really training their models and trying to figure out to get the applications into production. But at scale, 80% to 90% of the cost will be an inference because you only train periodically, but you’re spinning out predictions and inferences all the time. And so what they’re going to care a lot about is they’re going to care about the compute and the hardware they’re using. And we have a very deep partnership with NVIDIA and will for as long as I can foresee, but we saw this movie in the CPU space with Intel, where customers are anchoring for better price performance. And so we built just like in the CPU space, where we built our own custom silicon and building Graviton which is about 40% more price performance than the other leading x86 processors.

We’ve done the same thing on the custom silicon side in AI with Trainium and our second version of Trainium2 is really — it’s become the backbone of Anthropic’s next Claude models they’re training on top of, and it’s become the backbone of Bedrock and the inference that we do. So I think a lot of the inference, it’s about 30% and 40% better price performance than the other GPU providers out there right now, and we’re already working on our third version of Trainium as well. So I think a lot of the compute and the inference is going to ultimately be run on top of Trainium2…

…Price performance is going to matter to people as they get to scale. 

Amazon Bedrock is AWS’s fully-managed service for companies to leverage frontier models to build generative AI apps; Bedrock recently added Anthropic’s Claude 4 and it is the fastest-growing model ever; Amazon’s own frontier model, Amazon Nova, is the 2nd-most popular foundation model in Bedrock

In Bedrock, we’ve recently added Anthropic’s Claude 4 and is the fastest-growing model ever in Bedrock. We’ve also continued to see strong adoption of Amazon Nova, our own Frontier model, and it’s now the second most popular foundation model in Bedrock.

Amazon’s management is seeing that AWS customers are excited about AI agents, but lack the tools to build them; AWS released Strands, an open-source software to build AI agents; Strands already has 2,500 stars on GitHub and 300,000 downloads on PyPI; management is seeing that AWS customers are struggling to deploy AI agents securely in a scaled way and management recently released the Agent Core feature to solve the problem; management is seeing excitement from customers about Agent Core; AWS Transform is an AI agent that reduces mainframe modernization time lines from years to months; management recently released Kiro, an agentic integrated development environment coding agent; several hundred thousand developers are already using Kiro in the first couple of weeks; Kiro allows developers to do vibe coding but makes it much easier to go from prototyping to production; Kiro has event-driven hooks that help developers catch things that are easy to miss; it’s early days for Kiro, but management thinks there’s a chance for Kiro to transform how developers build software

As people have become excited about building agents, they’re realizing they lack the tools to build them. In May, we released Strands, an open-source way to more easily build agents, has taken off with a wide range of customers with already 2,500 stars on GitHub and over 300,000 downloads on PyPI.  Customers are also struggling with deploying agents into production in a secure and scalable way. It’s holding up enterprises scaling agents. To help solve that problem, Bedrock just released Agent Core. Agent Core is a set of building blocks that gives customers the industry’s first secure serverless run time to provide both synchronous and asynchronous execution, aging identity and boundaries, a memory service, a gateway to translate services to MCP compatible interfaces, built-in code execution and web browser tools, and an observability service. Customers are excited about Agent Core, and it frees them up to start deploying agents more expansively…

…AWS Transform as an AWS agent that dramatically reduces mainframe modernization time lines from years to months completes VMware TC2 conversions up to 80x faster. It makes it simple to move from .NET windows to .NET Linux implementations, reducing licensing costs for .NET applications by up to 40%. We’ve also just released Kiro, our new Agentic integrated development environment coding agent. There’s a lot of buzz around Kiro with several hundred thousand developers using and requesting access in the first couple of weeks, 100,000 used in the first 5 days of the preview. What struck a cord for developers is that Kiro allows them to do Vibe coding where developers use natural language to chat with a coding agent to build code. But unlike other coding agents, where developers don’t really have any structure to build on top of, Kiro allows developers to use natural language to build spec and then automatically updates that spec as they continue to vibe code or interact with Kiro. This makes it much easier to go from prototyping to production. Customers also like Kiro’s event-driven hooks that act like an experienced developer catching things developers might miss. When developers save a React component, hooks update that test file. When they modify API endpoints, Hooks refresh readme files. When they’re ready to commit security hook scan for leak credentials. It’s still very early for Kiro, but it seems clear we’re on to something customers love and Kiro has a chance to transform how developers build software.

Amazon’s management has seen very positive feedback in the early rollout of Alexa Plus, Amazon’s generative-AI-powered assistant, to millions of users in the US; management thinks the current Alexa Plus experience is so much better than the prior experience; Alexa Plus can take actions for users; Alexa Plus will be rolled out broadly in the US in the coming months, and internationally in the later part of 2025; usage of Alexa Plus is much more expansive than before; management thinks Alexa Plus’s economic opportunity could come in three ways, (1) driving more shopping on Amazon, (2) a surface for advertising, and (3) subscriptions

We’re excited about our progress with Alexa Plus, our next-generation assistant powered by generative AI. We’ve been rolling out early access to U.S. customers to start millions of customers have access now. We’re seeing very positive feedback, and we’ll continue to iterate on the experience…

…The Alexa Plus experience is so much better than I think our prior Alexa experience. She’s much more intelligent than her prior self. She’s much more capable and I would say unlike the other chat bots that are out there today who are good at answering questions, but really can’t take any action for you. Alexa Plus can take a lot of action for you, which is very compelling. So I can ask Alexa to play music for me or play video for me to move my music from one device to another or if I’m listening to a song, that’s on — that’s in a movie, I can ask Alexa Plus to actually put that movie scene on — of the song I’m playing, and it will put it on my Prime video on Fire TV or if I have guests coming over. I can say, Alexa draw the curtains, put the light on the porch and the driveway, increase the temperature by 5 degrees and put on music that would be great for a dinner party. And she does all that just through using natural language…

…We’ve been rolling out Alexa Plus starting in the U.S. It’s with millions of customers now. The rest in the U.S. coming in the next couple of months and it’s starting the international rollout more broadly later in the year…

…The usage is much more expansive than what they were using before and the number of calls they’re making is meaningfully higher…

…if you build the world’s best personal assistant, that has a lot of utility for customers, and therefore, it gets used a lot. So it means everything from people are excited about the devices that they can buy from us that has Alexa Plus enabled in it. People do a lot of shopping and it’s really — it’s a delightful shopping experience that will keep getting better. I think over time, there will be opportunities as people are engaging more multiturn conversations to have advertising play a role to help people find discovery and also as a lever to drive revenue. And I think over time, you could also imagine, as we keep adding functionality that there could be some sort of subscription element beyond what there is today. Today, Prime members get Alexa Plus for free and non-Prime members pay $9.99 a month for Alexa Plus. So I think it’s very — it’s still very early days, but we’re very encouraged by the experience we’re providing and you can bet we’re going to be iterating on it constantly.

AWS’s backlog is $195 billion in 2025 Q2, up 25% year-on-year (was $189 billion in 2025 Q1, up 20% year-on-year)

[Question] I’ll stick with AWS to start with. Could you just disclose the backlog number?

[Answer] I’ll just start off to give you the backlog figures. So at the end of the quarter, at June 30, that was $195 billion, so that’s up about 25% year-over-year.

Amazon’s management thinks the AI space is still very early and is currently very top-heavy, with a small number of very large frontier models being trained with very large amounts of compute, and with a small number of very large-scale AI applications, with chatbots and coding agents being the largest categories and ChatGPT being a standout by far; some of the training and the large-scale AI applications are being served by AWS; there is a long-tail of small AI applications that are in pilot mode or being developed; there are a very significant number of enterprises and startups building AI applications on AWS

I think it is so early right now in AI. If you look at what’s really happening in the space, you have — it’s very top heavy. So you have a small number of very large frontier models that are being trained that spend a lot on computing, a couple of which are being trained on top of AWS and others are being trained elsewhere. And then you also have, I would say, a relatively small number of very large-scale generative AI applications. The one category would be chatbots with the largest by a fair bit being ChatGPT, but the other category being really, I’ll call it, coding agents. So these are companies like Cursor, Versall, Lovable and some of the companies like that. Again, several of which run significant chunks on top of AWS…

…You’ve got a very large number of generative AI applications that are in pilot mode — or they’re in pilots or that are being developed as we speak and a very substantial number of agents that also people are starting to try to build and figure out how to get into production in a broad way, but they’re all — they’re quite early. And many of them that are out there are they’re significant, but they’re just smaller in terms of usage relative to some of those top heavy applications…

…We have a very significant number of enterprises and startups who are running applications on top of AWS’ AI services.

Amazon’s management thinks that companies that are developing AI applications are currently not paying close attention to where their AI applications are operating relative to the locations of the rest of their data and infrastructure; management thinks that companies will eventually want to run their AI applications close to where their data is, and this is a strength for AWS because so many applications and data are on AWS than anywhere else

Because we’re at a stage right now where so much of the activity is training and figuring out how to get your gender of AI applications into production. People aren’t paying as close attention as they will and making sure that those generative AI applications are operating where the rest of their data and infrastructure. Remember, a lot of general AI, inference is just going to be another building block like compute, storage and database. And so people are going to actually want to run those applications close to where the other applications are running, where their data is. There’s just so many more applications and data running in AWS than anywhere else. And I’m very optimistic about as we get to a bigger scale what’s going to happen to AWS on the AI side.

Amazon’s management thinks AI is the biggest technology transformation of our lifetime; management sees AI impacting every single area within Amazon, and they want to embrace the change

I think that AI is the biggest technology transformation for a lifetime…

…It’s also going to change very substantially the way we work. And if you think about it, the way that we do coding, the way that we do analytics, the way that we do research, the way that we do finance and measure — I mean, really, the way we do business process automation, the way we do customer service. Every single area that I can think of in the way we work is likely going to be impacted in some meaningful way by AI. And I think when you have a big shift like that, you have 2 macro choices. You can either decide that you’re going to embrace it. and you’re going to help shape it and you’re going to figure out how to build the right tools to allow you to take advantage of the technology or you can wish it away and have it shape you. And the posting that you’re referencing, Ron, that I made was just really being clear with the team that we’re going to pursue that former approach. We are going to embrace it. We’re going to try and shape it.

Apple (NASDAQ: AAPL)

Apple’s management recently announced new AI capabilities, such as live translation and Workoutbuddy; management opened up access to Apple’s on-device foundation models; management sees AI as a profound technology and is embedding it across Apple’s devices and platforms; management is significantly increasing Apple’s AI investments; management is integrating AI across Apple’s platforms, and have released 20 Apple Intelligence features; management expects to release a personalised Siri in 2026; management reiterated their expectation to release a personalised Siri in 2026

And we were excited to share some updates across our AI work. We announced even more capabilities coming later this year, including live translation and Workout Buddy. In addition to those new features, we announced new support for a number of languages, and we opened up access to the on-device foundation models at the core of Apple Intelligence…

…We see AI as one of the most profound technologies of our lifetime. We are embedding it across our devices and platforms and across the company. We are also significantly growing our investments…

…With Apple Intelligence, we’re integrating AI features across our platforms in a way that is deeply personal, private and seamless, right where users need them. We’ve already released more than 20 Apple Intelligence features, including visual intelligence, cleanup and powerful writing tools. We’re making good progress on a more personalized Siri, and as we’ve said before, we expect to release these features next year…

…We’re making good progress on a more personalized Siri, and we do expect to release the features next year, as we had said earlier, our focus from an AI point of view is on putting AI features across the platform that are deeply personal, private and seamlessly integrated. 

Apple’s chips in Apple’s devices allow users to run AI models on-device; when greater AI capabilities than the on-device models can provide are needed, the requests are routed through Apple’s private cloud compute 

Apple silicon is at the heart of all of these experiences, enabling powerful Apple Intelligence features to run directly on device. For more advanced tasks, our servers, also powered by Apple silicon, deliver even greater capabilities while preserving user privacy through our private cloud compute architecture. We believe our platforms offer the best way for users to experience the full potential of generative AI. Thanks to the exceptional performance of our systems, our users are able to run generative AI models right on their Mac, iPad and iPhone.

Apple’s capex for FY2025 year-to-date (FY2025 9M0) is notably higher; the higher capex is because of AI investments, which includes Apple’s 1st-party data centers for private cloud compute; management expects Apple’s capex to grow substantially in the future because of AI-related investments

[Question] Just on the CapEx, it’s up notably year-to-date. Could you just comment on your capital spending plan this year and next and provide some qualitative color in terms of what’s driving that growth?

[Answer] It’s a combination of factors. I would say, a pretty significant driver as Tim talked about, is the fact we are increasing our investment significantly in AI. So that is certainly a component of it. As you know, we’ve been investing in private cloud compute, which is also in our first-party data centers. The other piece, as you know, is we do have a hybrid strategy where in cases we do use third parties to make capital investments, and we also invest in our own. So you are going to see an increase in CapEx…

…[Question] CapEx is clearly moving higher. I know you guys don’t guide specifically to that number. But just kind of qualitatively, should we — as you lean in more on AI, should we really start to see that CapEx, which is running close to about $4 billion annualized today, really start to move appreciably higher? 

[Answer] we are increasing our investment significantly in AI. You are going to continue to see our CapEx grow. It’s not going to be exponential growth, but it is going to grow substantially. And a lot of that’s a function of the investments we’re making in AI. As we mentioned, we also have other items that fall under that category, facilities and some of our retail store investments. But I would say a lot of the growth is really being driven by AI.

Arista Networks (NYSE: ANET)

Arista Networks’ management has even more conviction now with the AI and Cloud Titans opportunity and has raised company’s revenue guidance for 2025; management thinks it’s a once-in-a-lifetime opportunity with the AI and Cloud Titans; management’s goal of $750 million in back-end AI networking revenue in 2025 is well on track; back-end AI networking revenue is purely incremental revenue for Arista Networks; management expects total AI-related networking revenue to exceed $1.5 billion in 2025 and to grow for years; Arista Networks recently lost its fifth big AI customer, which was a sovereign AI customer, but management thinks the company will still be able to achieve $750 million in back-end AI networking revenue in 2025, and $1.5 billion in total AI-related networking revenue; management is seeing a lot of activity in its four big AI customers and has been surprised at the level of activity, albeit still small, in enterprises and neoclouds; management thinks the 25-30 enterprise and neocloud customers Arista Networks recently won will help the company reach its goal of $750 million in back-end AI networking revenue in 2025

Our conviction with AI and Cloud Titans and enterprise customers has only strengthened. We began the year with a pragmatic guide of 17% or $8.2 billion annual revenue. But as the year has progressed, we recognize the potential to build a truly transformational networking company, addressing a massive total available market. This feels to us like a unique once-in-a-lifetime opportunity. We, therefore, raised our 2025 annual growth to 25%, now targeting $8.75 billion in revenue, which is an incremental $550 million more due to our increased momentum that we are experiencing across AI, cloud and enterprise sectors…

…Our stated goal of $750 million back-end AI networking is well on track and gaining from nearly 0 revenue 3 years ago in 2022 to production deployments this year in 2025…

…The back-end AI is all incremental revenue and incremental market share to Arista…

…We do expect an aggregate AI networking revenue to be ahead of the $1.5 billion in 2025 and growing in many years to come…

…On AI, I don’t need to tell you that despite losing one of our key anchor customers, the fifth customer was a sovereign AI customer that’s pretty much out of these numbers. We were still able to, we believe, achieve $750 million in back-end targets revenue and exceed $1.5 billion for the year. Exact numbers, we’ll know when we finally ship. We can’t give you those specifics now. But despite losing one customer, we’re having a lot of activity in the four big ones. And it’s pleasantly a surprise to us to see the advent of enterprise and even some neo clouds. The numbers are small. It’s not as big as the large titans, but it’s all adding up…

…To make that number or actually to exceed that number, you may have noticed that I pointed out that we now have in an aggregate, I think last time we said 15 and now we’re saying 25 to 30 enterprise and Neocloud customers. So they’re not big individually, but together, they add up to contribute as well for the loss of the fifth customer and the slowness of the fourth.

Arista Networks’ management sees AI data centers as consisting of all 3 of scale-out front-end networks, scale-up back-end networks and scale-out back-end networks; management sees scale-up back-end networks being built today predominantly with NVLink, but they expect a move towards Ethernet or UALink in the coming years; management sees scale-out back-end networks rapidly migrating from Infiniband to Ethernet based on the Ultra Ethernet Consortium specification released in June 2025; management sees Arista’s portfolio of Etherlink and EOS products as important components fo scale-out front-end networks; management thinks Arista Networks’ Etherlink portfolio has the most comprehensive solution for scale-out back-end and scale-out front-end networking; management thinks Arista Networks is the best AI networking platform for all kinds of AI accelerators; scale-up networks are a new and unique requirement, and will be a new incremental market for Arista Networks; management is currently unsure how big the total addressable market (TAM) will be for the new incremental market in scale-up networks; management thinks Arista Networks has the premier scale-out platform

AI centers consist of both scale-out front-end and scale-up/scale-out combination for back-end networks. 

Scale-up back-end networks consist of high-bandwidth, low-latency interconnects that tightly link multiple accelerators within a single rack as a unified compute system with workload parallelism. Today, this is predominantly constructed with NVLink as a compute-attached I/O, but we do expect a move to open standards such as Ethernet or UALink in the next few years.

Scale-out back-end network is dedicated spines interconnecting XPUs across racks, engineered for high bandwidth and minimal latency, thereby resulting in efficient parallel processing of massive training models. Here, InfiniBand is rapidly migrating to Ethernet based on the Ultra Ethernet Consortium specification released in June of 2025.

Scale-out front-end connects the back-end clusters to external clouds, compute resources, storage, wide area networks and data center interconnect to handle data ingestion, orchestration for AI and cloud traffic in a leaf-spine network topology. Arista’s flagship Etherlink and EOS are key hallmarks of scale-out networking with a wide breadth and depth of network protocol support. Introduced in 2024, Arista’s Etherlink portfolio is now 20-plus products with the most comprehensive and complete solution in the industry, especially for scale-out back-end and scale-out front-end networking…

…What is crystal clear to us and our customers is that Arista continues to be the premier and preferred AI networking platform of choice for all flavors of AI accelerators…

…Scale-up is a new and unique requirement, and it particularly is going to come in as people start building more and more AI racks, right? So when you’re building an AI rack and you want to boost the ratings and performance of an individual rack or cluster and your XPU ratings gets bigger and bigger, you often need a very simple interconnect, right? This interconnect in the past has been PCIe Express, CXL and now you’re seeing a lot of NVIDIA NVLink where you can really collapse your system board and XPU socket into an I/O. It’s almost not a network, it’s an I/O. It’s a back-end to a back-end, if I can call it that, right? And so scale-up networks will be an incremental new market as Arista pursues it…

…[Question] You talked about Scale-Up Ethernet to be incremental to your TAM. Curious if you have any sense how big this TAM is in 3 years.

[Answer] I don’t know yet. In terms of port density, in terms of units, if I look at the ratio within a rack versus outside in units, it’s quite high, 8:1, 10:1. But in terms of dollars, I don’t think it’s nearly as much because the level of functionality required is much simpler. So how about we beg that question out for September when we’ll know more?…

…Arista is the premier scale-out spine platform. The 7800 spine, our AI spine is a really flagship franchise platform. It takes advantage of all of the virtual output queuing, the congestion control, the peripheral queuing, the buffering, et cetera, in a way that nobody else in the industry has been able to demonstrate. And oh, by the way, besides being a great AI spine, it’s also a great routing platform for the WAN.

Poor networks lead to inefficient usage of GPUs; good networking is critical when building GPU clusters because 30%-50% of processing time is spent on exchanging data over networks and GPUs

Poor networks and bottlenecks lead to idle cycles on GPUs, wasting both capital GPU costs and operational expenses such as power and cooling. With a 30% to 50% processing time spent in exchanging data over networks and GPU, the economic impact of building an efficient GPU cluster with good networking improves utilization, and this is super paramount.

Arista Networks’ management expects back-end and front-end networks in AI data centers to converge as LLMs (large language models) expand into distributed training and inference, making it increasingly difficult to differentiate between back-end and front-end networks 

As large language models continue to expand into distributed training and inference use cases, we expect to see the back-end and the front-end converge and call us more together. This will make it increasingly difficult to parse the back-end and the front-end precisely in the future.

Most AI accelerators today are NVIDIA GPUs, but Arista Networks is entering early pilots with alternate AI accelerators including those from hyperscalers, AMD, and startups

While majority today is NVIDIA GPUs, we are entering early pilots connecting with alternate AI accelerators, including start-up XPUs, the AMD MI series and in AI and Titan customers who are building their own XPUs.

Arista Networks’ management is seeing enterprises and neoclouds increasingly adopt AI; one of Arista Networks’ neocloud customers is a sovereign AI working with a non-NVIDIA cluster; Arista Networks’ neocloud customers almost always adopt the company’s products for both front-end and back-end deployments

As we continue to progress with our four top AI Titan customers, AI is also spreading its wings into the enterprise and Neocloud sectors, and we are winning approximately 25 to 30 customers to date…

…In fact, one of the Neoclouds is a sovereign AI, which is a non-NVIDIA cluster that they’re working with right now that may factor in 2026…

…In terms of Neoclouds, almost always, the Neocloud is a combination of back and front. It’s never one or just the other, but definitely, the Neoclouds also have a back-end component.

Arista Networks’ management sees the rise of AI agents straining LAN and WAN traffic patterns

The rise in Agentic AI ensures any-to-any conversations with bidirectional bandwidth utilization. Such AI agents are pushing the envelope of LAN and WAN traffic patterns in the enterprise.

Arista Networks’ management is seeing a more balanced deployment of both cloud and AI now as compared to 2-3 years ago when there was raging excitement over just AI

if you recall 2, 3 years ago, maybe it’s hard to remember all of that, I was actually very worried that the cloud spending had a little bit frozen, and all of the excitement and enthusiasm was going towards GPU and how big is your GPU cluster, that kind of thing. We now see it coming back and the pendulum swinging into a more balanced deployment of both cloud and AI.

Arista Networks’ management continues to see very different data-traffic patterns between traditional cloud and AI

As a result of all these AI deployments, as I’ve often said, the traffic patterns of cloud and AI are very different. The diversity of the flows, the distribution of the flows, the fidelity of the flows, the duration, the size and intensity 

Arista Networks is progressing well with its 4 major AI customers; 2 of the customers are quickly-approaching 100,000 GPUs; 1 customer may reach 100,000 GPUs soon; the last customer will take more time to reach 100,000 GPUs; management is no longer just thinking about the number of GPUs with the AI projects of the 4 major AI customers; management expects all 4 of the major AI customers to adopt Arista Networks’ products for back-end deployments in 2026

I think two of our customers have already approached or going to fast — quickly approach 100,000 GPUs. But I don’t think it’s any more about just how big we used to talk about 1 million GPUs and all that. Increasingly, what we are seeing is more and more distributed GPU clusters for training and inference. And so two customers have reached that goal. The third one might reach that goal. The fourth one that I said we just begin with is probably too early to reach that 100,000. That’s probably a goal for next year. So that’s the composition. Two are strong, one is medium and the other still does…

…I won’t measure it anymore just on number of GPUs. I think there’s a lot more to do with locality, distribution, radix and also choice of multi-tenants, optimizations, collective libraries, level of resilience, et cetera. So we’re seeing a lot more complexity run into this than straight number of GPUs…

…[Question] You noted you are seeing good activity with the top 4 hyperscalers. While you indicated that your back-end revenue this year will be primarily driven by two of them, would you expect that all four cloud providers would adopt Arista switches for back-end deployments in 2026?

[Answer] The short answer would be yes. We’ve got some work to do, but the answer is absolutely. All four of them — two of them already have large and the other two will be deployed in the back end. It will also fuel the front end.

ASML (NASDAQ: ASML)

ASML’s management still sees AI (artificial intelligence) as the key growth driver for ASML in 2025, but sees rising uncertainty for 2026, even though the company is preparing for growth

Artificial intelligence is currently the main driver for growth for both Logic and Memory. If we look at Logic, we expect Logic to grow compared to 2024 because our customers are adding capacity in the most advanced nodes. Memory remains very strong because there also our customers are investing in their latest HBM and DDR5 products…

…Going into 2026, there the fundamentals of our AI customers remain strong and we are still preparing for growth. However, as we discussed last time, the level of uncertainty is increasing, mostly due to macroeconomic and geopolitical consideration. And that includes, of course, tariffs…

…As we look ahead to 2026, we continue to see strong demand related to AI for both Logic and Memory, and we see the positive impact of a growing number of EUV layers. On the other hand, as we said before, customers are facing increasing uncertainties based on macroeconomic and geopolitical developments. Further, some customers are navigating specific challenges that might affect the timing of their capital expenditure. Against this backdrop, while we are still preparing for growth in 2026, we cannot confirm it at this stage.

ASML’s management is seeing more DRAM customers shifting towards EUV and having more EUV layers in the latest and future nodes, because of AI

Obviously AI is largely driving the latest nodes, both on Logic and on DRAM. And of course, that is a big driver for EUV. Because EUV is more and more significant on those leading nodes. For instance, if you look at DRAM, we do see that customers are more and more shifting towards EUV and have more and more layers on the latest nodes, but also on future nodes for DRAM. So that’s, of course, a positive for EUV…

…What is very positive about the last few months is we see basically this increased adoption of EUV happening, I think, especially with DRAM customer. The trend, I think, will be sustained. That’s what our customers tell us. So we see on the latest node quite a jump on EUV layer for some of the customer. And the DRAM road map, the technology road map is so complex that EUV more and more is seen basically as a way to simplify a bit the process flow and to get to the performance needed faster. So if we look at, I would say, the next 3, 4, 5 nodes, and that includes Four-Square by the way, we see a very positive trend with our DRAM customer. And I think we were foreseeing that last year, and we now have many confirmation points of that.

ASML’s management sees strong growth for the semiconductor market in the long-term, driven by AI, although there are some short-term uncertainties; management thinks the shift of ASML’s customers towards advanced Logic and Memory chips will drive demand for advanced lithography; management thinks ASML’s EUV roadmap will enable the company to convert more multi-patterning layers to single exposure in the next few years

I think long term, the semiconductor market remains very strong. And I think a lot of people say that AI is really a great opportunity. We have seen again the fundamentals around AI to be very, very strong. Now, of course, short term, Roger talked about it. Some uncertainty, there’s a lot happening, discussion around tariffs, export control, macroeconomic uncertainties…

…The shift of our customers towards more advanced Logic, advanced Memory will also drive the need for more advanced lithography. This will basically be a good thing for litho intensity. The progress we make on our EUV roadmap with Low NA, High NA, providing the right cost of technology, will continue to allow us basically to convert more multi-patterning layers into single exposure. And we will see that happening in the course of the next few years

Cloudflare (NYSE: NET)

A rapidly-growing AI company moved all of its inference workloads from a hyperscaler to Cloudflare’s platform, choosing Cloudflare as its only inference cloud platform

A rapidly growing AI company expanded their relationship with Cloudflare, signing a 1-year $15 million pool of funds contract for Workers AI. This is the third contract signed with this customer in the last year as they moved all of their inference workloads from a hyperscaler over to make Cloudflare their single inference cloud platform. The continued expansion with this customer demonstrates not only the tremendous value they realized from the Cloudflare platform, but also the truly unmatched scalability, efficiency and speed of Workers AI. Cloudflare is increasingly the platform the most innovative companies are choosing to power the future of AI.

A rapidly-growing AI company signed a 5-year deal with Cloudflare for a number of products that will help the AI company enhance its security posture at scale

A rapidly growing AI company signed a 5-year $4.6 million contract for AI Gateway, Magic Firewall, Magic Transit and application services. As a highly technical company, this customer turned to Cloudflare as a strategic partner to enable accelerated innovation, provide enhanced security, improve performance and offer unmatched scale with our globally distributed connectivity cloud. This contract is just the beginning with this customer. They’re already kicking the tires on our firewall for AI product.

Cloudflare’s management sees publishers as having 2 key business models from the traditional internet, namely, subscriptions and advertising; management is seeing the rise of AI leading to a dramatic decline in online traffic to publishers; it has become 10x harder to get traffic from Google over the past 10 years; pure AI companies can be up to 30x harder for publishers to get traffic from as compared to the Google of old; management thinks the AI-driven internet will kill the subscriptions and advertising business models of yore; management thinks Cloudflare is in a unique position to establish a new business model for the internet because 20% of internet traffic runs through Cloudflare and 80% of leading AI companies are familiar with or users of Cloudflare; Cloudflare has signed deals with many leading publishers to enable publishers to charge AI companies for content; the deals Cloudflare have signed are small but management sees them as highly strategic; management thinks the same rails Cloudflare has built to power payments from AI companies to publishers can also be used to power transactions between AI agents; management is very bullish on the opportunity to help publishers empower agentic transactions; management thinks it’s too early to tell exactly what kind of business models will emerge from an agentic internet; management has been surprised at the positive reaction from AI companies to Cloudflare’s new business to empower transactions between publishers and AI companies

Historically, publishers online have made money primarily in two ways: subscriptions or ads. In either case, the key was generating traffic. In the past, one of the most effective ways to do that was through search. Over the last 25 years, publishers allowed Google and other search engines to copy their content in exchange for sending them traffic. But recently, that traffic has been falling dramatically. Based on the data that Cloudflare has observed, it’s nearly 10x harder to get traffic from Google than it was just 10 years ago. What’s changed? The interface of the web is switching from search to AI. Even at Google, which has represented the dominant interface for discovering the web, most searches now include an AI overview, which Pew Research has found significantly decreases the likelihood of someone clicking on a link and reading original content. Pew’s data aligns exactly with what we’ve observed based on our customers’ traffic. It’s even worse with pure AI companies. Every AI company we’ve tracked is worse than the Google of old with some being as much as 30,000x harder to get traffic from. As the interface of the web switches from search to AI, it’s clear more people will read derivatives of content rather than the original content itself. That means the new AI-driven web will kill the old Webs business model.

Cloudflare is in a unique position to help. More than 20% of the web sits behind us today. But maybe as importantly, around 80% of the leading AI companies know and use us. So in Q2, we partnered with the who’s who of the publishing world from the Associated Press to Ziff Davis and nearly everyone else in between to help invent the new business model for content creators on an AI-driven web. The deals we are signing with these companies aren’t high dollars, but they are highly strategic. The response has been incredibly positive from publishers for sure, but also from the majority of AI companies who understand that original content is the fuel that powers their engines. When seismic shifts happen in ecosystems as important as the web, new business models inherently emerge. We believe we are uniquely positioned to power the business model of content creation in the coming AI-driven web, but the opportunity may actually be much larger than that.

The same rails that we are building to power payments from AI companies to publishers, we believe will be used to facilitate transactions between AI agents, whatever they happen to be doing for you online. The fact that we sit in front of so much of the web and that more than half of our dynamic traffic is already between APIs means that we are strategically positioned to deliver the agentic web of the future. For those of you who have been following us for a while, you know that we talk about our product areas in terms of acts. Act 1 are our reverse proxy products, WAF, DDoS mitigation, et cetera. Act 2 are our forward proxy products, Zero Trust, VPN, network firewall. Act 3 are our Workers developer tools. What we are doing to help publishers empower agentic transactions is a big enough deal to us that we’ve begun to refer to it internally as Act 4…

…[Question] I wanted to dig into like the business model for the Agentic Web. And maybe, Matthew, you could give us a little bit more color and visibility on what that means in reality. What are the business models that you’re looking to enable for your customers?

[Answer] I don’t think we know exactly the answer to that. And my hunch is that there will be a number of different models that emerge and over time, consolidate. The analogy I’ve been thinking about is risk of hubris. When Apple rolled out $0.99 a song, that was a key turning point in the music industry, but it wasn’t the ultimate model that we ended up with. We came closer to something that was $10 a month with Spotify. And so I think that this is going to go through a number of different stages and iterations. And you could imagine something that is a fraction of $0.01 per transaction. You could imagine different sites charging different things. You could imagine sites that charge agents more or sites that actually discount for agents that are there…

…I wasn’t surprised that publishers were excited about what we were doing. And we literally haven’t encountered a publisher that wasn’t 100% all in on what we were proposing. And it’s been amazing to build those relationships. I was surprised by the reaction from the AI companies. I thought that they would kick and scream quite a bit more than they did. And quite the opposite. I think they all understand fundamentally that content, original content, valuable content is the fuel that runs their engines.

Cloudflare’s management thinks it’s important that all AI companies should have a level playing field in being able to get content

The key point, though, and I think this is what is the most important work that we have to do. The key point is that there needs to be a level playing field. It can’t be that one company has a unique advantage in getting content where others don’t. And so what we are now really working on is making sure that as we figure out what the market looks like going forward for this, that it is a level playing field, that new start-ups have an opportunity to exist that just because you’re a legacy provider doesn’t give you some unique access to content that others don’t have, that there’s a way to make sure that if you’re small, you pay less and if you’re big, you pay more.

The large AI foundation model builders use Cloudflare in 2 important ways, namely, for security, and to run inference closer to the edge; Cloudflare is not the right platform for foundation model builders to run massive models at the edge, but it is a great platform to run smaller models; management is investing to improve Cloudflare’s ability to support larger and larger models

Our best estimate is that about 80% of the major AI companies are Cloudflare customers today. And they use us across a couple of different services, and I’ll highlight two. So the first is security. The challenge if you put up a foundational model is every time that somebody runs a request against that model, it has real cost to you and it’s measured in not fractions of pennies, but often in pennies. And so if somebody who can find a way to run requests against your model at a very high volume or in a way that you can’t control or in a way that is automated and not actually what your subscriber is doing or if they can find a way to do things like longer credit cards, the credits and the tokens on these AI models now act almost as a currency that allow people to take stolen credit cards and turn it into effectively cash. All of those are unique security threats that make Cloudflare just a great partner for those AI companies that we can sit in front of. That, I think, is where most of them start with us…

…Because of the fact that we have deployed GPUs across our entire network and made it so that we can do inference as close as possible to their users as we are all going from seeing these ChatGPT-like systems as miracles and starting to take them for granted, there’s a real need for them to get the best performance as possible. And one of the most effective ways of doing that is moving the inference closer to where the user is. At the same time, increasingly, as we see regulations spring up around the world, targeting AI companies, they need to keep the inference tasks as close to users as possible to meet those regulatory needs. And so Cloudflare Workers AI gives them the ability to run inference tasks as close as possible to users. We would not be today the right place for one of the really massive LLMs to run because those, in many cases, will require multiple different machines working in coordination. It is a more complicated task. But for smaller models, we’re finding that Cloudflare is the best place for anyone who’s building that to run that. And over time, we are investing in making our systems able to support larger and larger and larger models.

Coupang (NYSE: CPNG)

Coupang’s management is excited by the potential of automation and AI in helping Coupang improve its customer experience and operational capabilities; management is using AI for personalised customer recommendations, dynamic pricing, inventory forecasting, route optimization and more; management sees AI as a long-term enabler of both topline growth and margin expansion for Coupang; Coupang has started using AI for software development and in early results, more than 50% of new code is written by AI; management expects Coupang’s operations to be improved in the future partly through humanoid robots

We’re also excited by the potential of automation and AI to accelerate our efforts to innovate around the customer experience and drive operational excellence. As we invest further into these capabilities, we see significant opportunities to enhance service levels while simultaneously achieving meaningful cost savings…

…AI has been core to our operations and strategy for years. We’ve leveraged these technologies to improve nearly every aspect of our customer experience and operations from personalized recommendations, dynamic pricing, inventory forecasting, route optimization to name a few. Those applications and that integration has directly contributed to the results that you’ve seen over the last few quarters and years around customer engagement and improved operational efficiency.

Looking ahead, we see AI as a long-term enabler of both top line growth and margin expansion, especially with generative AI and large language models, our focus remains on practical high-impact applications, practical applications that scale with our core offerings and enable us to deliver meaningful gains in customer experience and productivity. One example where we’re seeing immediate impact is around software development, where in our early implementations, while still early, we’re seeing up to 50% of the new code written by AI. We also expect AI to have a transformative impact on our operations over time through enhanced automation and humanoid robotics, among other things.

Coupang has been building its own AI computing infrastructure for some time for its own internal needs; the investments Coupang has been making for computing infrastructure is still relatively small; management is currently running small-scale tests on providing 3rd-party enterprises with access to the AI computing infrastructure that Coupang has built for internal use 

 I think I should note that we’ve been developing our own AI computing infrastructure to service our internal needs for some time now. In addition to the capacity that we source from external providers, the bulk of the investment today, and it’s relatively small, is dedicated to building out that internal capability for higher performance and cost savings. We’re also exploring the potential to provide access to that technology and service that we’re developing internally to external enterprise customers as a test-and-learn initiative, and that’s being done on a very small scale.

Datadog (NASDAQ: DDOG)

Datadog’s management is seeing strong growth in Datadog’s AI-native cohort, with meaningful growth in number of AI-native customers, driven by rapid usage growth in their products; there was consistent and steady usage growth in the rest of Datadog’s business

Overall, we saw trends for usage growth from existing customers in Q2 that were higher than our expectations. We experienced strong growth in our AI native cohort. The number of AI native customers are growing meaningfully with us as they see rapid usage growth with their products. Meanwhile, we saw consistent and steady usage growth in the rest of the business.

Datadog’s management has a recent AI-powered innovation in security known as Bits AI Security Analyst; Datadog’s security products can cover new AI attack vectors across the application, model, and data layers

Our security products cover new AI attack vectors across the application, model and data layers. At the AI data layer, Sensitive Data Scanner can now prevent the leakage of sensitive data and training data as well as LLM prompts and responses. At the model layer, we help secure against supply chain attacks in open source models and prevent model hijacking attacks. At the application layer, we help prevent prompt injection attacks and data poisoning in run time.

Datadog’s management has launched fully autonomous AI agents for investing alerts and coordinating incident response, coding assistance, triaging SIEM signals; management has launched a Datadog MCP (model context protocol) server to allow 3rd-party AI agents to interface with Datadog’s platform; management thinks Datadog’s AI agents work really well; management is busy trying to ship the AI agents to as many customers as they can and the initial response to the AI agents has been pretty positive 

We launched fully autonomous AI agents, including Bits AI SRE Agent to investigate alerts and coordinate incident response, Bits AI Dev Agent, an AI-powered coding assistant to proactively fix production issues and Bits AI Security Analyst to triage Datadog Cloud SIEM signals. To further accelerate our users’ incident response, we announced AI Voice Agent for incident response, so users can quickly get up to speed and start taking action on their phones…

…We launched a Datadog MCP server to enable AI agents to access telemetry from Datadog and to act as a bridge between Datadog and MCP compatible AI agents like OpenAI Codex, Cursor and Claude Code by Anthropic. We work together with OpenAI to integrate our MCP server within the OpenAI Codex CLI, and the Datadog Cursor extension now gives developers access to Datadog tools and observability data directly within the Cursor IDE…

…Tthe AI’s actually works surprisingly well… Right now, we’re busy basically shipping it to as many customers as we can and enabling the customers with it, and that’s a big area of focus in the business as well… The initial response is very positive. We’ve had customers purchase it pretty quickly in their trials, and so we feel very good about it.

Datadog now has end-to-end AI and data observability capabilities, such as (1) GPU Monitoring for visibility into GPU fleets across, cloud, on-prem, and GPU-as-a-service platforms, (2) LLM Observability Experiments for understanding how changes to prompts, models or AI providers influence application outcomes, and (3) Agentic Flows Visualization to understand AI agents’ decision paths

We showcased our new end-to-end AI and data observability capabilities. Engineers and machine learning teams can use GPU Monitoring to gain visibility into GPU fleets across cloud, on-prem and GPU-as-a-service platforms such as CoreWeave and Lambda Labs. With AI Agent Console, enterprises can monitor the behavior and interactions of any AI agent used by their teams. We now offer LLM Observability Experiments to help understand how changes to prompts, models or AI providers influence application outcomes. We added a new Agentic Flows Visualization to LLM Observability to capture and understand the decision path of AI agent. And last but not least, and accelerated by our recent acquisitions of MetaPlan, Datadog now offers a complete approach to data observability across the entire data life cycle from iteration to transformation to downstream usage.

Datadog’s management continues to believe that digital transformation, cloud migration, and AI adoption are long-term growth drivers of Datadog’s business; management thinks AI is a tailwind for Datadog because increased cloud consumption drives more usage of Datadog; Datadog has hundreds of AI-native customers, including 8 of the top 10 leading AI companies; of Datadog’s AI-native customers, more than a dozen are spending over $1 million per year with Datadog while more than 80 are spending more than $100,000 per year; management continues to see rising customer interest for next-gen AI observability and analysis; 4,500 Datadog customers at the end of 2025 Q2 used 1 or more Datadog AI integrations (was 4,000 in 2025 Q1); management thinks next-gen AI introduces new complexity and new observability challenges; management is incorporating AI into the Datadog platform to deliver more value to customers; Datadog has a large volume of rich, clean, and detailed data; Datadog’s access to data has enabled management to build Toto, Datadog’s foundational model for time series forecasting which shows state-of-the-art performance on all benchmarks; management believes that the growth of Datadog’s AI-native customers is an indication of future opportunity when AI is adopted more broadly; management thinks time series forecasting, the domain of Toto, has very wide applicability, which is a great sign of things to come for Datadog’s efforts in AI

There is no change to our overall view that digital transformation and cloud migration are long-term secular growth drivers of our business. As we think about AI, we are incredibly excited about our opportunities.

First, AI is a tailwind for Datadog as increased cloud consumption drives more usage of our platform. Today, we see this primarily in our AI native group of customers who are monitoring their cloud-native applications with us. There are hundreds of customers in this group. They include more than a dozen that are spending over $1 million a year with us and more than 80 who are spending more than $100,000, and they include 8 of the top 10 leading AI companies…

…We continue to see rising customer interest for next-gen AI observability and analysis. Today, over 4,500 customers use one or more Datadog AI integrations.

Second, next-gen AI introduces new complexity and new observability challenges. Our AI observability products help our customers gain visibility and deploy with confidence across their entire AI stack, including GPU Monitoring, LLM Observability, AI Agent Observability and Data Observability…

…Third, we are incorporating AI into the Datadog platform to deliver more value to our customers. As I discussed earlier, we launched Bits AI SRE Agent, Dev Agent and Security Agent. We are seeing very good results with those with more improvements and new capabilities to come.

Finally, as a SaaS platform focused on our customers’ critical workflows, we have a large volume of rich clean and detailed data, which allows us to conduct groundbreaking research. A great example of that is our Toto, foundational model for time series forecasting, which shows state-of-the-art performance on all benchmarks, even going well beyond specialized observability use cases…

…We believe that the growth of this AI native customer group is an indication of the opportunity to come as AI is adopted more broadly and customers outside the AI native group begin to operate AI workloads in production…

…We got fantastic results in our first release, research output is really like a state-of-the-art model that beats every single other model in a category that has seen quite a bit of action over the years, time series forecasting is — has very wide applicability in a lot of different domains. So I think we — it shows that we can perform at the highest level there, and I think it’s a great sign of things to come in terms of AI automation and AI agents.

AI-native customers accounted for 11% of Datadog’s revenue in 2025 Q2 (was 8.5% in 2025 Q1); AI-native customers contributed 10 percentage points to Datadog’s year-on-year growth in 2025 Q2, compared to 2 percentage points in 2024 Q2; Datadog has revenue concentration in its cohort of AI-native customers, but even excluding its largest AI-native customer (which should be OpenAI), year-on-year revenue growth in 2025 Q2 was stable relative to 2025 Q1; management thinks AI-native customers will continue to optimise cloud and observability usage in the future; the margins on Datadog’s contracts with AI-native customers are the same as with non-AI native customers that operate with the same volume, as the margins are determined by volume; management is unable to tell when the optimisations by AI-native customers will happen, if they even do

We saw a continued rise in contribution from AI native customers in the quarter who represented about 11% of Q2 revenues, up from 8% of revenues in the last quarter and about 4% of revenues in the year ago quarter. The AI native customers contributed about 10 points of year-over-year revenue growth in Q2 versus about 6 points last quarter and about 2 points in the year ago quarter…

…We do see revenue concentration in this cohort in recent quarters. But if we look at our revenue without the largest customer in the AI native cohort, our year-over-year revenue growth in Q2 was stable relative to Q1. We remain mindful that we may see volatility in our revenue growth on the backdrop of long-term volume growth from this cohort as customers renew with us on different terms and as they may choose to optimize cloud and observability usage over time…

…This isn’t about the AI and margins, the AI cohort versus non-AI cohorts. We price based on volume and on term. So to the extent you would have an AI customer who’s doing much the same things as our other customers in the use of the product, has similar volumes and similar terms to the non-AI, it would be similar margins…

…[Question] There’s obviously been a lot of talk about AI natives around the business. I know you’ve talked about the potential for optimization for several quarters, but we continue to see really strong growth in that segment. So if you were to see optimization, when would you expect that to happen?

[Answer] If I knew when it was going to happen, I would tell you. The nature of our customers is they grow, they have their own businesses to run. They have their own constraints. We’re here to help them deliver their services, and that’s what we work on every single day. Now every now and then, there’s a renegotiation, a renewal on occasions for customers to figure out what they need to optimize and what they need to do for the future. But we never know whether it’s going to happen this quarter, next quarter, in three quarters next year, never.

Datadog’s management sees two layers to the AI opportunity, where the first layer is composed largely of AI inference and applications that are built on largely traditional compute, and where the second layer relates to a new opportunity for observability in understanding how non-deterministic code and AI-written code is working in production; management thinks the second layer largely consists of the AI-native companies today, but the rest of the market will be going there in the future

On the AI opportunity, so there’s really multiple layers to it. The first layer is largely what we see today, which is, companies that are running their inference stack and the application around it, in cloud environments. So that’s the case of the model makers or if you think of the companies that are doing coding agents, things like that. That is what we see today, and it looks a lot like normal compute. So you have normal machine CPUs, some GPUs, quite a few other components, databases, web servers, things like that. So that’s the bulk of what we see today. And there’s going to be more of it as the AI applications come into production. There are more specialized inference workloads and even training workloads in some situations that rely on instrumenting GPUs. And for that, we have a new product out there that does GPU monitoring that we announced at DASH. But all that I would call the infrastructure layer of AI.

Then on top of that, there’s new problems in terms of understanding what the applications themselves are doing and the applications are largely nondeterministic anymore. They either are run by a model that is nondeterministic by nature or they run in code that was not as carefully written as it used to be. It’s not completely written by humans, just largely written by AI agents, and as a result, you also need to spend a lot more time understanding how that code is working and that largely happens in production. So that’s a brand-new area of observability, which is how do you deal with applications that have not been completely defined in development and that have to be evaluated in production. And what we think is the whole market is going there, not just the AI natives. The AI natives are definitely doing that today, both applications are running on models and code that has been largely written by agents, but the rest of the market is going there, and the best proof point you see of that is the very, very broad adoption today, both of the API-gated AI models and of the coding agents, which you see in every single large enterprise today.

Datadog’s management is seeing lesser need to grow headcount in engineering because of the use of AI tools, but there’s still need to grow headcount in sales

[Question] Many CEOs are either holding headcount flat or down. We’ve seen Meta headcount down from 2 years ago, Microsoft headcount flat, others — Palantir saying they’re going to shrink headcount and 10x revenue. Do you believe you can become more efficient with fewer? Or do you think that, that model doesn’t apply that you’re seeing with other software companies?

[Answer] The spend is shifting a little bit on the engineering side. As I said, we compute — we consume more AI training inference, and so that’s definitely changing a bit of the balance between what you have humans do and what you offload to GPUs. That being said, we’re still completely constrained by the amount of product we can put out there. There’s a ton of opportunity in every single direction we look, whether that’s on the AI automation, whether it’s on the security side, whether that’s in the new areas, just better observability or experimentation that we’re going after, and so for us, this very strong ROI in the adds that we’re making at the moment.

Mastercard (NYSE: MA)

Mastercard’s management is seeing fraudsters use artificial intelligence to attempt mischief while Mastercard is also securing cybersecurity for its clients with artificial intelligence; Mastercard’s AI-powered Decision Intelligence Pro solution leverages data from across the internet to predict fraud; customers are happy to pay for Decision Intelligence Pro

On the cybersecurity side, the stakes are getting higher and higher. The fraudsters are using latest technology, using Artificial Intelligence, generative AI to power their solutions to break through on the fraud side, on the cybersecurity side, and we’re doing exactly the same. So I mentioned this in previous calls, Decision Intelligence Pro is leveraging data out of all sources of the Internet, putting it through a generative AI engine for us predicting frauds. Instead of preventing fraud, we’re going to predicting fraud, which is the latest stage of this. This kind of game, and this is a clear identifiable value for our customers that are very happy to pay for.

Mastercard closed the Recorded Future acquisition in 2024 Q4 (Recorded Future provides AI-powered solutions for real-time visibility into potential threats related to fraud); Recorded Future is the world’s largest threat intelligence company; Recorded Future has 1,900 customers in 75 countries, and its customers include Fortune 100 companies and governments; it’s still early days, but Mastercard is already putting out more products with Recorded Future; the combination of Recorded Future and Mastercard’s huge troves of data is the magic sauce; Recorded Future is identifying where the threat vectors are so that customers can be more targeted in their response, and this is a winning proposition for customers

On Recorded Future, if I can just remind everybody, thank you for the question, Tien-Tsin. So world’s largest threat intelligence company, 1,900 customers, 75 countries, so very significant. You see a lot of Fortune 100 companies in there as well as G20 governments…

…We’ve hit the ground running. It is still very early days, obviously, but we’re already putting out more products with them. Malware Intelligence is one that I called out in the last quarter around this. The beauty here is, they have a lot of data, which they get from all sources of the internet, as I mentioned earlier. At the same time, we have a lot of data. The combination of that is the magic sauce here…

…What Recorded Future, what Mastercard is now helping our customer with is identifying where the threat vectors actually are. So you can be much more targeted in your response. That is, first of all, more effective from reducing cybersecurity risk. At the same time, it’s more effective from a cost perspective. So that’s a really winning proposition.

MercadoLibre (NASDAQ: MELI)

MercadoLibre’s management has introduced an AI-powered search experience in e-commerce that includes infinite scroll and it has increased navigation time in key categories

At the same time, our new AI-powered search experience – with infinite scroll – is increasing navigation time in key categories where we expect these shipping enhancements to have the greatest impact.  

MercadoLibre’s product ads is performing well across the board for MercadoLibre on the back of improved UX and tools for sellers, including an AI-powered budget recommendation tool

Product ads is performing well across countries and sites and not only in Argentina, and this is on the back of improved UX and tools for sellers, such as a new question flow focused on benefits of advertising, smarter item selection, improved budget recommendation using AI and some of the things that I was mentioning before.

MercadoLibre’s management has integrated MercadoLibre’s AI platform, Verdi, into the CRM tool of the Acquiring business, leading to faster activation and higher TPV per new merchant; Verdi has also been used to support online payments merchants with their technical integrations with Mercado Pago and to assist instore merchants facing device issues

Operating efficiently remains a top priority. We have integrated our AI platform, Verdi, into our CRM tool to enhance the productivity of our commercial teams, resulting in faster activation and higher TPV per new merchant. We have also deployed Verdi to support online payments merchants with their technical integrations with Mercado Pago and to assist instore merchants facing device issues. This has enabled more autonomous problem resolution and significantly reduced the number of device replacements. 

 MercadoLibre’s management thinks there is a lot of opportunity for AI to help MercadoLibre improve its marketing execution and advertising spend; management sees AI giving MercadoLibre the opportunity to produce multiple creatives for any given campaign; management is using AI to better onboard its advertising customers onto its technology stack

We definitely think there is huge room for AI to help us improve both our marketing execution and our ad spend as well. So on the marketing side, I think there are many, many dimensions in which we are testing and learning about AI. Just to bring one example out there. For instance, when we think about branding and creativities, AI brings us the opportunity to produce multiple creativities for any given campaign and start testing and learning those creativities across the board and with that, deciding who we want to show what in the online world, and that’s something we are already proving, producing content online…

…We are using AI today in order to help our sellers better understand our ad stack to have onboarded into our ad technology to optimize their bidding and so on.

Meta Platforms (NASDAQ: META)

Meta’s management has seen glimpses of AI systems improving themselves; management thinks artificial super intelligence (ASI) is now in sight; management is optimistic about ASI advancing economies and science, but management’s vision is to bring ASI to everyone to enable creativity and culture to flourish; Meta’s new Meta Superintelligence Labs consists of some of its existing AI teams and a new lab building the next generation of models; Alexandr Wang, Nat Friedman, and Shengjia Zhao will be the important leaders of Meta Superintelligence Labs; management thinks people are excited to join Meta Superintelligence Labs because the company has the ingredients required to build leading models and deliver them to billions of people; management believes that ASI will improve every aspect of Meta’s business; management has seen that the most aggressive predictions for AI timelines have been the most accurate ones; some teams in Meta have used Llama 4 to build autonomous AI agents to improve Facebook’s algorithm in a small way; management is telling the entire company to take ASI seriously; management thinks Meta is the best company in the world at building world class technology and distributing it to billions of people; it appears that Meta will be training its ASI models differently from current frontier AI models; the team-dynamics in Meta Superintelligence Labs will be different from Meta’s core AI team; management expects to continue open-sourcing Meta’s AI models, although not everything will be open-sourced, and ASI may have safety concerns related to open-sourcing

Over the last few months, we’ve begun to see glimpses of our AI systems improving themselves. And the improvement is slow for now, but undeniable and developing super intelligence, which we define as AI that surpasses human intelligence in every way, we think, is now in sight. Meta’s vision is to bring personal super intelligence to everyone, so that people can direct it towards what they value in their own lives. And we believe that this has the potential to begin an exciting new era of individual empowerment. A lot has been written about all the economic and scientific advances that Superintelligence can bring, and I’m extremely optimistic about this. But I think that if history is a guide, then an even more important role will be how Superintelligence empowers people to be more creative, develop culture and communities, connect with each other and lead more fulfilling lives…

…We’ve established Meta Superintelligence Labs, which includes our foundations, product and FAIR teams as well as a new lab that is focused on developing the next generation of our models…

…We are building an elite, talent-dense team Alexandr Wang is leading the overall team. Nat Friedman is leading our AI product in Applied Research and Shengjia Zhao is Chief Scientist for the new effort. They are all incredibly talented leaders, and I’m excited to work closely with them. and the world-class group of AI researchers and infrastructure and data engineers that we’re assembling…

…The reason that so many people are excited to join is because Meta has all of the ingredients that are required to build leading models and deliver them to billions of people. The people who are joining us are going to have access to unparalleled compute as we build out several multi-gigawatt clusters…

…We are making all these investments because we have conviction that super intelligence is going to improve every aspect of what we do…

…There are all these questions that people have about what are going to be the time lines to get to really strong AI or Superintelligence or whatever you want to call it. And I guess that each step along the way so far, we’ve observed the more kind of aggressive assumptions or the fastest assumptions have been the ones that have most accurately predicted what would happen…

…Some of the work that we’re seeing with teams internally being able to adapt Llama 4 to build autonomous AI agents that can help improve the Facebook algorithm to increase quality and engagement, or like. I mean, that’s like a fairly profound thing if you think about it. I mean it’s happening in low volume right now. So I’m not sure that, that result by itself was a major contributor to this quarter’s earnings or anything like that…

…We have this principle that we believe in across the company, which we tell people take Superintelligence seriously. And the basic principle is this idea that we think that this is going to really shape all of our systems sooner rather than later, not necessarily on the trajectory of a quarter or 2, but on the trajectory of a few years…

…When we take a technology, we’re good at driving that through all of our apps and our ad systems and all that stuff, it’s not just going to kind of sit on the line. I think that there’s no other company, I think that is as good as us at kind of taking something and kind of getting it in front of billions of people…

…There’s obviously different scaling paradigms, and I don’t want to get too much into the detail of research that we’re doing on this. But I think that for developing superintelligence at some level, you’re not just going to be learning from people because you’re trying to build something that is fundamentally smarter than people. So it’s going to need to learn how to — or you’re going to need to develop a way for it to be able to improve itself…

…I’ve just gotten a little bit more convinced around the ability for small talent-dense teams to be the optimal configuration for driving frontier research. And it’s a bit of a different setup than we have on our other world-class machine learning system. So if you look at like what we do in Instagram or Facebook or our ad system, we can very productively have many hundreds or thousands of people basically working on improving those systems, and we have very well-developed systems for kind of individuals to run tests and be able to test a bunch of different things. You don’t need every researcher there to have the whole system in their head. But I think for this — for the leading research on superintelligence. You really want the smallest group that can hold the whole thing in their head, which drives, I think, some of the physics around the team size and how — and the dynamics around how that works…

…As you approach real superintelligence, I think there is a whole different set of safety concerns that I think we need to take very seriously, that I wrote about in my note this morning. But I think the bottom line is, I would expect that we will continue open sourcing work. I expect us to continue to be a leader there. And I also expect us to continue to not open source everything that we do, which is a continuation of kind of what we’ve been kind of working on.

Meta is making good progress towards Llama 4.1 and 4.2 while also working on new models in parallel; management thinks the new models will be frontier-level when released in 2026; management has used Llama to lower top line bug reports in US and Canada in Facebook Feed and Notifications by 30% over the past 10 months; Llama is primarily used today to power Meta AI

We’re making good progress towards Llama 4.1 and 4.2, and in parallel, we are also working on our next generation of models that will push the frontier in the next year or so…

…We’re now exploring how to extend the use of LLMs in recommendation systems to our other apps. We’re leveraging Llama and several other back-end processes as well, including actioning bug reports so we can identify and resolve recurring issues more quickly and efficiently. This has resulted in top line bug reports in the U.S. and Canada in Facebook Feed and Notifications dropping by roughly 30% over the past 10 months…

…The primary way we’re using Llama in our apps today is to power Meta AI which is now available in over 200 countries and territories.

Meta’s Prometheus cluster, the first gigawatt-plus AI compute cluster in the world, will come online in 2025 H2; Meta is building its Hyperion AI compute cluster, which can scale up to 5 gigawatts over a few years; Meta has a number of Titan AI compute clusters in development; management expects sufficient compute capacity to be central to Meta’s growth in the coming years; management continues to see very compelling returns in its core ads and organic engagement initiatives from its AI investments; management expects to significantly grow its AI investments in 2026

Our Prometheus cluster is coming online next year, and we think it’s going to be the world’s first gigawatt-plus cluster. We’re also building out Hyperion, which we’ll be able to scale up to 5 gigawatts over several years, and we have multiple more Titan clusters in development as well…

… We expect having sufficient compute capacity will be central to realizing many of the largest opportunities in front of us over the coming years. We continue to see very compelling returns from our AI capacity investments in our core ads and organic engagement initiatives and expect to continue investing significantly there in 2026. We also expect that developing leading AI infrastructure will be a core advantage in developing the best AI models and product experiences. So we expect to ramp our investments significantly in 2026 to support that work.

Meta’s AI investments has unlocked greater efficiency and gains in its advertising systems; management has introduced Meta’s new AI-powered recommendation model for ads to new surfaces and it has led to 5% more ad conversions on Instagram and 3% on Facebook; a meaningful percentage of Meta’s advertising revenue now comes from campaigns using one of Meta’s generative AI features, and management thinks this is especially helpful for small advertisers; management improved the Andromeda ads retrieval system in 2025 Q2, leading to 4% higher conversions on Facebook Mobile Feed and Reels; management improved the GEM (Generative Ads Recommendation System) ads ranking system in 2025 Q2, which partially helped achieve the 5% more ad conversions on Instagram and 3% on Facebook seen; the introduction of new advanced sequence modeling techniques to double the length of event sequences also helped achieve the 5% more ad conversions on Instagram and 3% on Facebook seen; Meta expanded coverage of its Lattice model architecture in 2025 Q2 to earlier-stage ads ranking models, which led to a 4% increase in ad conversions in Facebook Feed and Reels; Meta completed the rollout of its streamlined campaign creation flow for Advantage+ sales and app campaigns in 2025 Q2, which lead to lifts in advertiser adoption; Meta will complete the rollout of the streamlined campaign creation flow for Advantage+ leads campaigns in the coming months; nearly 2 million advertisers are now using Meta’s video generation, image animation, and video expansion generation AI features within Advantage+; Meta began testing AI-powered translation of advertising in 2025 Q2 and prelaunch tests have delivered promising performance lifts; Meta completed the global rollout of its incremental attribution feature – the only product on the market that optimizes for and reports on incremental conversions – in 2025 Q2 

The strong performance this quarter is largely thanks to AI unlocking greater efficiency and gains across our ad system. This quarter, we expanded our new AI-powered recommendation model for ads to new surfaces and improved its performance by using more signals and longer context. It’s driven roughly 5% more ad conversions on Instagram and 3% on Facebook. We’re also seeing good progress with AI for ad creative with a meaningful percent of our ad revenue now coming from campaigns using one of our generative AI features. This is going to be especially valuable for smaller advertisers with limited budgets…

…The Andromeda model architecture we began introducing in the second half of 2024 powers the ads retrieval stage of our ad system, where we select the few thousand most relevant ads from tens of millions of potential candidates. In Q2, we made enhancements to Andromeda that enabled it to select more relevant and more personalized ads candidates while also expanding coverage to Facebook Reels. These improvements have driven nearly 4% higher conversions on Facebook Mobile Feed and Reels.

Our new Generative Ads Recommendation System, or GEM, powers the ranking stage of our ad system, which is the part of the process after ads retrieval where we determine which ads to show someone from candidates suggested by our retrieval engine. In Q2, we improved the performance of GEM by further scaling our training capacity and adding organic and ads engagement data on Instagram. We also incorporated new advanced sequence modeling techniques that helped us double the length of event sequences we use, enabling our systems to consider a longer history of the content or ads that a person has engaged with in order to provide better ad selections. The combination of these improvements increased ad conversions by approximately 5% on Instagram and 3% on Facebook Feed and Reels in Q2…

…We expanded coverage of our Lattice model architecture in Q2. We first began deploying Lattice in 2023 with our later-stage ads ranking efforts, allowing us to run significantly larger models that generalize learnings across objectives and surfaces in place of numerous smaller ads models that have historically been optimized for individual objectives and surfaces. In April, we began deploying Lattice to earlier-stage ads ranking models as well. This is leading not only to greater capacity and engineering efficiency but also improved performance, with the recent Lattice deployments driving a nearly 4% increase in ad conversions across Facebook Feed and Reels in Q2…

…We’re seeing strong momentum with our Advantage+ suite of AI-powered solutions. In Q2, we completed the rollout of our streamlined campaign creation flow for Advantage+ sales and app campaigns, which makes it easier for advertisers to realize the performance benefits from Advantage+ by having it turned on at the beginning. We’ve seen lifts in advertiser adoption of sales and app campaigns since we’ve expanded availability, and are working to complete the rollout for leads campaigns in the coming months. Within our Advantage+ Creative Suite, adoption of GenAI and creative tools continues to broaden. Nearly 2 million advertisers are now using our video generation features, image animation and video expansion, and we’re seeing strong results with our text generation tools as we continue to add new features.

In Q2, we started testing AI-powered translation so that advertisers can automatically translate the caption of their ads to 10 different languages. While it’s early, we have seen promising performance lifts in our prelaunch tests. We’re also continuing to see strong adoption of image expansion among small- and medium-sized advertisers, which speaks to how these tools help businesses who have fewer resources to develop creative. With larger advertisers, we expect agencies will continue to be valuable partners in helping apply these new tools to drive performance…

…In Q2, we completed the global rollout of our incremental attribution feature, which is the only product on the market that optimizes for and reports on incremental conversions, which are conversions that would not have happened without a person seeing the ad.

Meta’s AI investments have significantly improved its ability to show users content they would be interested in and this led to 6% increase in time spent on Instagram and 5% on Facebook just in 2025 Q2 alone; management thinks content on Meta’s platforms can get a lot better, with early progress seen with the launch of AI-powered editing tools; ongoing improvements to Meta’s ranking systems have led to video time growing 20% year-on-year globally for Instagram in 2025 Q2, and video time growing 20% year-on-year in the US for Facebook; management expects to continue delivering additional improvements in content ranking systems throughout 2025; 2/3 of recommended content on Instagram now come from original posts; management is focused on increasing freshness of original posts on Instagram in 2025 H2; Meta is making good progress on its longer-term content ranking innovations; Meta has seen LLMs (large language models) driving a meaningful amount of ranking-related gains in time spent on Threads; management has a roadmap for Meta’s content commendation systems for both the near-term and long-term; the near-term roadmap includes (1) making recommendations even more adaptive to a user at any point in time, (2) helping good content from small creators breakout, and (3) better understand user interests; the long-term roadmap includes (1) foundational recommendation models, and (2) deeper integration of LLMs in recommendation systems 

AI is significantly improving our ability to show people content that they’re going to find interesting and useful. Advancements in our recommendation systems have improved quality so much that has led to a 5% increase in time spent on Facebook and 6% on Instagram, just this quarter. There is a lot of potential for content itself to get better too, we’re seeing early progress with the launch of our AI video editing tools across Meta AI and our new Edits app…

…We continue to see momentum with video engagement, in particular. In Q2, Instagram video time was up more than 20% year-over-year globally. We’re seeing strong traction on Facebook as well, particularly in the U.S., where video time spent similarly expanded more than 20% year-over-year. These gains have been enabled by ongoing optimizations to our ranking systems to better identify the most relevant content to show. We expect to deliver additional improvements throughout the year as we further scale up our models and make recommendations more adaptive to a person’s interest within their session…

…On Instagram, over 2/3 of recommended content in the U.S. now comes from original posts. In the second half, we’ll be focused on further increasing the freshness of original posts, so the right audiences can discover original content from creators soon after it is posted.

We are also making good progress on our longer-term ranking innovations that we expect will provide the next leg of improvements over the coming years. Our research efforts to develop cross-surface foundation recommendation models continue to progress.

We are also seeing promising results from using LLM in Threads recommendation systems. The incorporation of LLMs are now driving a meaningful share of the ranking-related time spent gains on Threads…

…There are a handful of shorter-term things that we’re focused on in the near term. One is we’re focused on making recommendations even more adaptive to what a person is engaging with during their session so that the recommendations we surface are the most relevant to what they’re interested in at that moment. And we’re making optimizations to help the best content from smaller creators break out by matching it to the right audiences sooner after it gets posted. And we’re also working on improving the ability for our systems to discover more diversified and niche interest for each person through interest exploration and learning explicit user preferences. We’re also planning to scale up our models further and incorporate more advanced techniques that should improve the overall quality of recommendations.

But we also have a lot of long-term bets in the hopper around areas like developing foundational models that will support recommendations across multiple services. Incorporating LLM more deeply into our recommendation systems. And a big focus of this work is going to be on optimizing the systems to make them more efficient. So that we can continue to scale up the capacity that we use for our recommendation systems without eroding the ROI that we deliver.

Meta’s management is starting to see product market fit for business AI agents in countries where they are tested; management is integrating business AI agents into advertising shown on Facebook, Instagram, and e-commerce websites; Meta’s click-to-message revenue grew more than 40% year-on-year in the US in 2025 Q2

I’ve talked before about how I believe every business will soon have a business AI, just like they have an e-mail address social media account and website. We are starting to see some product market fit in a number of countries where we’re testing these agents, and we’re integrating these business AIs into ads on Facebook and Instagram as well as directly into e-commerce websites…

…We’re seeing good momentum in Business messaging, particularly in the U.S., where click to message revenue grew more than 40% year-over-year in Q2. The strong U.S. growth is benefiting from a ramp in adoption of our website to message ads, which drive people to a business’s website for more information before choosing to launch a chat with the business in 1 of our messaging apps.

Meta AI has more than 1 billion monthly actives now; management continues to focus on making Meta AI the leading personal AI; management is seeing engagement on Meta AI grow as the underlying AI models improve; Llama is primarily used today to power Meta AI; Meta AI is now available in over 200 countries; Meta AI’s usage primarily comes through WhatsApp and the primary use cases are for information gathering, homework assistance and generating images; management is noticing Meta AI being complementary to the company’s content discovery engines; people are using Meta AI on Facebook to ask about and find content; management expects Meta AI to help with content discovery by automatically translating and dubbing foreign languages

Meta AI. Its reach is already quite impressive with more than 1 billion monthly actives. Our focus is now deepening the experience in making Meta AI the leading personal AI. As we continue improving our models, we see engagement grow…

…The primary way we’re using Llama in our apps today is to power Meta AI which is now available in over 200 countries and territories. WhatsApp continues to be the largest driver of queries as people message Meta AI directly for tasks such as information gathering, homework assistance and generating images. Outside of WhatsApp, we’re seeing Meta AI become an increasingly valuable complement to our content discovery engines. Meta AI usage on Facebook is expanding as people use it to ask about posts they see in feed, and find content across our platform in search. Another way we expect Meta AI will help with content discovery is through the automatic translation and dubbing of foreign language content into the audience’s local language.

Sales of the Ray-Ban Meta smart glasses are accelerating; management will launch new performance AI glasses with the Oakley Meta HSTN; the percent of people using Meta AI with the smart glasses is growing, and retention of new AI users is increasing; management continues to believe that smart glasses will be the primary form factor for people to interact with AI, especially artificial super intelligence; the demand for Ray-Ban Meta smart glasses is still higher than supply and management will ramp supply in 2025 H2; management is exploring smart glasses with different kinds of displays compared to the current iteration; management wants to continue investing heavily in smart glasses because they think it’s going to be an important part of the future

We continue to see strong momentum with our Ray-Ban Meta glasses with sales accelerating. We are also launching new performance AI glasses with the Oakley Meta HSTN’s, they have longer battery life, higher resolution camera and are designed for sports. The percent of people using Meta AI is growing, and we are seeing new users AI retention increase too, which is a good sign for that continued use. I think that AI glasses are going to be the main way that we integrate super intelligence into our day-to-day lives. So it’s important to have all of these different styles and products that appeal to different people in different settings…

…The growth of Ray-Ban Meta sales accelerated in Q2, with demand still outstripping supply for the most popular SKUs despite increases to our production earlier this year. We’re working to ramp supply to better meet consumer demand later this year…

…Right now, we’re building ones that I think are stylish, but aren’t focused on the display. I think if there’s a whole set of different things to explore with displays…

…Because we’ve been investing in this, I think we’re just several years ahead on building out glasses. And I think that, that’s something that we’re excited to keep on investing in heavily because I think it’s going to be a really important part of the future.

Meta’s management’s guidance for capex in 2025 has been narrowed from a prior range of $64 billion to $72 billion to $66 billion to $72 billion (capex was $37 billion in 2024); management expects 2026 capex dollar growth to be similar to 2025’s capex dollar growth; management expects a greater mix of capex in 2025-2026 to be in shorter-lived assets than in prior years; most of the increased capex in 2025-2026 will be for generative AI compute capacity, with significant capex in 2026 also going to core AI; management expects to finance most of the 2026 capex internally while exploring partnerships with financiers

We currently expect 2025 capital expenditures, including principal payments on finance leases, to be in the range of $66 billion to $72 billion, narrowed from our prior outlook of $64 billion to $72 billion and up approximately $30 billion year-over-year at the midpoint. While the infrastructure planning process remains highly dynamic, we currently expect another year of similarly significant CapEx dollar growth in 2026 as we continue aggressively pursuing opportunities to bring additional capacity online to meet the needs of our AI efforts and business operations…

…We also expect a greater mix of our CapEx to be in shorter-lived assets in 2025 and ’26 than it has been in prior years…

…On the CapEx side, the big driver of our increased CapEx in ’26 will be scaling GenAI capacity as we build out training capacity that’s going to drive higher spend across servers, networking, data centers next year. We also expect that we’re going to continue investing significantly in core AI in 2026…

…About how we expect to finance the growing CapEx next year. We certainly expect that we will finance some large share of that ourselves, but we’re also exploring ways to work with financial partners to codevelop data centers. We don’t have any finalized transactions to announce, but we generally believe that there will be models here that will attract significant external financing to support large-scale data center projects that are developed using our ability to build world-class infrastructure while providing us with flexibility should our infrastructure requirements change over time.

Meta’s AI capex for 2025-2026 is purely for internal uses; management has strong ability to measure return on investment (ROI) for Meta’s core AI capex and the ROI remains strong; it’s much harder for management to measure ROI for Meta’s generative AI capex, but they are optimistic about the monetisation opportunities; management continues to have fungibility in mind when building its AI compute capacity

[Question] Your spend is now approaching some of the biggest hyperscalers out there. Do you think of all this capacity mostly for internal uses? Or do you think there’s a way to share or even [indiscernible] with a business model, we’re leveraging that capacity for external uses.

[Answer] Right now, we are focused on ensuring that we have enough capacity for our internal use cases, which includes both all of the core AI work that we do to support the recommendation engine work on the organic content side to support all the ads ranking and recommendation work. And then, of course, to make sure that we are building the training capacity that we think we need in order to build frontier AI models. And to make sure that we’re preparing ourselves for the types of inference use cases that we think might — that we might have ahead of us as we eventually focus not only on developing frontier models, but also how we can expand into the kinds of consumer use cases that we think will be hopefully live — hopefully, widely useful and engaging for our users. So at present, we’re not really thinking about external use case on the infrastructure…

…Around the sort of ROI on CapEx, there are a couple of things. So again, on the core AI side, we continue to see strong ROI. Our ability to measure that is quite good, and we feel sort of very good about the rigorous measurement and returns that we see there. On the GenAI side, we are clearly much, much earlier on the return curve and we don’t expect that the GenAI work is going to be a meaningful driver of revenue this year or next year. But we remain generally very optimistic about the monetization opportunities that will open up, and Mark spoke to them in his script, the sort of 5 pillars, so I won’t repeat them here…

…We are building the infrastructure with fungibility in mind. Obviously, there are a lot of things that you have to build up front in terms of the data center shells, the networking infrastructure, et cetera. But we will be ordering servers, which ultimately will be the biggest bulk of CapEx spend as we need them and when we need them and making sort of the best decisions at those times in terms of figuring out where the capacity will go to use.

Microsoft (NASDAQ: MSFT)

Azure has surpassed $75 billion in annual revenue, up 34%, in FY2025; Azure took share every quarter in FY2025; Azure has more data centers than any other cloud provider; Azure stood up more than 2 gigawatts of compute capacity in the last 12 months; Azure is scaling compute capacity faster than any other competitor; all of Azure’s regions can now support liquid cooling, making them suitable for AI compute; Azure can now deliver 90% more tokens with the GPT4o family of models for the same GPU compared to a year ago through software optimisation alone; Azure grew revenue by 39% in 2025 Q2 (FY2025 Q4) (was 33% in 2025 Q1); management expects Azure to be capacity-constrained through FY2026 H1 despite more capacity being brought online

Azure surpassed $75 billion in annual revenue, up 34%, driven by growth across all workloads. We continue to lead the AI infrastructure wave and took share every quarter this year. We opened new DCs across 6 continents and now have over 400 data centers across 70 regions, more than any other cloud provider…

…We stood up more than 2 gigawatts of new capacity over the past 12 months alone. And we continue to scale our own data center capacity faster than any other competitor. Every Azure region is now AI-first. All of our regions can now support liquid cooling, increasing the fungibility and the flexibility of our fleet…

…We are driving and riding a set of compounding S curves across silicon, systems and models to continuously improve efficiency and performance for our customers. Take, for example, GPT4o family of models, which have the highest volume of inference tokens. Through software optimizations alone, we are delivering 90% more tokens for the same GPU compared to a year ago…

…In Azure and other cloud services, revenue grew 39%, significantly ahead of expectations, driven by accelerated growth in our core infrastructure business, primarily from our largest customers. As a reminder, new cloud and AI workloads are built and scaled using the breadth of our services…

…Even as we continue bringing more data center capacity online, we currently expect to remain capacity-constrained through the first half of our fiscal year…

…I talked about, my gosh, in January and said I thought we’d be in better supply demand shape by June. And now I’m saying I hope I’m in better shape by December. And that’s not because we slowed CapEx. Even with accelerating the spend and trying to pull leases in and get CPUs and GPUs in the system as quickly as we can, we are still seeing demand improve.

The GPT4o family of models from OpenAI has the highest volume of inference tokens

Take, for example, GPT4o family of models, which have the highest volume of inference tokens.

Microsoft’s management thinks Foundry has best-in-class tooling, management, observability and built-in controls for developing AI applications; management sees customers increasingly wanting to use multiple AI models when building applications, and Foundry provides access to more AI models than any other hyperscaler, including models from OpenAI, DeepSeek, Meta, xAI, and more; the Foundry Agent Service is experiencing accelerated adoption and now has 14,000 customers; Nasdaq is using Foundry Agent Service to cut prep time for board meetings by 25%; 80% of the Fortune 500 are using Foundry; Foundry processed more than 500 trillion tokens in FY2025 (was 100 trillion tokens in 2025 Q1), up 7x from a year ago

This year, we launched Azure AI Foundry to help customers design, customize and manage AI applications and agents at scale. Foundry features best-in-class tooling, management, observability and built-in controls for trustworthy AI. Customers increasingly want to use multiple AI models to meet their specific performance, cost and use case requirements. And with Foundry, they can provision inferencing throughput once and apply it across more models than any other hyperscaler, including models from OpenAI, DeepSeek, Meta, xAI’s Grok and, very soon, Black Forest Labs and Mistral AI. We sim-shipped 15 models from OpenAI alone on Foundry this year, providing same-day access to state-of-the-art models deeply integrated with our infrastructure and tools.

And we are seeing accelerated adoption of our new Foundry Agent Service, which is now being used by 14,000 customers to build agents that automate complex tasks. For example, Nasdaq is using foundry to build agents that help customers prepare for Board meetings, cutting prep time by up to 25%. All up, 80% of Fortune 500 already use Foundry. And when we look narrowly at just the number of tokens served by Foundry APIs, we processed over 500 trillion this year, up over 7x. This is a good indicator of true platform diffusion beyond a few head apps and services.

Microsoft’s family of Copilot apps has surpassed 100 million MAUs (monthly active users)

Our family of Copilot apps has surpassed 100 million monthly active users across commercial and consumer.

Across the entire Microsoft product suite, there are 800 million monthly active users of AI features

When you take a broader look at the engagement of AI features across our products, we have over 800 million monthly active users.

Customers are adopting Microsoft 365 Copilot at a faster rate than any other new Microsoft 365 suite, with strong usage intensity; in 2025 Q2 (FY2025 Q4), Microsoft saw the largest quarter of seat adds since launch for Microsoft 365 Copilot; Barclays, UBS, Adobe, KPMG, Pifzer, and Wells Fargo are recent examples of large organisations that have expanded or bought new Microsoft 365 Copilot seats; the Researcher and Analyst deep reasoning agents have been used by tens of thousands of organisations in their first weeks of availability; hundreds of partners have built 3rd-party AI agents that integrate with Copilot; management is seeing more customers build their own AI agents with Copilot Studio; 3 million agents were created by Microsoft’s customers in FY2025; customers can use Copilot Tuning to create agents fine-tuned on their company’s data, workflow and style

Customers continue to adopt Copilot at a faster rate than any other new Microsoft 365 suite, with strong usage intensity as shown by our week-over-week retention. And we saw the largest quarter of seat adds since launch with a record number of customers returning to buy more seats. Barclays, for example, will roll out Microsoft 365 Copilot to 100,000 employees globally following a successful initial deployment of 15,000. UBS is expanding its deployment to all of its employees after initially rolling it out to 55,000 of them. And Adobe, KPMG, Pfizer, Wells Fargo all purchased over 25,000 seats this quarter.

Tens of thousands of organizations have already used our Researcher and Analyst deep reasoning agents in the first weeks of availability. And we have introduced group-level agents in Teams like Facilitator and Interpreter, which generate real-time translation and notes in meetings.

Hundreds of partners like Adobe, SAP, ServiceNow and Workday have built their own third-party agents that integrate with Copilot and Teams. We are also seeing more customers use Copilot Studio to extend Microsoft 365 Copilot and build their own agents. This year, customers created 3 million agents using SharePoint and Copilot Studio. And with Copilot Tuning, they can easily create agents fine-tuned on their company’s data, workflow and style that reflect their unique tone, language and expertise.

GitHub Copilot’s Agent Mode and Coding Agent have great momentum in IDEs (integrated development environments); GitHub Copilot has 20 million users; GitHub Copilot enterprise customers increased 75% sequentially in 2025 Q2; 90% of the Fortune 100 use GitHub Copilot; AI has led to explosive growth in GitHub usage, with AI projects on GitHub more than doubling from a year ago; vibe coding projects are generating more pull requests and reports on GitHub; the Code Review Agent is performing millions of code reviews monthly in GitHub

GitHub Copilot continues to have great momentum in IDE with Agent Mode and new form factors like Coding Agent which is capable of asynchronously executing developer tasks. We have 20 million GitHub Copilot users. GitHub Copilot enterprise customers increased 75% quarter-over-quarter as companies tailor Copilot to their own codebases, and 90% of the Fortune 100 now use GitHub Copilot. More broadly, GitHub usage and repos are seeing explosive growth because of AI. AI projects on GitHub more than doubled over the last year. The surge in vibe coding projects and AI coding agents, whether it is Claude Code, Codex, Cursor or GitHub Copilot, are generating more pull requests and more repos on GitHub. And our Code Review Agent is being used heavily across the platform, performing millions of code reviews each month.

More than half of Microsoft’s cloud and AI-related capex in 2025 Q2 (FY2025 Q4) are for long-lived assets that will support monetisation over the next 15 years and more, while the other half are for CPUs and GPUs, driven by strong demand signals; management feels good about the ROI (return on investment) on Microsoft’s capital expenditure; Microsoft’s capital expenditure is correlated to the company’s contracted backlog; management does not want to focus too much on when capex growth will be slower than revenue growth because doing so will cause Microsoft to be too conservative in winning market share

Capital expenditures were $24.2 billion, including $6.5 billion of finance leases where we recognize the full value at the time of lease commencement. Cash paid for PP&E was $17.1 billion. The difference is primarily due to finance leases. More than half our spend was on long-lived assets that will support monetization over the next 15 years and beyond. The remaining spend was primarily for servers, both CPUs and GPUs, and driven by strong demand signals…

…When you think about the full year comments I’ve made on CapEx as well as the Q1 guidance of over $30 billion, you first have to ground yourself in the fact that we have $368 billion of contracted backlog we need to deliver, not just across Azure but across the breadth of the Microsoft Cloud. So in terms of feeling good about the ROI and the growth rates and the correlation, I feel very good that the spend that we’re making is correlated to basically contracted on the books business that we need to deliver and we need the teams to execute at their very best to get the capacity in place as quickly and effectively as they can…

…At its core, our investments, particularly in short-lived assets like servers, GPUs, CPUs, networking storage, is just really correlated to the backlog we see and the curve of demand…

…I am not as focused, Kash, on trying to pick a date at which revenue growth and CapEx growth will meet and cross. I’m focused on building backlog, building business and delivering capacity, which we are seeing has a good ROI today in terms of our ability to get that done. So I don’t want people to get overly focused on a pivot point. Because when you’re in sort of these expansive moments, picking a data point usually means you’re going to pick to be too conservative in terms of market share gain and in terms of winning

Microsoft’s management expects to deliver double-digit revenue and operating income growth in FY2026; management expects to continue investing in cloud and AI initiatives; management expects capital expenditure growth in FY2026 to moderate from FY2025’s level; management expects the capital expenditure growth rate in FY2026 H1 to be higher than in FY2026 H2; management expects operating margin to be unchanged in FY2026

Building on the strong momentum we saw this past year, we expect to deliver another year of double-digit revenue and operating income growth in FY ’26. We will continue to invest against the expansive opportunity ahead across both capital expenditures and operating expenses given our leadership position in commercial cloud, strong demand signals for our cloud and AI offerings, and significant contracted backlog. Capital expenditure growth, as we shared last quarter, will moderate compared to FY ’25 with a greater mix of short-lived assets. Due to the timing of delivery of additional capacity in H1, including large finance lease sites, we expect growth rates in H1 will be higher than in H2. We remain focused on delivering revenue growth and increasing our operational agility. And as a result, we expect operating margins to be relatively unchanged year-over-year.

Microsoft’s management is not worried about some of its its largest customers – mostly AI companies – becoming competitors as long as there’s broad diffusion happening behind what the lead companies are building

[Question] You guys have always had software start-ups as customers and potentially emerging competitors. But the AI labs now feel different…. It seems like there’s a lot of potential opportunity in supporting those businesses, but also it’s not certain that they’re going to stay your customers as they scale. They could in-source some of that infrastructure. And they very likely emerge as potential competitors.

[Answer] There’s always been, I’ll call it, head apps or head — new companies that emerge, that in fact are very needed in order to birth a new platform… Then broadly, they — or rather over time, there will be broad diffusion. In fact, one of the things that Amy and I track is not just the head app usage, but also what’s the sort of all the Tier 2 applications that are being built. So that sort of — that speaks a little bit, Keith, to I think your question, is as long as we have head apps shaping the platform and then, after that, we have the broad diffusion happen, which in some sense both of those is what we are seeing. So I feel very good about our being in decent standing going forward.

Microsoft’s management sees that every GPU requires storage and compute and the ratio is really bullish for infrastructure growth

One of the other things we track is every GPU requires storage and compute. That ratio is another thing that is really exponential for infrastructure growth.

Microsoft’s management thinks AI software will be monetised via a combination of per-seat fees and usage fees

[Question] What do you think is the best way that software companies are going to be able to monetize AI for SaaS?

[Answer] We’re seeing very similar monetization tools exist in this transition too, right? There’s a per user logic, there’s tiers of per user. Sometimes those tiers relate to consumption, sometimes there’s pure consumption models. I think you’ll continue to see a blending of these. Especially as the AI model capability grows, you’ll end up with ways that teams are going to want to throttle that usage, use the best models for the best job. And I think the blending of these models will continue to be something we see on a go-forward basis.

Microsoft’s management is noticing that the development of AI applications is becoming more sophisticated than just calling APIs from an AI model; management analogises the current increase of sophistication in the development of AI applications to the historical example of the time it took for ERP (enterprise resource planning) systems to emerge after relational databases were created, but notes that the increase of sophistication in AI application development is much faster

I think what we are noticing in our own build-out of these AI applications and in general is the platform is becoming more than, “Here is the model and here is an API. Make some calls,” right? I mean that, in some sense, was a bit of the state-of-the-art maybe even a year ago. Whereas now you have essentially these very stateful app patterns that are emerging that require quite a bit of rethinking of even the app stack. I mean take even the storage tier stuff, right, the degree of sophistication you have, and hey, how much of an index do you really want to build by preprocessing so that your prompt engineering, or context engineering as I call it, can be better and higher quality? So I think all of that is emerging…

…I always go back and say, hey, when, I don’t know, relational database came out, it took a while for people to build an ERP system, let’s say. And this thing, we’re kind of building pretty sophisticated applications at a very, very fast clip based on, I think, the degree of maturity that’s emerging.

Netflix (NASDAQ: NFLX)

Netflix’s management continues to think that AI will help creators make better content and save costs; Netflix’s creators are already seeing the benefits of AI in production, especially in visual effects; the Netflix series El Eternaut used generative AI to help create a sequence (a) 10x faster compared to using traditional methods, and (b) that was not possible previously from a budget perspective; the AI-produced sequence in El Eternaut is the very first generative AI footage to appear in Netflix’s content

We remain convinced that AI represents an incredible opportunity to help creators make films and series better, not just cheaper…

…Our creators are already seeing the benefits in production through pre-visualization and shot planning work and certainly, visual effects. It used to be that only big budget projects would have access to advanced visual effects like de-aging…

…This year, we had El Eternaut. It’s a very big hit show for us from Argentina. And in that production, we leveraged virtual production and AI-powered VFX. And there was a shot in the show that the creators wanted to show building collapsing of Buenos Aires. So our Eyeline team partnered with their creative team. Using AI powered tools, they were able to achieve an amazing result with remarkable speed and in fact, that VFX sequence was completed 10x faster than it could have been completed with visual — traditional VFX tools and workflows. And also, the cost of it just wouldn’t have been feasible for a show on that budget. So that sequence actually is the very first GenAI final footage to appear on screen in a Netflix original series or film. So the creators were thrilled with the result. We were thrilled with the result. And more importantly, the audience was thrilled with the result…

…I probably should clarify, that Eyeline is our production innovation group inside of our VFX house at Scanline, and they’re doing a lot of this work with our creators.

Netflix’s management thinks AI can be used to improve the member experience; Netflix is testing an AI-powered user interface where members can have a conversational experience to find content 

The member experience is a place where we feel like there’s tons of opportunity to leverage these new generative technologies to improve the experience. We’ve been in the personalization and recommendation business for 2 decades, but yet we see a tremendous room and opportunity to make it even better by leveraging some of the more newer generative techniques.  We’re also rolling out, have piloted right now a conversational experience that uses, allows our members to basically have a sort of natural language discussion with our user interface thing. I want to watch a film from the ’80s that’s a dark psychological thriller, get some results back, maybe iterate through those in a way that you just couldn’t have done in our previous experiences. So that’s super exciting and we see that all of the work that we do there essentially is a force multiplier to that large content investment that we’re making.

Netflix’s management thinks generative AI can be beneficial for Netflix’s advertising business by lowering the hurdle to create brand-appropriate advertising content that’s relevant in the particular title the advertisement is being shown in

Advertising is another really great area. We’ve seen — it’s a high hurdle to create a brand forward spot in a creative universe of one of the titles that we’re currently carrying. But it’s very compelling for both watchers and for those brands, and we think these generative techniques can decrease that hurdle iteratively over time and enable us to do that in more and more spots.

Paycom Software (NYSE: PAYC)

Paycom’s anagement has introduced a new command-driven AI product called IWant; management thinks IWant is Paycom’s most significant product-release to-date; IWant allows employees, managers, administrators, and executives to use natural language to ask any information about their company; IWant’s command-driven feature means nobody needs to be trained on how to use Paycom software; IWant pulls data from Paycom’s single database, so there are no problems associated with inconsistent or duplicative data sets; early customer-feedback on IWant has been phenomenal; management expects IWant to increase usage of Paycom’s software among non-daily users and to increase customer satisfaction and ROI (return on investment); management expects to activate IWant for all customers by the remainder of 2025 Q3

I’ll focus my comments on our second quarter achievements and highlight our latest AI command-driven product, IWant…

…We recently released IWant, the most significant product in our company’s history. We already have the most automated solution in the industry, and IWant delivers even more value to our clients through AI and automation…

…Hopefully, everyone has seen the demo we linked in today’s earnings press release issued at the close of the market. If you did, you saw numerous use cases for it on the employee, manager, administrator and executive side of the software. You also saw how IWant eliminates the need for a Paycom user to be trained on our software. With IWant’s command-driven AI users either type in or leverage voice-activated functionality to command the system, and IWant is designed to immediately provide the answer with accurate results. This means that navigation and asking others for system information is rendered obsolete.

A critical component of AI is the data it pulls from. And because IWant pulls from Paycom’s single database, it eliminates problems created by inconsistent or duplicative data sets.

On the manager side, IWant supports HR teams and organization leaders with instant employee information. For example, a manager can use IWant to pull data on when an employee returns from vacation, see who’s clocked in for the day or analyze an employee’s pay history…

…Today, in IWant’s executive mode executives using Paycom now have the information they need at their fingertips, enabling them to be daily users of our solution without ever having to be trained on the system. Just tell it what you want and IWant delivers, making executives even smarter and more effective. Now I can quickly find any information about my staff available in our single database because we track the entire employee life cycle and have data from applicant tracking, onboarding, Paycom Learning, expenses, benefits, time and attendance, payroll, schedules, surveys and more, all accessible through IWant.

Early feedback has been phenomenal with clients calling this a total game changer.

IWant’s command-driven AI engine will increase usage among non-daily users in our system. And I fully expect IWant to increase satisfaction and client ROI…

…We’ve turned on 10% of our clients so far this week. I would say by the end of this week, we’re at 15% to 20% activated… we do expect to be able to activate all of our clients throughout the remainder of this quarter…

…The more you add, the more functionality you have in these types of systems and enterprise-type systems, it does require a level of training for someone to really to be able to deploy it. Even some employees require some level of training. This removes all of it. And so it’s the biggest innovation that we’ve ever done at our company since its founding just because of the impact that it has.

Paycom’s management thinks that voice-activated, command-driven software is the way of the future

Voice-activated command-driven functionality is the future for all software and Paycom’s future started last week…

…This is a different way to utilize software. I’m unfamiliar with any other SaaS company that has a command-driven navigation throughout their system. And so I do think this is going to be a thing for not only our industry, but any type of software where users are currently navigating.

Paycom’s management expects IWant to drive more full-solution deployment of Paycom’s products across the company’s client base; management thinks IWant will increase Paycom’s customer retention rate; there’s no requirement for a customer to get BETI in order to use IWant; management does not want to directly monetise IWant; management thinks that Paycom’s competitive environment has gotten a lot better with the release of IWant; management thinks IWant will have a noticeable positive impact on Paycom’s new logos, retention, and new product adoption

If I’m asking IWant — if one of our clients is asking I want for resume information, or if they asked them for prior work history information, and they’re not on our applicant tracking system, they’re not going to have success pulling that information. And so — and one way it will help us is I do think there’ll be more full solution deployments across our client base so that you get access…

…I do think it’s going to, over time, impact our retention as these clients become more engaged in the software and get the full value available to them. IWant removes all the impediments to value. So now you just get, you didn’t have to work for it as much…

…As far as implications for BETI adoption, it’s not required that you’ve implemented BETI to get value out of I want. I do think that the more Paycom’s products that you use, which would include it, the greater the value you’re going to get from it. And the more questions that we’ll answer for you, the more insight it will give you. And so I do think IWant makes it easier to use all that additional functionality, but there’s not a requirement that someone would have BETI…

…[Question] Given how like useful IWant books and how into it is, like why not more directly monetize it on a [indiscernible] basis or a usage basis versus kind of indirectly monetizing it on better sales and and driving attach above the modules?

[Answer] I believe that every client should access their data this way, and we’ve had clients that have been with us a long time, and there’s no reason to make them pay to get the value that’s available for them, where I really think that this is just going to take off for us. So I really just don’t think we need to do that plus. I don’t want to spend a lot of time having to go out and sell clients and charge them on things that I can really get them to use the full utilization of the system…

…From a change in the competitive market, I think they all got a lot less competitive a couple of weeks ago, to be honest with you. And this is going to be a thing. I mean you guys kind of see this will be a thing moving forward. I mean our client feedback has been really good. I think that I know competitors will say they have the most automated, the most this, the most that. But if you can’t talk to it, it’s not the most automated, it’s not the most modern…

…[Question] When you talk about IWant taking off for you, where do you think it shows up most? Is that new logos? Is it retention? Is it new product adoption?

[Answer] I think it’s going to start showing up in all those areas. I mean I’m very bullish on it showing up in all those areas. Obviously, new sales new logo app has always been the largest opportunity. We have to increase and drive revenue growth. So I would definitely expect that to be probably the largest bucket of that. But I will also tell you, I expect to have a huge impact on our retention over time as people are using it becoming more acclimated to it. And I also think it’s going to have an impact on our CRRs being able to go out there and be able to talk to someone about if you want to be able to pull data from the complete employee life cycle. And if you want your employees to actually be able to leverage all this, it’s really important that you have these other modules that we have. And so I also think it’s going to make an impact there.

Paycom has to spend more on capital expenditure as it builds AI-powered products, but management believes the capex is front-loaded

We’ve always developed and hosted our own platforms. And as we move into AI, it does require a certain level of spend. So as we look at that, I do believe it to be more transitory in nature. But as we look at that, that’s going to be front-end loaded for us right now, and that’s really what we’re looking at. And a lot of that’s going to be through CapEx.

PayPal (NASDAQ: PYPL)

PayPal’s management sees agentic AI rapidly changing the landscape for commerce; management gave a reminder that in 2025 Q1, PayPal launched the payments industry’s first remote MCP (Model Context Protocol) server to enable AI agent frameworks to integrate with PayPal APIs

major players in AI have been working with PayPal in the last few months to create agentic commerce experiences; management will continue to build PayPal’s capabilities in agentic commerce

Agentic AI is rapidly changing the commerce landscape and PayPal is at the forefront. We were an early mover, launching the first remote MCP servers for commerce earlier this year. Now we’re helping merchants and developers meet the moment as consumers begin to purchase goods and services through AI agents. As you’ve seen through our announcements over the last few months, the major players in AI, including Perplexity, Anthropic and Salesforce are working with PayPal to create powerful new agentic commerce experiences. These new experiences will enable customers to find the right products, check out directly within the AI client, track purchases and much more. We have differentiated KYC and KYB expertise, access to the largest ecosystem of payment-ready wallets with PayPal World, and we’ll continue to build our capabilities in this nascent space, so that we strengthen our position as the go-to partner for agentic commerce.

Shopify (NASDAQ: SHOP)

Shopify’s management has often been ahead of the curve in providing solutions for Shopify merchants to meet important changes in the commerce landscape; the latest important change is agentic commerce and management has been building a suite of Shopify products for merchants, ranging from discovery to checkout, to thrive in agentic commerce; management is seeing AI platforms become the new way consumers discover products by having conversations with agents; management launched Catalog in 2025 Q2, which provides real-time access to millions of products from the company’s merchants through a single API (application programming interface) or MCP (model context protocol) server; management recently launched Universal Cart in early-access, and it holds items from multiple stores in one cart within an agentic chat; management launched a new version of Checkout Kit that is being used by Microsoft Copilot and it lets partners embed a merchant’s checkout in an AI agent; Shopify is powering conversation-driven product recommendations for consumers; management has observed that with agentic commerce, it’s not the largest product-company that wins, but the product that best serves the consumer; management has no viewpoint on whether agentic commerce is taking share away from search-based commerce, they just want to get Shopify’s merchants ready to handle any shift; management wants Shopify to be the best partner for AI companies to work with

We were ahead of the curve with social commerce, building early integrations for Instagram and YouTube. We saw the opportunity for commerce to meet culture, so we built a Spotify integration. And more recently, we predicted the rise of shopping in the metaverse with a Roblox integration that’s already growing quickly…

…Shopify has been building infrastructure to power agentic commerce. As AI platforms become the new way people discover products, consumers are not just searching, they’re having conversations with agents to find what they need, but powering seamless shopping across millions of brands is a massive technical challenge. And that’s where Shopify comes in. We’ve built a suite of products that make it easy for AI platforms to bring shopping to their agents from discovery to checkout, and our merchants are front and center…

…We launched Catalog in Q2 to give AI partners and shopping apps real-time access to millions of products from across our global merchant network, all through a single connection available as an API or an MCP server. Shopify catalog simplifies the process for apps and AI agents to search and pull product data so the results are clear, accurate and up to date…

…Let’s also talk about Universal Cart, which literally launched yesterday in early access. Universal Cart holds items from multiple stores all in one spot so that shoppers can easily track all their items they want to buy within the chat. And when it comes time to purchase, we’ve built a new and improved version Checkout Kit, and it’s already being used by Microsoft Copilot, a huge player in the AI space. Checkout Kit lets partners embed the merchant’s checkout right in their agent. Now we’re also giving partners the power to theme the Checkout Kit, so it matches their applications look and feel, creating this seamless experience and they don’t have to worry about payments, taxes or regulations…

…For shoppers, we’re powering conversation-driven product recommendations from all of their favorite brands…

…Catalog, which was launched in Q2, that’s already out there. That really helps agents to search, but also to surface exactly what customers want in seconds. And so it uses these very specialized large language models to categorize to enrich, but also to standardize product data at these massive volumes…

……So this is another surface area where there is a very serious potential where commerce could be taking place, whether it takes some of the market share away from search-based commerce or not, we want to be prepared for that….

…One thing that we do think though is really interesting about agentic commerce, in particular, is it’s not necessarily based on who is the largest company, it’s based on what consumers are looking for…

…The reason that you’re hearing about all these new innovative things we’re doing, whether it’s catalog or Universal Cart or Checkout Kit is because we want to make sure that we become the best partner for these AI companies to work with and these agents to work with.

When a consumer asks an AI agent for the best travel bag, Catalog kicks in and the consumer adds a bag into Universal Cart; the consumer can carry on shopping within the AI agent and complete the checkout later without leaving the chat

When a shopper asks an agent for the best travel bag, it instantly searches Shopify’s catalog and shows the top products, live prices, descriptions and inventory. The shopper adds their choice to the cart. They don’t have to check out right away. They can keep shopping. Everything they want is pulled into a single cart. And when they’re ready, the shopper completes their checkout without ever having to leave the chat. Now this unlocks a whole new kind of commerce.

Shopify’s management sees Sidekick as Shopify’s most exciting AI product for merchants; Sidekick has unique data analysis capabilities that delivers insights rapidly; a kids clothing merchant used Sidekick for actionable insights that they used to spend hours searching for; a skin care merchant used Sidekick to know exactly where they were experiencing customer-churn; Sidekick has many other capabilities besides unique data analysis 

Let’s talk about our most exciting AI product offering for our merchants, Sidekick. Sidekick’s unique ability for data analysis continues to shine through, helping merchants address their toughest business challenges. For example, a merchant in the kids clothing category recently shared with me that Sidekick delivers the kind of actionable insights they used to spend hours searching for. Questions like how can I optimize my inventory to avoid sellouts and boost cash flow? Or why am I seeing more customer churn from subscriptions in the last 3 months? Or even help me compare results from our last 3 BFCM campaigns and suggest improvements for the next one. They are all answered, explained and visualized in seconds…

…A skin care merchant recently told us that in real time, Sidekick helped them pinpoint exactly where they were experiencing customer churn down to the cohort, city and even purchase behavior in seconds…

…As I’ve talked about on previous calls, that’s on top of all the other ways Sidekick helps merchants like writing product descriptions, generating logos and images, streamlining workflows and customizing their storefronts and so much more.

Shopify’s management launched an AI store builder in 2025 Q2 that can create a custom online store in seconds

This quarter, we also launched an AI store builder that can create a custom online store in seconds, literally in seconds from a single phrase. Now all you need is an idea and a description of the product you want to sell like stylish athleisure apparel for women, and Shopify will do the rest.

Taiwan Semiconductor Manufacturing Company (NYSE: TSM)

TSMC’s management thinks demand for semiconductors will continue to be robust; management thinks that AI’s long-term demand outlook is very positive, given the explosive growth in token volume; management expects CoWoS (chip on wafer on substrate) demand to remain strong, driven by AI; management is trying to narrow the gap between supply and demand for CoWoS; export restrictions for NVIDIA’s H20 chip was recently lifted by the US government and TSMC’s management thinks this is good news, although they have yet to hear from NVIDIA, so TSMC is not ready to increase its forecast for CoWoS growth; the rapid development of AI data centers is driving high demand for TSMC’s leading edge nodes and management has not seen such strong demand for a long time; management is working hard to support the demand

We believe the demand for semiconductors is very fundamental and will continue to be robust. Recent developments are also positive to AI’s long-term demand outlook. The explosive growth in token volume demonstrate increasing AI model usage and adoption, which means more and more computation is needed, leading to more leading-edge silicon demand. We also see AI demand continuing to be strong. including the rising demand from sovereign AI…

…Demand from the AI getting stronger and stronger, if you pay attention to what the four-trillion company the CEO said. And so the megatrend for the AI continue to be strong and so is the CoWoS. And so now we are — again, we are in a mode trying to narrow the gap. I don’t want to use the balance. The last time you guys misunderstood what I said is — sorry it’s bad worded. So I will say we try to narrow the gap…

…[Question] H20 chip shipping to China. I remember 3 months ago, there was another question on this matter, right, meaning that back then, I believe that chip was suspend, but you’re still very confident about your mid-40% CAGR for CoWoS growth in the coming 5 years. Right now China becomes your addressable market again, do you think that mid-40% CAGR target can be revised up?

[Answer] The H20 now is again, according to the trading companies CEO, we did not receive the signal yet. So it’s too early to give you an estimate. But certainly, this is a good news, right? I mean that’s — China is a big market and my customer can still continue to supply the chip to the big market. And it’s a very positive news for them. And in return, it’s a very positive news to TSMC. Whether we are ready to increase our forecast, not yet. Another quarter probably will be more appropriate to answer your question…

…We saw a lot of announcement of the AI data center all over the world and the demand on 3-nanometer, actually on 5-nanometer, 3-nanometer and the future 2-nanometer are very high. And we did not see this kind of strong demand for a long time, but will be enough to support them, I still want to use my word, say that we try very hard to narrow the gap. between the demand and the supply. We’re working very hard.

TSMC’s 3rd fab in Arizona will utilise N2 and A16 process technologies and construction has already begun, and management is looking into speeding up the production schedule based on strong AI-related demand from customers; after all of TSMC’s Arizona facilities, including the advanced packaging fabs and R&D center, are completed, 30% of TSMC’s 2nm and more advanced capacity will be located in Arizona, creating an independent leading-edge semiconductor manufacturing cluster in the USA

With a strong collaboration, and support from our leading U.S. customers and the U.S. federal state and city government, we announced our intention to invest a total of USD 165 billion in advanced semiconductor manufacturing in the United States. This expansion includes plans for 6 advanced wafer manufacturing fab in Arizona, 2 advanced packaging fabs and a major R&D center to support the strong multiyear demand from our customers.

Our first fab in Arizona has already successfully entered into high-volume production in 4Q 2024, utilizing N4 process technology with a yield comparable to our fab in Taiwan. The construction of our second fab, which will utilize 3-nanometer process technology is already complete. We are seeing strong interest from our leading U.S. customers and are working on speeding up the volume production schedule by several quarters to support their need. Construction of our third fab, which will utilize 2-nanometer and 16 process technologies has already begun, and we will look into speeding up the production schedule as well based on the strong AI-related demand from our customers. Our fourth fab will utilize N2 and A16 process technology and our fifth and sixth fab will use even more advanced technology. The construction and ramp schedule for those fabs will be based on our customers’ needs. Our expansion plan will enable TSMC to scale up to a giga fab cluster in Arizona to support the needs of our leading-edge customers in smartphone, AI and HPC applications.

We also plan to build 2 new advanced packaging facilities and establish an R&D center to complete the AI supply chain. After completion, around 30% of our 2-nanometer and more advanced capacity will be located in Arizona, creating an independent leading-edge semiconductor manufacturing cluster in the U.S. Thus, TSMC will continue to play a critical and integral role in enabling our customers’ success.

TSMC’s A16 process technology has performance and power benefits over N2P; A16 is best suited for specific HPC (high-performance computing) products, which means it is best suited for AI-related workloads; the A16 node will be the first node where TSMC’s AI customers will utilise TSMC’s leading edge node when historically it was just smartphone customers that will do so, because AI customers require chips with the best power efficiency

We also introduced A16 featuring our best-in-class Super Power Rail or SPR. Compared with N2P, A16 provides a further 8% to 10% speed improvement at the same power or 15% to 20% power improvement at the same speed and additional 7% to 10% chip density gain. A16 is best suited for specific HPC products with complex signal routes and dense power delivery network. Volume production is on track for second half 2026…

……[Question] You highlighted A16, which will be very applicable for high-performance compute. Is that the node where AI and HPC would actually be at par with smartphone as an end market that would drive demand for the most leading-edge nodes?… So far, AI has been N+1, N+2. Is that A16 the first node where AI would move to the leading edge?

[Answer] Usually, the HPC’s customers are always one step behind using N+1 or N+2 technologies. Now because of AI demand is so strong, that’s one thing. But the most important thing is we need some kind of performance, but the power consumption is very, very important. And when we talk about A16, we have another power efficiency improvement close to 20%. That’s a big value for all the AI data center applications. So that help my customer moving faster because of — every time when we talk about the AI data center, if you notice that the first thing they talk about is power supply, electricity, right? So they did not tell you say the power efficiency is very important, but they tell you that we have to build a very big electricity power plant to support the AI data centers. So that tells you how important it is. And TSMC is the technology, by the way. A16 is a further improvement of the N2 node. So it’s not a surprise for TSMC to expect for those people in AI data centers industry, they want to use in A16.

TSMC’s management sees the momentum is still going for on-device AI and edge AI; the increase in the number of product-units is mild, but the die size is growing faster; management thinks another 6 months or a year is needed for an explosion in demand

[Question] You talked about on-device AI as a potential future driver. Are you seeing more development on the on-device AI part? Is it better compared to maybe 3, 6 months back?

[Answer] I say that it takes 1 to 2 years for my customer to complete their new design on the product. The momentum is still going. They are still continue to — as time goes by, as I said, the increase on the edge device, the number of the units is actually mild. But then the die size increase. We continue to see that. And the die size increased by about 5% to 10%. And that kind of trend continued. Okay? So you have to wait another probably 6 months or 1 year to see an explosion.

TSMC’s management thinks it’s too early to look at the market opportunity for humanoid robots, but TSMC’s customer (probably alluding to Tesla) thinks humanoid robots will be a massive economic opportunity

[Question] We have learned that humanoid robot started to contribute to TSMC and it is gaining momentum as the next frontier of the AI hardware. How does TSMC evaluate the market size of humanoid robot in the semiconductor and in terms of the potential market TAM, compute and also sensor requirements?

[Answer] It’s too early to say the humanoid robot will play a role in this year. Next year, probably still too early because it’s so complicated. You know that humanoid robot will be most of the time will be used. I think the first one will be used in the medical industry to taking care of the people getting over like me. And I probably someday I need some humanoid robot to help me. But it’s very complicated because it’s not — we are talking about the brand only. Actually, you are talking about a lot of sensor — sensor technology, the image sensor, the pressure sensor, the temperature sensor and all the feedback to the CPU. And so it’s very complicated. And since it’s dealing with human being directly, has to be very, very careful. But then once you start to fly, it was a big, big plus. I talked to one of my customers and he say that the EV car is nothing — is robot will be 10x of that. I’m waiting for that.

Tesla (NASDAQ: TSLA)

Tesla has successfully launched robotaxi in Austin; management has already expanded robotaxi’s service area in Austin since launch, and is looking to expand it further, by up to 10x; management is getting regulatory permission to launch robotaxi in other parts of the US; management thinks it’s likely half of the US population can access robotaxi by the end of 2025; management is being very cautious with the rollout of robotaxi; Tesla has more than 7,000 miles operating in Austin for the robotaxi right now, with only a handful of vehicles; there has been no notable safety critical incidents for the robotaxi so far; management thinks robotaxi has potential to bring the cost of transport down to less than $0.30 per mile partly because the robotaxi cars (Cybercab) have build-plans that are optimised for autonomy

We were able to successfully launch robotaxi, so providing our first drives with no one in the driver seat with paying customers in Austin. And as some may have noted, we’ve already expanded our service area in Austin. It’s bigger and longer. And it’s going to get even bigger and longer. We were expecting to really greatly increase the Austin service area to well in excess of what competitors are doing. And that’s hopefully in a week or so, 2 weeks…

…We’re getting the regulatory permission to launch in the Bay Area, Nevada, Arizona, Florida, and a number of other places. So as we get the approvals and we prove out safety, then we will be launching autonomous ride-hailing in most of the country. And I think we’ll probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals…

…We are being very cautious. We don’t want to take any chances…

…We’ll continue to expand in Austin to probably more than 10x our current operating region…

…We have more than 7,000 miles operating in Austin area. It’s just because service is new, we have a handful of vehicles right now, but then we are trying to expand the service in terms of both the area and also the number of vehicles, both in Austin and other locations. So far, there’s no notable safety critical incidents…

…The Cybercab, which is really optimized for autonomy, that, I think, has got probably sub-$0.30 per mile potential over time, maybe $0.25. It’s really — like if you design a car from scratch to be a cost-optimized robotic taxi like Cybercab — like, for example, we’re not trying to make its cornering like incredibly well like a Model 3 would or Model S would or even a Model Y, like it’s got — all of our cars that are driven by people are super fun to drive. They’ve got incredible acceleration, incredible cornering capability. But we’re confident that very few people in a Cybercab want to be hurtling around. So we’ve produced the top-end speed, which means we can use more efficient tires. We don’t need as much acceleration. We don’t need as much — take breaks to sort of — we want stopping distance, but we’re not expecting it to be heavily used. It’s a gentle ride. Essentially, if you design it for a gentle ride and then you have a much more optimized design point. So that’s why it seems probable we could achieve that. Especially, Optimus is serving, cleaning up the car and doing maintenance and stuff. And doing automatic charging…

There will be a step-change improvement coming soon for the FSD software for US users; management will soon be increasing the parameter count for FSD by nearly 10x; a Tesla car was recently delivered autonomously directly from the factory to the customer’s home; all of Tesla’s vehicles in its current lineup are capable of autonomy and this is a big differentiator for Tesla from the competition; Tesla cars on FSD are 10x safer than cars that are not on FSD; management is seeing a recent uptick in FSD adoption in the USA; since FSD transitioned to version 12, adoption rates have increased; management thinks Tesla vehicles can be delivered autonomously, be default, in the Greater Austin and Bay Area, by end-2025; there has been a 25% increase in penetration rate of FSD subscriptions since the introduction of version 12, and also the reduction in pricing; more than half of Tesla vehicle owners are not aware of FSD’s existence

Within the U.S., as we get confident about safety in different geographic areas, we’ll loosen up on how much somebody has to be laser-focused — to have their eyes laser-focused on the road. That’s been a common complaint. In fact, it does create an odd safety issue where people will sometimes disengage autopilot, then do something, change the radio or maybe look at the phone, drive with their knee and then reengage autopilot, which obviously is less safe than simply keeping autopilot on. So anyway, that experience will improve in the next several weeks. Because of our focus on Austin with no one in the driver seat, the production release of autopilot is actually several months behind what people experience on a robotaxi in Austin. So now we have the robotaxi launched, we’ll be adding back those elements so that there will be a step-change improvement in the autopilot experience for people outside of Austin…

…We’re continuing to make significant improvements just with the software. So we’re expecting to increase the parameter count. Actually, at this point, we think we can probably 10x the — almost 10x the parameter count…

…We rolled out our robotaxi service in Austin and delivered a car completely autonomously directly from the factory to the customer’s home…

…All our vehicles in the lineup are capable of autonomy. This is by far the biggest differentiator between us and the competition…

…We published our vehicle safety report earlier today. And you can see a car on FSD is 10x safer than a car not on FSD. We’ve started seeing an uptick in FSD adoption in North America in recent months, which is a very promising trend. And just to give you a perspective, since the launch of — since we moved to version 12 of FSD, we’ve seen the adoption rates really increase…

…I think we’ll end up delivering cars in the Greater Austin area and the Bay Area by default from the factory by the end of this year. A car will deliver itself to where you are, unless you say you don’t want them…

…Since we have launched version 12 of FSD in North America, we’ve definitely seen a marked improvement in the FSD adoption. And the other thing which we had also done last year is we did bring down the pricing and we’ve made subscription much more affordable. So we have seen a 25% increase since that time, which is an encouraging trend…

…The vast majority of people don’t know it exists. And it’s still like half of Tesla owners who could use it haven’t tried it even once…

…The 25% comment was 25% increase in the penetration rate since we’ve seen the release of V12 and V13 in North America.

Optimus is in version 2.5 at the moment, and Tesla is working on version 3, which management thinks has a great design; management still thinks Optimus will be Tesla’s biggest product; every component of Optimus had to be designed in-house by Tesla; management will train Optimus’s limbs with an AI neural net, using the same techniques for FSD for Tesla’s vehicles; management thinks there will be Optimus 3 prototypes by the end of 2025, and production of the robot will start scaling in 2026; management wants to scale the production of Optimus rapidly, and thinks 1 million units a year in 5 years from now is achievable; it’s difficult to predict the production ramp of Optimus because there are many parts of its supply chain that are new

We’re in Optimus version 2 right now, sort of 2.5. Optimus 3 is an exquisite design, in my opinion, and will be — as I’ve said many times before, I predict it will be the biggest product ever. It’s a very hard problem to solve. You have to design every part of it from physics first principles. There’s nothing that’s off the shelf that actually works. So you got to design every motor, gearbox, power electronics, control electronics, sensors, the mechanical elements. We also got to train Optimus to use its limb sensors with a neural net. But we’ll be applying the same techniques that we applied for our car, which is essentially a 4-wheel robot. And Optimus is a robot with arms and legs. So put the same principles that apply to optimizing AI inference on the car, apply it to Optimus because they’re both really robots in different forms…

…There’s no significant flaws with the Optimus 3 design. But we are going to retool a bunch of things. So there will probably be prototypes of Optimus 3 end of this year and then scale production next year. We’re going to try to scale Optimus production as fast as it’s humanly possible to do, so we’ll try to get to 1 million units a year as quickly as possible. We think we can get there in less than 5 years, it’s my sort of — I guess. That’s a reasonable aspiration, 1 million units a year, 5 years, it seems like an achievable target…

…The production ramp — it’s always difficult to predict the S curve of your production ramp when something has got an entire — when everything is new because the rate of production will move as fast as the least lucky and least confident element of the entire supply chain as well as internal processes. So the more new stuff that is in a product, the slower the ramp could be because of unexpected supply chain interruptions or mistakes made internally.

Tesla’s management thinks Tesla is the best company in the world at real-world AI; management thinks Tesla has the best inference efficiency, measured by intelligence per gigabyte

It is important to note that Tesla is by far the best in the world at real-world AI. Like a clear proof point for that would be — if you compare, say, Tesla to Waymo, Waymo has got — the car is festooned with God knows how many sensors. And yet, isn’t Google good at AI? Yes, but they’re not good at real-world AI. Thus far, they have — Tesla is actually much better than Google by far and much than anyone at real-world AI…

…Tesla has the best inference efficiency. Like I think a key figure of merit for AI is what is the intelligence per gigabyte. And people talk about parameters, blah, blah, blah, but I think we’ll — stop talking about parameters and talk about per gigabytes because with the parameters, you can have 4-bit parameters, 8-bit parameters, 16-bit parameters. But the actual constraints in the hardware are how many gigabytes of RAM and how many gigabytes per second can you transfer from RAM. Therefore, it is not a parameter constraint. It is a byte constraint. And Tesla has the highest intelligence density of any AI by far. And I have a lot of insight into this with xAI. xAI is — Grok is the smartest AI overall, but it’s — Grok 4 is a giant beast sort of at the terabyte level. And so kind of important to note, Tesla has the best intelligence density.

Tesla’s management is targeting Dojo 2, Tesla’s AI-training supercomputer, to be operating at scale sometime in 2026; Tesla’s AI5 chip for inference could be in volume production around end-2026; management is thinking of converging Dojo 3 and AI6 into the same chip; there’s no other AI chip that Tesla’s management is willing to place in Tesla vehicles; management thinks the AI5 chip will be a game changer and it’s so powerful that it has to be nerfed for Tesla’s markets outside of the US because of chip-export restrictions; the AI models that xAI (Elon Musk’s AI startup) is building are very different – much larger – than what Tesla is building

We expect to have Dojo 2 operating at scale sometime next year, with scale being somewhere around 100,000 H100 equivalents. And then AI5, which is really spectacular, too — and I don’t use those words lightly, spectacular, too. The AI5 chip will hopefully be in volume production around the end of next year…

…Thinking about Dojo 3 and the AI6 inference chip, it seems like intuitively, we want to try to find convergence there where it’s basically the same chip, but it’s used where, say, 2 of them in a car or an Optimus and maybe a larger number on a board, kind of 5, 12 on a board or something like that, if you want high-bandwidth communication between the chips, for serving — doing inference serving. That sort of seems like intuitively the sensible way to go…

…There’s still not a chip that exists that we would prefer to put in our car, that is, an AI chip that we would prefer to put in the car over our own, even though it’s been now out for several years. And we’re confident that the AI5 chip will be a profound game changer. In fact, it’s so powerful that we’ll have to nerf it, to some degree, for markets outside of the U.S. because it flows way past the export restrictions. So unless the export restrictions change, we actually will have to nerf our AI5 chip, which is kind of weird. Hopefully, we keep raising the bar on export restrictions…

…xAI is doing like terabyte-scale models and multi-terabyte-scale models. Tesla is 100x smaller models. So one is real-world AI and one is kind of, I guess, artificial superintelligence type of thing.

The Trade Desk (NASDAQ: TTD)

Kokai is powered by Koa, which management thinks is the digital advertising industry’s most advanced AI; AI has been infused throughout Kokai and driven huge performance improvements; Samsung used Kokai to achieve a 43% improvement in reaching its target audience in Europe; Cashrewards used Kokai to achieve a 73% improvement in cost per acquisition in Asia; campaigns that run on Kokai have an average 20% improvement in key KPIs (see Point 28 for more on how AI unlocks the 20% improvement); clients who transitioned the majority of their spend to Kokai are growing their spending on Trade Desk at least 20% faster than those who have not; around 3/4 of all client-spend is now run through Kokai (was 2/3 in 2025 Q1); management expects to transition all clients to Kokai by end-2025; Kokai is able to decide for clients which supply path gives the best ad impression out of the same impression from hundreds of supply path; Kokai helps deliver one of the promises of live sports in a biddable CTV environment, which is the ability for advertisers to target key moments in a game when the audience is most leaned in; Kokai has the industry’s most advanced retail media marketplace (see Point 8 for more on retail media); Koa is able to answer many important questions about digital advertising, such as the value of an impression to a brand, and the price of an inventory-auction; management sees many tasks where AI agents can improve the performance of Kokai because they are always on

Kokai gives advertisers unprecedented power to drive precision and relevance in everything they do, all powered by the industry’s most advanced AI technology, Koa. We have injected AI into so many parts of the system that clients that have adopted Kokai have seen tremendous performance improvements. 

Samsung was able to drive a 43% improvement in reaching its target audience for an omnichannel campaign in Europe. Cashrewards saw a 73% improvement in cost per acquisition for campaigns in Asia using Kokai. In the aggregate, we are seeing more than a 20-point improvement across key KPIs for campaigns running in Kokai. What’s even more encouraging is the clients who have transitioned the majority of their spend on Kokai are increasing their overall spend on The Trade Desk by more than 20% faster than those who have not. This is precisely what we believed was possible when we launched Kokai. Advertisers are getting meaningfully better returns on their ad dollars, and they are doubling down on the open Internet and on us as a result. Around 3/4 of all client spend is now running through Kokai, and we expect all of our clients to be using Kokai by the end of this year…

…We might see the same ad impression from hundreds of supply paths. We don’t want to burden our clients with figuring out which one is best, and it is not efficient to manage that challenge by defaulting to deals. Instead, Kokai does that work for our clients, leveraging AI and data from sources like Sincera, so advertisers can obsess about buying the right impression rather than the delivery mechanism…

…One of the promises of live sports in a biddable CTV environment is that advertisers can target key moments like overtime in an NBA game or the PKs at the end of a soccer game when the audience has most leaned in. Well, now we will be offering this capability with new tooling in Kokai and partnerships with companies such as Disney, Sky TV and Omnicom, which we announced at Cannes a few weeks ago…

…Kokai already has the industry’s most advanced retail media marketplace…

…There are so many specific tasks where AI can massively level up the status quo. What is an impression worth to a specific brand? What is the price that this auction is likely to clear at? What is the best supply chain to maximize transparency and minimize unnecessary costs? These applications of AI are already in our product. Koa is what powers Kokai’s forecasting, which is predicting the reach and performance of a campaign before a single dollar is spent. Distributed AI is foundational in Kokai, and this is only the beginning. There are many tasks where agents can improve performance in part because they’re always on.

Deal Desk is one of the major final pieces of Kokai; Deal Desk uses AI forecasting to help advertisers and publishers understand how deals are performing, how they are pacing, whether the right impressions are being delivered and more; Deal Desk helps underperforming deals get back on track; management is seeing very strong appetite for Deal Desk from both advertisers and publishers; Disney is one of the first publishers to use Deal Desk 

One additional innovation that will help accelerate our supply chain work is Deal Desk. It is one of the major final pieces of Kokai, and it is in beta now. Deal Desk leverages AI, especially AI forecasting, to reshape how we think about deals between advertisers and publishers and intermediaries such as SSPs. It helps advertisers and publishers understand how deals are performing, how they are pacing, whether the right impressions are being delivered and so on. But perhaps just as important, when deals are underperforming, Deal Desk will help those deals get back on track, and it will showcase open market and premium Internet alternatives. We are seeing very strong appetite for Deal Desk across both advertisers and publishers…

…Disney is one of the first publishers to lean into Deal Desk.

Trade Desk’s management sees AI having a profound impact on digital advertising; management thinks the quality of AI will depend on the quality of data; management thinks AI-driven buying requires objectivity; Trade Desk does as many transactions in 30 seconds as Visa and Mastercard does in a year, and this gives Trade Desk a massive data advantage when it comes to AI

AI is changing everything and creating new opportunities. Quality AI requires quality data, and to trust AI-driven buying long term requires objectivity. A black box that just sells owned and operated media will struggle far beyond what ad networks have struggled with for decades…

…We sit on top of one of the most underappreciated data assets on the Internet and frankly, in the world. And given that we do in 30 seconds as many transactions as Visa and Mastercard do in a year, if you add them together, and that quality data is now feeding an AI engine that helps the biggest buyers in the world sort out the most complex supply chain they’ve ever faced in advertising, that means our data plus AI creates an amazing opportunity for us, for the open Internet and for the biggest brands in the world.

Trade Desk’s management  thinks Kokai’s ability to drive an average 20% improvement in key KPIs for campaigns is merely scratching the surface of what is possible over time; the 20% improvement is driven by AI; the 20% improvement sometimes can be found immediately, and in other cases, it takes time to show up

As it relates to the 20% improvement, let me answer the last part of your question first, which is that I believe that, that is merely scratching the surface of what is possible over time. So the unlock that AI can bring to campaign optimization is really just beginning. Whether that is slow or fast largely depends on how campaigns are constrained today. So while there is more supply than there is demand, there is often a bunch of settings on any individual campaign that make it so it really can’t select from all the options that are the very best to help that perform. So essentially, what we’re creating is a dialogue between man and machine to make it easier for people to see what is constraining their campaign and what would be the unlock…

…Sometimes the 20%, if you will, can be found immediately. And sometimes, it just takes a little bit of a ramp.

Visa (NASDAQ: V)

Visa has a solution, Visa Intelligent Commerce, that enables consumers to shop and buy with AI agents; there are more than 30 partners currently testing Visa Intelligent Commerce in a sandbox; management thinks the first live transaction pilot for Visa Intelligent Commerce will soon happen, with general availability to come later this year

Another way that we are advancing a more digital future is with Visa Intelligent Commerce, which enables consumers to shop and buy with AI agents. It combines a suite of integrated APIs, including AI-ready cards with tokenization and authentication, together with a commercial partner program for AI platforms, enabling developers to deploy Visa’s AI commerce capabilities securely and at scale. We are excited to announce that we have more than 30 partners testing in our live sandbox, and we will soon enter the live transaction pilot phase, with general availability to follow later this year as we see agentic commerce becoming a reality.

Wix (NASDAQ: WIX)

Wix’s management is seeing AI make creation on the internet easier, driving demand for AI-powered creation

We’re seeing a fundamental shift in how people create, discover and interact online. AI-driven advancements are lowering the barriers to digital creation. This is allowing more people to turn their ideas into more sophisticated and higher quality projects with greater speed and ease. Demand for AI-powered online creation is growing faster than ever, as AI is undoubtedly bringing more people online in new ways and rapidly expanding the world of what is possible.

Wix’s management recently built algorithms to help Wix users’ content show up in AI-generated responses; Wix is the first CMS (content management system) to offer AI visibility tools; organic search traffic is declining for websites, so management sees the need for Wix’s customers to appear on AI-generated answers

Recently, we developed proprietary algorithms that help our users’ content surface prominently in AI-generated responses with our generative engine optimization offering. This empowers users to understand, monitor and actively improve how their brand appears in LLM-based search engines. Wix is the first CMS to offer this kind of AI visibility natively, setting a new benchmark for AI search optimization tools within website platforms and demonstrating our first-mover advantage, as we transform our core website building offering to align with the next area of Internet…

…When it comes to organic search traffic, we do see a decline. It’s still very small, but we do see a decline. However, there is a new universe now that people have to think about and work very hard to do that, and this is how to appear and be visible on the LLMs themselves, right? And that is actually at least as complicated as being found on Google. As a result, again, I think we need to supply our customers with the best tool and the best technologies to be visible and to be found on LLMs

Wix acquired BASE44 in June 2025 (Base44 is an AI-powered platform that allows users to build web applications using natural language prompts); management thinks the acquisition of Base44 will unlock a new vibe coding addressable market for Wix; management thinks vibe coding is going to be a major growth driver for Wix in the future; Base44’s business is growing very fast; management thinks there are synergies between Wix and Base44, such as Wix providing hosting capabilities, security frameworks, GDPR compliance, payment processing, marketing automation, and more for Base44 users; management thinks vibe coding will be a complement to Wix’s existing core offerings; management thinks vibe coding is complementary to the drag-and-drop way of building websites rather than replacing it; management believes vibe coding is good for building business applications, but it’s not good for building websites; management does not think vibe coding will replace Wix; management intends to keep Base44 separate from Wix Studio for now; Base44’s product is aimed at non-developers

We are also unlocking completely new markets such as vibe coding… 

…We are making big leaps with our June acquisition of BASE44. BASE44 gives us immediate access to a completely new audience. This includes developers, design and product teams, enterprises building internal tools and DIY users building applications, not just websites…

…Vibe coding, whether through BASE44 or native capabilities, yet to come, is going to be a major growth driver in 2026 and beyond. We’re already seeing the fruits of this investment today. With just a few million of ARR at the time of our acquisition, BASE44 is now on track to generate $40 million to $50 million of ARR by the end of this year. This is a supersonic level of growth in just a matter of weeks, and we don’t expect this momentum to slow as we accelerate towards the $100 million ARR milestone. More importantly, there is opportunity to generate long-term synergy between Wix and BASE44. Wix can provide the robust infrastructure that vibe coding platforms need to scale. This includes hosting capabilities, security framework, GDPR compliance, payments processing, marketing automation and more. BASE44 brings the application layer to empower rapid development of ideas while Wix can supply the business and online platform…

…Long term, I strongly believe vibe coating is a natural complement to our existing core offering…

…[Question] As vibe coding grows the way it’s growing, do you think this model of building replaces the drag-and-drop editor?

[Answer] Well, I think it’s complementary, right? I think that if you look at the history, we’ve done the first version of something that is very similar to vibe coding where you type what you want, and we actually build the website around it. We started in 2016. Of course, we continue to improve it, and we’ll continue to improve it. And I think for websites, it’s very hard just with a text interface to move things around and design them the way you want them. But — and we can actually see already the tools that they do, just vibe coding, already started to add a very weak, but existing visual editing elements. So obviously, the solution in the future will be a combination. 

I think the vibe coding has tremendous potential when it comes to building applications. So that way I think it’s very interesting because a lot of the business logic is extremely hard, and that’s where vibe coding shines. I want to point out again that if you build a website with the standard vibe coding tools today, you actually end up with a website that is very poor in terms of a lot of the quality that is needed or required by law.

For example, you don’t have support for GDPR. You don’t have support for accessibility. You don’t have support for cookie burners. You don’t have support to tons of other things that you want to have. So I think the combination should be that vibe coding allow you to start very quickly and then switch between designs very quickly for websites. And of course, for application, allow it to build the logic of the applications with the text interface. For website, it’s a bit different. It’s very hard to write the text of a full-blown e-commerce package, the prompt…

…You can already see some of the signs of that on Wix itself, right? We accelerated, not decelerated. So in theory, if there was a huge amount of competition out there, it would have decelerated and not accelerated. However, I do think that if you look at the 3 different needs that you have mostly for website builder and application builders, it will either be website building, application building and prototype building, okay? So I think for prototype building and application building, you see tremendous use of vibe coding now, and I expect that to continue to go. And I’m sure that we can enjoy at Wix a lot of the new capabilities of AI in order to enhance our offering, which is something that we’ve always been doing…

…[Question] On Base44, just wondering, as you guys work it into the Wix platform, is this a business that you guys intend to kind of run separately? Is it just going to be part of the core Wix’ ADI studio platform?

[Answer] We’re going to keep it separately, at least for the current future that we can foresee. I believe, again, that those are very different needs. People don’t do the same thing on Base44 that they do on Wix. And I think that vibe coding is a great way to build prototypes and applications and not necessarily the best solution for website…

When you look at something like Windsurf or Cursor, they are aimed at developers, right? So the whole experience is very different than the experience that you have in Base44. Base44 is aimed for mostly people that are not a developer or that are developers and do not want to develop and to do something very quick and then continue to innovate on top of it, again, without coding.

Wix’s management believes that the infusion of AI into websites will make it even harder for people to move off Wix as there are fewer platforms that offer all of the necessary capabilities

[Question] Do the barriers to change websites change as we think about more text website capabilities? How do we think about the kind of the component of churn within websites as new capabilities kind of lower the barrier to creation?

[Answer] Well, it’s always been easy to change a website, right? I think that the content has always been owned by the user, and you can always move between different platforms. I think that the reason that we see so many people staying with Wix is because we offer them a better platform for many of the things that they need. I do believe that the more AI capabilities, advanced AI capabilities exist, it’s actually going to be harder to change a website, not easier. I think that there’s going to be less platforms that offer all those capabilities. As a result, the amount of platform we can change between would actually grow down, and we can already see that. 

Wix’s management  does not see back-end of commercial transactions being down on LLMs themselves any time soon

I don’t see any time in the near future where the back end of the transactions will be done on the LLMs themselves. Let me explain. For example, let’s say that you have a yoga studio and you want — and somebody want to go to an LLM and actually order a class video to join a seminar, right? For that, the LLM has to know the seminar exists, how many seats are there, what is the price of a ticket, what are the tax rules, what is the reimbursement rules, what are the refund rules, what kind of coupons go together, how does it all combine to the membership card that you have, do you need a membership card or you don’t need a membership card. All of those things require very complicated back end, which is a very complicated database and a lot of rules on top of that. I don’t see, and currently, all the signs point to the other direction, that LLM’s providers will not develop those, but actually interface with the existing website.


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I have a vested interest in Alphabet, Amazon, Apple, ASML, Coupang, Datadog, Mastercard, MercadoLibre, Meta Platforms, Microsoft, Netflix, Paycom Software, PayPal, Shopify, TSMC, Tesla, The Trade Desk, Visa, and Wix. Holdings are subject to change at any time.

Potential Bargains In A Niche Corner Of The US Stock Market (Part 3)

Earlier this year, I published two articles on investing in thrift conversions in the US stock market titled Potential Bargains In A Niche Corner Of The US Stock Market and Potential Bargains In A Niche Corner Of The US Stock Market (Part 2). In them, I described what thrift conversions are and why both fully-converted thrifts and first-step thrift conversions could all be huge potential bargains.

I focused on first-step conversions in Potential Bargains In A Niche Corner Of The US Stock Market (Part 2). In it, I referenced an article from the experienced US-community-bank investor Phil Timyan on Rhinebeck Bancorp and used the same bank to explain first-step thrift conversions, how such thrifts can be acquired, and their potential for generating good returns for shareholders. Timyan’s article briefly mentioned two examples of completed or ongoing acquisitions of first-step thrift conversions and I would be delving into their details in this article you’re now reading.

Wake Forest Bancshares, which was the owner of the operating bank Wake Forest Federal Savings & Loan Association, is one of them. In January 2024, Wake Forest Bancshares (shortened to WAKE from here on) was acquired by Piedmont Financial Holding Company for US$34 per share in cash. Before the acquisition, Wake Forest Bancorp MHC owned 0.635 million of the 1.070 million WAKE shares that were outstanding in total. Wake Forest Bancorp MHC was a mutual holding company, so it had no shareholders. At the point of the acquisition by Piedmont Financial Holding Company, Wake Forest Bancorp MHC’s 0.635 million WAKE shares were cancelled, which resulted in 100% of the economics of Wake Forest Federal Savings & Loan Association belonging to WAKE’s remaining shareholders.

Based on the latest financials that I could find for WAKE* prior to the acquisition, it had stockholders’ equity of US$26.507 million, which translates to a book value per share of US$61 based on the 0.435 million shares of WAKE remaining after the cancellation of Wake Forest Bancorp MHC’s stake. At a stock price of US$34 for WAKE, Piedmont Financial Holding Company paid a P/B ratio of just 0.56. But public shareholders of WAKE still enjoyed substantial gains, as WAKE’s stock price was significantly lower than US$20 for months prior to the acquisition. If WAKE’s stock price was, say, US$17 before the acquisition, it would have an optically higher P/B ratio of 0.69 but a true P/B ratio of just 0.28.

CFSB Bancorp, the owner of the operating bank Colonial Federal Savings Bank, is another instance. CFSB Bancorp (shortened to CFSB from here on) completed its first-step conversion process in January 2022. As of 31 March 2025, CFSB has: 

  • 6.549 million outstanding shares, of which 3.587 million belongs to 15 Beach MHC, the mutual holding company – again, with no shareholders – that owns a portion of CFSB. 
  • Stockholders’ equity of US$75.715 million, which gives CFSB a book value per share of US$26 if 15 Beach MHC’s shares are cancelled.

Hometown Financial Group announced on 20 May 2025 that it will be acquiring CFSB for US$14.25 per share, subject to regulatory approval. If the acquisition is successful, it will be a mutually beneficial situation for both Hometown Financial Group and public shareholders of CFSB. Hometown Financial Group will be buying CFSB at an effective P/B ratio of just 0.55, while CFSB’s public shareholders get to earn a healthy return, seeing that the thrift’s stock price was only US$8.19 just prior to the deal’s announcement. For perspective, a US$8.19 stock price for CFSB translates into an optical P/B ratio of 0.70 but a true P/B ratio of just 0.32.

In Potential Bargains In A Niche Corner Of The US Stock Market, I shared the traits I looked out for and they apply to first-step thrift conversions too. In fact, CFSB ticks most of the boxes against my criteria for investing in thrifts:

  • The equity-to-assets ratio: As of 31 March 2025, CFSB has total assets of US$366.2 million and total stockholders’ equity of US$75.715 million, giving it a high equity-to-assets ratio of 20.7%
  • The P/B ratio: Earlier, I mentioned that CFSB’s true P/B ratio was just 0.32 before Hometown Financial Group jumped into the scene
  • Share buybacks: CFSB announced a plan on 5 April 2024 to repurchase up to 0.152 million shares (around 5% of its outstanding shares then); as of the first quarter of 2025, CFSB has bought back more than half of the number of shares under the plan
  • Non-performing assets as a percentage of total assets: CFSB had no non-performing assets in its fiscal years ended 30 June 2024 and 30 June 2023
  • Net income: CFSB was profitable in each of its fiscal years ended 30 June 2022, 30 June 2023, and 30 June 2024, but made a small loss of US$0.16 million in the nine months ended 31 March 2025 (the loss is immaterial against the bank’s total stockholders’ equity)
  • Change in control provisions: CFSB’s CEO, Michael McFarland, can receive up to three times the average of his effective annual compensation in the five years prior to a change in control 
  • Management’s compensation: McFarland controlled 61,549 CFSB shares as of 4 October 2024; the shares were worth slightly more than US$0.5 million at the stock price of US$8.19 before Hometown Financial Group’s involvement and the value of the shares was also higher than McFarland’s annual compensation of US$0.35 million for the fiscal year ended 30 June 2024; It’s worth noting too that McFarland is already 71 this year, so there is even more incentive for him to cash out from CFSB

I also cautioned in Potential Bargains In A Niche Corner Of The US Stock Market that “not every thrift conversion [referring to standard conversions or thrifts that have completed the second-step of the two-step conversion process] leads to a happy ending.” I think this absolutely stands with first-step thrift conversions too. 

If any of you reading this letter is interested to have deeper conversations about investing in thrifts, please reach out, I would love to engage. 

*Publicly-available historical financials for WAKE are currently scarce and the latest we could find was for the fiscal year ended September 2021 (fiscal 2021). Despite the time-gap between WAKE’s acquisition in January 2024 and the financials we could find, we think the numbers are still relevant. This is because WAKE’s total assets just prior to its acquisition and at the end of fiscal 2021 were US$121 million and  US$110.5 million, respectively.


Disclaimer: The Good Investors is the personal investing blog of two simple guys who are passionate about educating Singaporeans about stock market investing. By using this Site, you specifically agree that none of the information provided constitutes financial, investment, or other professional advice. It is only intended to provide education. Speak with a professional before making important decisions about your money, your professional life, or even your personal life. I don’t have a vested interest in any company mentioned. Holdings are subject to change at any time.